By: 8 May 2025

Rebuilding trust through CX: the key to value in insurance

Eileen Potter, VP of Marketing at Smart Communications talks about building trust though customer experience Trust is one of the...

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By: 22 April 2025

FSB Insurance Service raises over £30,000 to help tackle knife crime in Croydon

When the small team at FSB Insurance Service pledged to support a local charity tackling youth violence, they never imagined...

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By: 4 April 2025

Motor and home insurance premiums continue to fall, but rates of decline diverge

Motor insurance premiums have continued to fall into 2025, with the latest data from Pearson Ham Group’s General Insurance Price...

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By: 25 October 2024

Life insurers struggling to meet customer expectations, reports Capgemini

The latest report shows that many life insurers are not meeting customer expectations, largely due to outdated technology.   The...

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By: 16 October 2024

Young adults driving growth in income protection insurance, reports Eleos

The latest trend? Income protection insurance sees a rise in popularity amidst economic instability and health concerns  A new study...

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By: 21 August 2024

How insurance innovation is transforming fintech

The insurtech revolution by Andrew Harrington, chief information officer at Ripe A seismic shift is underway—one that's redefining the fintech...

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By: 19 June 2024

The impact of the general election on the insurance industry

The upcoming general election in the UK, scheduled for 4 July 2024, promises to bring significant implications for the insurance...

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By: 2 May 2024

Microinsurance study unveils global risk insights

In a world fraught with uncertainties, understanding the landscape of microinsurance has become paramount.   The Microinsurance Network (MiN), in...

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