Insurance Claims News

Latest appointments: McLarens and PremFina

Verex Group brings branded insurance and connected services to Renault, Dacia, Alpine and Nissan

Uncertain trends persist in online search

Ecclesiastical launches new solution to protect iconic properties

Aon and Willis Towers Watson call off merger

Brokers can track claim progress live on Allianz Claims Hub

Car insurance premiums fall to lowest level in more than five years

HCML launches digital rehabilitation pathway in wake of whiplash reforms

Allianz Insurance supports new police taskforce to fight construction machinery theft

Legal tech provider Lavatech reports 130% revenue growth

Claims Consortium Group director joins Society of Claims Professionals advisory board

Allianz restructures personal and commercial insurance businesses

Co-op Insurance reveals the hotspots for car theft across the UK

Consumer Intelligence finds uptick in telematics provision for older drivers

Insurance claims appointments: Sedgwick, Allianz Insurance, Marsh

The AA strikes digital household claims deal with Synergy Cloud

Minster Law and esure enter motor legal services partnership

HSB reports 100% increase in operational plant fire claims in 2020

AXIS Insurance announces sponsorship to support victims of cyber crime

CII appoints Aston Lark CEO as president

DAC Beachcroft partners with Markel on innovative mentoring initiative

EQL launches Phio Engage into insurance market

Ford teams up with By Miles to offer pay-by-mile car insurance

BLM secures fundamental dishonesty finding

Hiscox settles with Covid claims group

Fenchurch Law joins City law firms in commitment to levelling up on social mobility

Guidewire research finds room for improvement in insurer-customer relationship

Abacai strengthens senior team with key leadership hires

Handl Group launches full suite of services for insurers through new brand

Insurance claims appointments: McLarens, First4InjuryClaims, QuestGates

Covéa Insurance and Vitality launch VitalityCar

Nuvalaw launches claims resolution platform with Trust Arbitration

ABI and Flood Re urge continued upkeep of UK flood defences

New online claims portal, same old rhetoric

CPP Group UK to handle 24/7 key insurance claims for NPA Insurance

The power of combined claims data to identify fraud

Direct Line Group launches new self-serve platform for motor lines products

DAC Beachcroft launches motor whiplash reforms microsite

Insurance claims appointments: ARAG, McLarens, Berkshire Hathaway Specialty Insurance

VCs back ‘team of scientists’ Urban Jungle for £8m

Aviva reveals increase in insurance fraud detection rates

LexisNexis Risk Solutions study reveals home insurance challenges

Slater and Gordon launches micase Road Traffic Accident

Whiplash reforms come into force

ThingCo identifies failure to disclose commercial uses

Jon Dye to step down from Allianz role

Minster Law pilot shows ADR is the way forward for resolving personal injury claims

Claimspace ADR pilot scores highly on costs and timing

Huw Evans to stand down from ABI in December 2021

FMG selects DWF 360 EvoClaim claims management solution

Allianz and SYNETIQ automate green parts sourcing

Covid restrictions drive van insurance premiums down 2% in 12 months

LexisNexis Risk Solutions partners with Mercedes-Benz

Insurance claims appointments: Crawford & Company, ThingCo, Allianz, Autoglass

MGAA and ACSO strike partnership

Smith Partnership chooses DAS UK for clinical negligence product

Time will tell on whiplash reform promises and impact on claimants

Devonshires creates personal injury law firm following merger

Carrot teams up with RoadHow to support new drivers and plug the Covid learning gap

The Floow and Direct Line expand telematics partnership

WeatherNet joins Claims Consortium Group via Synergy Cloud

Allianz and LV= General Insurance appoint claims panels following joint review

Insurance claims appointments: CPP Group, Towergate Insurance Brokers, Minster Law, Coplus

