Rebuilding trust through CX: the key to value in insurance
Eileen Potter, VP of Marketing at Smart Communications talks about building trust though customer experience Trust is one of the...
Read MoreRecord low injury claims fail to bring down insurance costs, as consumer complaints hit all-time high
Commenting on the latest quarterly personal injury claims data from the government's Compensation Recovery Unit (CRU), published after a Freedom...
Read MoreFSB Insurance Service raises over £30,000 to help tackle knife crime in Croydon
When the small team at FSB Insurance Service pledged to support a local charity tackling youth violence, they never imagined...
Read MoreBrits losing sleep over slow health insurance claims – and they’re ready for AI to step in
New research from Sprout.ai highlights long wait times for health insurance claims and the impact on UK consumers Long delays...
Read MoreMotor and home insurance premiums continue to fall, but rates of decline diverge
Motor insurance premiums have continued to fall into 2025, with the latest data from Pearson Ham Group’s General Insurance Price...
Read More43% surge in UK extreme weather events presents new risks for insurance providers
Severe wind driving increase in extreme weather across the UK as insurers urged to leverage data to mitigate risk and...
Read MoreAPIL Condemns Rising Motor Insurance Costs Despite Falling Injury Claim Expenses
Jonathan Scarsbrook, immediate past president of the Association of Personal Injury Lawyers (APIL), has strongly criticised the rising cost of...
Read MoreTokio Marine HCC International, Markel and Apollo back early-stage carbon credit insurance launch
Major insurers back Artio’s new product to support early-stage carbon credit projects and climate goals. Tokio Marine HCC International (TMHCCI)...
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