By: 11 March 2024

Customer reviews in claims: the good, the bad and the ugly

Jacqueline Dewey, CEO of Smart Money People. Most companies will say that they value all feedback, both positive and negative....

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By: 28 April 2022

Aviva partners with Tractable to boost reviews of motor claims

Aviva has signed an agreement with Tractable to improve the accuracy and efficiency of its UK motor claims. Insurtech company...

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By: 14 December 2021

Does your firm deserve a 5* rating? What your response to reviews really says about you

If you want to remove complacency and drive improvement, you have to embrace reviews—the good and the bad Andy Cullwick is head of marketing at First4Lawyers...

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By: 13 March 2025

£100,000 injury claim thrown out after claimant found running car valeting business 

A Derbyshire woman’s £100,000 personal injury claim has been struck out after a judge found she had lied about her...

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By: 14 January 2025

Brokers back AM Best assessments for MGAs, survey reveals

Survey reveals 81% of brokers back AM Best assessments to boost MGA transparency and credibility. A recent survey found overwhelming...

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By: 18 December 2024

Government responds to medical reporting consultation amid concerns over delays 

“The only consistent thing is inconsistency,” says executive director of the ASCO as the UK government faces criticism for delayed...

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By: 10 December 2024

TikTok or TikNot: Is social media working for you?

Andy Cullwick (pictured), director of marketing at First4Lawyers: Is social media performing as well as it could be for you? ...

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By: 21 October 2024

AM Best reaffirms Corin Underwriting’s “strong” performance rating 

AM Best has reaffirmed its "Strong" Performance Assessment (PA-3) for Corin Underwriting.  Launched in 2017, Corin Underwriting is a bespoke underwriting...

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