ABI reveals record quarterly fall in the cost of motor insurance

Reach launches new services for head trauma cases

McLarens launches independent surveying business

New CRU data shows continuing decline in motor claims

Covéa Insurance chooses DAS UK for cyber product

ABI reaffirms insurers’ support for office home-workers

Allianz reveals insurance fraud reached £65.8m in 2020

CII presidents unite to explore unmet needs

UK car insurance premiums down by 14% in last 12 months

RAC extends CPP Group partnership and adds breakdown to Acturis

Aon provides supply chain protection for global Covid-19 vaccine shipments

LV= GI launches new ethical standard for its branded bodyshop repair network

Sedgwick study reveals resilience measures will cut the cost of flood claims

Google page experience and what it means for personal injury marketing

RAC Insurance sets up in-house personal lines broker

MoneySuperMarket reports sharp drop in cost of car insurance premiums

Premium Choice chooses ThingCo for new telematics proposition

MB&G Insurance Services implements DWF 360 claims management technology

Sedgwick partners with John Lewis to offer claims solution for home insurance

Insurance claims appointments: Sedgwick, Allianz, MIS, McCarron Coates

Lloyd’s reports £900 million loss for 2020

Cazana works with Somerset Bridge on new automotive data

Official Injury Claim is coming, but how will consumers find out?

Personal injury firms’ post-whiplash reform strategies

DAC Beachcroft and Aviva conclude 2,000+ fraudulent motor claims in 2020

FCA reveals value of business interruption claim payments made after test case ruling

Kennedys IQ introduces AI technology to end-to-end portal claim management solution

Insurance claims appointments: Cobalt Solutions, IMS, Thompsons Solicitors

GRiD figures reveal value of employer-sponsored group life insurance payouts in 2020

Wrisk and the RAC introduce ‘truly pioneering’ Pay by Mile car insurance

Handl Group launches new credit hire business, Kirsty McKno to lead

ABI motor insurance figures reveal drop in settled claims

Agria Pet Insurance chooses DWF 360’s EvoClaim to support growth

Ashtons Legal joins Major Trauma Group

Average home insurance premiums drop 1.2% despite rise in accidental damage claims

The transformation of claims through data

The AA partners with e2e for salvage management

Insurance claims appointments: MCE Insurance, Hudgell Solicitors, Chubb, Woodgate & Clark

FCA issues guidance for proving Covid-19 presence when making business interruption claims

Classic car specialist Hagerty secures claims and financial data partner to support UK growth

Mind Right aims to transform provision of psychological rehab for personal injury cases

Claim Metrics receives major update

Whiplash reforms legislation confirms 31 May launch

CII New Generation Claims group explains how to apply for flooding grants

Personal injury reforms only a job part-done

ABI members expect to pay up to £2.5 billion for Covid-19

Insurance claims appointments: Hannah Dixon joins Sedgwick

Weather patterns prove reliable home emergency cover is key

LV= General Insurance reveals rise in accidental damage claims

How claims data can speed up the handling process

ACSO calls for lawtech adoption to ensure better civil justice

Allianz pays out on 75% of covered business interruption claims

Rooster Insurance’s app-based test-and-drive approach promises cheaper quotes

Marketing is crucial during an uncertain 2021

McLarens recruits cyber and technology leader

First4Lawyers to launch personal injury law firm for RTA claims

Marmalade calls for car theory test refunds

inCase legal app developer achieves 80% increase in revenue

Flood Re welcomes proposals to boost flood resilience

Thomas Miller Specialty moves claims handling to Newcastle

Restoration over replacement reduces multi-trade teams and ensures safety, says Plastic Surgeon

Business interruption claims must be met ‘in full as soon as possible’

MCE Insurance career development graduate becomes head of claims

Sedgwick invests in counter-fraud technology to support new leaders

Zurich offers free counselling to flooding claimants

Are you ready to take on the personal injury reforms?

It’s time for the government to listen on whiplash reforms

Rehab provider Reach Personal Injury Services joins handl Group

Supreme Court backs policyholders in major business interruption win

Woodgate & Clark targets UK growth with Quadra acquisition

Whiplash reforms and portal coming in May

Ecclesiastical encourages churches to take steps to avoid metal theft

Zurich Insurance: personal injury claimants waiting for ‘£240 million in potential compensation’

Personal injury faces tough year as whiplash reforms approach

D’oh! A deer! Aviva highlights the most unusual claims of 2020

Co-op Insurance runs claims operation of underwriting arm on RDT Landscape

Marine Judge reveals speed of process is the biggest challenge facing claims managers

Marmalade launches pay-as-you-go policy for young drivers

Coronavirus presence subject of FCA business interruption consultation

London FOIL appoints Ling Ong as president

Society of Claims Professionals praises how profession adapted to Covid-19

Online ADR provider Autoresolutions joins handl Group

Whiplash reforms: what comes next?

