Nationwide Legal and Insurance Firm Expands with new Cardiff Office

Insurance and Legal Services firm, Carpenters Group, headquartered in Merseyside and employing around 1500 people, has opened a new office in Cardiff, marking a significant milestone in the firm’s continued expansion across the UK. 

Located in Callaghan Square, the office becomes Carpenters Group’s eighth UK location and strengthens the company’s presence in Wales as it continues to invest in supporting insurer partners and customers nationwide. 

The opening forms part of Carpenters Group’s long-term commitment to growing alongside its clients and ensuring it has the capability and resources needed to meet changing market demands. The move will also create opportunities for talented professionals across South Wales to join the business. 

Donna Richards, CEO of Carpenters Group, said: 

“Successful growth is about making the right investments, in the right places, at the right time. Our brand-new Cardiff office reflects our commitment to supporting our clients’ future needs while creating meaningful career opportunities. 

“Most importantly, it is about people. We are thrilled to welcome our new Cardiff colleagues to Team Carpenters and look forward to achieving success together.” 

The decision to establish a presence in Cardiff reflects confidence in the region’s thriving business community and the strength of its local talent market. The office will support Carpenters Group’s continued growth while helping the business remain close to the clients it serves across the UK. 

For more than 30 years, Carpenters Group has provided specialist legal and insurance claims services to insurers, brokers and customers. It serves many of the UK’s best-known insurers and offers rewarding employment in legal, insurance and support services. As the sector continues to evolve, the firm remains focused on making investments that strengthen service delivery and support future growth. 

 Richards added: 

“Our ambition has always been to grow in a way that benefits our clients and creates opportunities for people. Opening in Cardiff is an important step for the business and reflects our confidence in the future. 

“We look forward to building our presence in the city and welcoming more talented people to Team Carpenters in the years ahead.” 

The Cardiff office is now operational, with colleagues already based at the new location. 

Image provided by Canva

Alicia Ward