Claims handlers stress the need for human touch in automation
New research from RDT shows that while insurance claims handlers are in favour of greater automation, they are equally adamant...
Read MoreAI to change insurance claims, but investment is slow, survey finds
Latest survey suggests insurers see AI’s potential in claims, but investment hurdles and legacy systems slow adoption. A new poll...
Read MoreUK and US refuse to sign AI agreement, worrying insurers
UK and US reject global AI agreement, sparking concerns over risks, fraud, and regulation in insurance. The UK and...
Read MoreFOIL elects Howard Dean as 2025 president
As FOIL’s new President, Howard Dean prepares to guide the organisation through a challenging landscape of legal reform and industry...
Read MoreNew AXA report names top risks in an era of “polycrisis”
The global insurance giant lists climate change and instability among its top risks In its 2024 Future Risks Report, AXA...
Read MoreClaims fraud and GenAI – fighting smart!
Philip White, lawyer at The Legal Director (pictured), explores how insurers are using generative AI to tackle claims fraud. He...
Read More42.5% of fraud attempts now AI-driven, reports Signicat
With AI-driven fraud on the rise, the financial industry needs to act now to build better defences and stay ahead...
Read MoreNew report suggests human touch still important in AI-saturated insurance market
The insurance industry is increasingly turning to artificial intelligence (AI) to enhance efficiency and improve operational processes, but experts caution...
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