City of London can become global cyber insurance hub

CII issues transparency guide for insurance professionals

GlobalData: Covid-19 causes SME motor cancellations

Tesco Underwriting teams up with Netcall to increase claims processing efficiency

Can we avoid RTA claims?

Consumer Intelligence: home premiums decreasing

AX chief executive Lucy Woods to lead CHO as chair

Personal injury sector celebrates at virtual awards ceremony

Get registered and ready for the Personal Injury Awards 2020

Four key principles for attracting potential clients

CII survey reveals insurer of last resort warning

Allianz names Peter Carless as new chief engineer

ARAG appoints new CFO

The claims sector has a problem—is digital transformation the answer?

CompareTheMarket to review CMA ruling

Why are personal injury law firms wasting their marketing budgets?

Insurance claims sector achievements on show at virtual awards ceremony

FOIL elects Jennette Newman as president

Live chat arrives on Allianz Claims Hub

Get registered and ready for the British Claims Awards 2020

RSA launches new digital FNOL platform for brokers

DLB brings Helix forensic vehicle insights to market to reveal critical event data

MCE Insurance appoints DAC Beachcroft to manage £40 million claims portfolio

Urban Jungle reports soaring bike theft

Premium Credit study finds insurance policy cutbacks as a result of Covid-19

Blanc-led flooding review finds gaps in awareness

Do virtual assessments have a role as an alternative to face-to-face assessments in quantum cases?

RSA and RoSPA work to prevent deaths and injuries from accidents

BIBA 2021 goes virtual

Meet the finalists of the British Claims Awards 2020

Davies Group renews and expands Verisk partnership

DAC Beachcroft and Admiral secure fundamental dishonesty admission

CHO chair Kirsty McKno steps down after four years

Minster Law launches INK claims portal

EY: home insurance market could fall into unprofitability next year

handl Group strengthens expert witness offering with Tessa Gough & Associates acquisition

Meet the finalists of the Personal Injury Awards 2020

AXA UK Retail Insurance welcomes new CEO

ACSO: motor injury claims rise but still well below last year

Watch the 2020 ceremony and celebrate with the entire personal injury sector

QBE on track to reach robotics milestone

Transparency is king for law firms

British Claims Awards 2020: Register to watch

Public trust worries for insurance profession following BI test case

Cover Genius secures new funding as product insurance interest increases

Personal Injury Awards 2020 moves online

Stait becomes head of claims operations at Allianz

The British Claims Awards 2020 is set to be broadcast online on 19 November

Direct Line rolls out new services for small businesses and tradespeople

AGCS reflects on Covid-19 claims impact

Carpenters hires Andy Thornley to lead public affairs

Society of Insurance Broking urges brokers to ensure public liability policies account for Legionnaires’ disease

FCA files leapfrog application in test case

Clear Group acquires Brokerbility Holdings

Live chat or chatbots? Communication is key

NDML and NTIA urge Hiscox to make interim business interruption payments

Willis Re: risk professionals fear cyber attack increase

Activate Group to invest £15 million to expand vehicle repair division

Direct Line Group begins LeakBot rollout to UK high-net-worth home insurance customers

Litigation lawyer joins Hugh James

Ageas and Road Safety Foundation call for investment

AXA Partners extends partnership with Coverwise

Allianz and Keoghs clarify fundamental dishonesty

FCA declares victory for business interruption policyholders

Lloyd’s to pay out £5 billion in Covid-19 claims

Society of Insurance Broking reveals plans for third year

Home claims data can build a clearer picture of risk

The Floow and Direct Line Group release app-only telematics product

CII to move to the Walkie Talkie in 2021

Fraudulent claims increased last year, says ABI

What marketing can tell us about the outlook for claims leads

Zurich appoints new UK CEO

Lockdown leads to significant fall in motor claims

ABI members extend Covid-19 pledges

Trade-offs needed to create pandemic policy

Almost half of surveyed CII members feel workplace is Covid-19 secure

Freedom Brokers selects Theo for new telematics product

Repairs group launches SD Claims service for insurers

Animal Friends data show Labrador as most claimed-for dog breed

Aviva: 49% of workers are positive about returning to place of work

QBE returns £10.6 million to motor fleet customers

Couple sentenced for several fraudulent claims for made up car crashes

Willis Research Network partners with Metabiota to expand pandemic risk expertise

Hello-Safe: UK health insurers saved £321 million

Hiscox Action Group secures expedited arbitration for Covid-19 dispute

Claims culture?

