Lloyd’s report forecasts impact of generative AI on cyber risk landscape
Lloyd’s, a marketplace for insurance and reinsurance, has published a new report on how the rapid evolution of generative artificial...
Read MoreAchieve faster settled claims with generative AI
The customer is at the centre of everything in insurance, but when their needs are not met in the claims...
Read MoreClaims fraud and GenAI – fighting smart!
Philip White, lawyer at The Legal Director (pictured), explores how insurers are using generative AI to tackle claims fraud. He...
Read MoreNew report suggests human touch still important in AI-saturated insurance market
The insurance industry is increasingly turning to artificial intelligence (AI) to enhance efficiency and improve operational processes, but experts caution...
Read MoreSurge in ‘no claims’ fraud worries UK insurance companies
Opportunistic drivers submitting false 'no claims' documents are causing increasing concern for insurance companies. This follows a rise in filings...
Read MoreSurvey reveals a rise in the use of AI chatbots
AI chatbots and generative AI are proving instrumental in optimising customer service and claims processing, according to insurers worldwide. More...
Read MoreClaims Media 2023 round-up!
As we wrap up another year, let's take a walk down memory lane with Claims Media. Claims Media is your...
Read MoreThree predictions for the future use of AI
By Paul Blowers, commercial director at Future Processing. Despite the current hype, automated data processing has been available for decades,...
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