Blink among 10 insurtechs chosen for Lloyd’s Lab

Car insurance claims for cyclists and pedestrians double, finds More Than

Travelers Europe upgrades cyber insurance product

Sampo and RMI to acquire Hastings Group for £1.66 billion

McKenzie Intelligence Services secures European Space Agency contract

E-scooters: a balancing act

LV= launches monthly car insurance service

Direct Line Group acquires London-based insurtech Brolly

Access to insurance firmly on insurance brokers’ agenda, says BIBA

Car insurance service from honcho arrives on Hapi employee benefits app

CII calls for action as SMEs worry over policy exclusions

Geoff Jones to lead member support division at MPS

Allianz: majority of fleet managers have experienced fraud

New Lloyd’s syndicate to insure storage and transportation of Covid-19 vaccine

Endsleigh partners with ingenie Business

GlobalData predicts higher motor premiums

Insurance brokers celebrate at virtual Broker Innovation Awards

NHS Resolution: provision for clinical negligence falls as Covid-19 impact remains unclear

Car insurance premiums fell 5% in Q2 2020

Marmalade and BIBA renew young driver telematics scheme

Hiscox chooses Praedicat for London market casualty risk modelling

Hugh James and ARAG agree wide-ranging ATE insurance arrangement

ABI chair and deputy chair extend terms to 2021

Covid-19 insurance gap creates opportunity for parametric model, says GlobalData

Flood Re processes record number of claims and payouts

New Aviva CEO Amanda Blanc sets insurer’s sights on leading industry

Hello-Safe: car insurers saved £1.3 billion during lockdown

ARAG reports 10th year in profit as the insurer prepares for Covid-19 challenges

MGAA appoints Mike Keating of Qlaims as new MD

Verisk launches major new release of piCalculator

Marsh forms sport, entertainment and media group

Business interruption insurers file defences in test case

Marketing during a pandemic

NMU offers new cargo product with fast-track claims initiative

Central Bank of Ireland bans and fines former RSA Ireland Insurance CFO

LexisNexis Vehicle Build to give UK insurers vehicle safety data insights

DAC Beachcroft strengthens public sector liability expertise

Plum Underwriting to use new AI claims platform from Pact Global

MDU appoints new head of claims handling

BDA urges FCA to consider dentists in business interruption test case

Anthony Gold managing partner joins Civil Procedure Rule Committee

FCA launches business interruption test case

Allianz and Keoghs secure prison sentence for fraudster

By Miles urges action over low mileage penalty

Mishcon de Reya secures litigation funder for dental practice group

IFED gets new chief

Atradius welcomes trade credit insurance support scheme

FCA provides update on business interruption test case

AXA UK expands property partnership with Verisk

Covid-19: collaboration between insurer and claimant reps continues

The coronavirus creates risk for idle vessels, Allianz warns

ABI: Significant state support needed for more affordable BI coverage

Insurethebox: 1,060 accidents prevented through driver education

AXA Partners launches digital portal for home emergency claims

ARAG: Drivers should take care as lockdown lifts

Insurtech investment falls amid Covid-19 pandemic

Hospitality group targets insurers over Covid-19 claims

CPP Group UK to handle key replacement claims for RAC

Covid-19 fund aims to raise £100 million for charity

FCA seeks examples for Covid-19 claims test case

Covid-19: Dentist group instructs law firm to investigate claims rejections

Lloyd’s counts cost of Covid-19 claims

ABI backs temporary trade credit reinsurance plan

Aviva launches reporting tool to combat Covid-19 scams

RSA receives 25,000 Covid-19 claims

Another whiplash delay

Scottish Child Abuse Inquiry: paying the price of child migration

Bought By Many secures £78.4 million in growth equity investment

Fighting motor fraud with AI

How will Covid-19 lockdown affect future claims handling?

FCA seeks court ruling over business interruption cover and Covid-19

Animal Friends partners with Aviva for pet insurance

AXA Insurance supports safe driving through Brightmile app

CII appoints first independent chair

Aon plans pay cuts for 70% of staff

Covid-19: ACSO and ABI strike agreement on examinations

Cover Genius on supporting customers during the crisis

MDU calls for national debate on protecting docs from Covid-19 claims

Coronavirus pandemic forces whiplash reforms delay

Cobalt launches rapid parts sourcing solution to support key workers

‘Pre-Covid-19’ price index shows uncertainty in car insurance costs, say Confused.com and Willis Towers Watson

Covid-19: Jeremy Trott on insurance response to crisis

Covid-19: FCA urges insurers to meet claims

Davies Group promotes Keoghs partner to chief risk officer

‘One step ahead’: Wimbledon organiser set for pandemic payout

Osbornes Law strengthens medical negligence practice

Covid-19 and effect: audience habits change but claims still incoming

A global lockdown: what this means for the motor repair industry and the claims implications for UK motor insurers

Ageas UK CEO to step down in June

Consumer Intelligence: UK motor premiums continue to rise amid pandemic

Covid-19 protocol to protect access to justice receives significant support

APIL and FOIL agree on practices during pandemic

Coronavirus: New solutions needed for pandemics

Transparency of legal services comparison platform could be good for claims

CII backs FCA guidance for senior managers

Consumer Intelligence: Insurers proving to be poor communicators

Sedgwick saves £35m for clients through fraud strategy

BIBA 2021 date confirmed amid coronavirus pandemic

Coronavirus update: #BCAwards 2020 postponement and entry deadline extension

Corinium Insurance chooses Verisk for income protection

LIIBA appoints Richard Dudley as chair of board

Coronavirus pandemic impact prompts further ABI guidance

FCA issues coronavirus pandemic guidance to insurers

NPAI pledges to support pharmacies during coronavirus pandemic

Whiplash portal delay less of a surprise than ADR decision

ABI issues statement on business insurance and the coronavirus

ExamWorks UK acquires medicolegal reporting organisation

Instanda secures funding for next stage of growth

Community service for man caught on CCTV injuring himself

Ageas sets up supply of green car parts

Davies Group completes Keoghs acquisition

Aon and Willis Towers Watson to combine

Aviva and Santander renew home and life partnership

Fenchurch Law announces 2020 broker events

CMS strengthens commercial capabilities

Digital Risks raises funding from Compare the Market owner

Association Monitor: LIIBA, CII, MGAA and ABI

SSP launches data insight tool for insurers and brokers

MoJ delays introduction of whiplash claims portal

AI insurtech Tractable closes funding round

Kennedys IQ launches to develop claims innovations for insurers

Russell Scanlan and Fenchurch Law offer legal services to policyholders

DAC Beachcroft appoints catastrophic injury specialist

Clinical negligence sector must prioritise patients and medical professionals

Supreme Court denies MiB private land ruling appeal

Dame Inga Beale joins Crawford & Company board

MGAA managing director Peter Staddon to retire

McLarens appoints new head of UK casualty and TPA ops

Ready? MoJ sticks to 6 April for whiplash claims portal

DAC Beachcroft launches digital animation solution to demystify the claims process

Coplus backs Cobalt with SX3 audits for potential customers

Sedgwick integrates Quest Automotive from Concirrus

Allianz celebrates fraud saving success for 2019

Personal Injury Awards taking place on 26 November 2020

AXA UK deploys machine learning for motor claims

Simpson Millar names new head of clinical negligence

WBD chooses Virtualfiles to support claims handling

Man sentenced after CCTV exposes fake ‘slip and trip’ claims

Society of Claims Professionals adds new members to advisory board

Kennedys develops insurer dashboard for MoJ Claims Portal

DAC Beachcroft expands claims solutions with new partner hire

Direct Line for Business expands tradesperson insurance

Coplus agrees two new underwriting arrangements

Criterion appoints head of specialty services

Graeme Trudgill of BIBA joins ELTO board

McLarens expands London natural resources team

Copart UK launches damage notification app for insurers

Pool Re Solutions appoints head of risk management

Davies Group acquires defendant law firm Keoghs

CFC acquires insurtech ThreatInformer

MIB opens registration for whiplash claims portal

MSL appoints head of claims operations

NHS clinical negligence legal bill ‘reaches £4.3 billion’

CRIF launches fraud detection tool for pet insurers

Allianz Insurance appoints claims operations managers

IFED update: Sentences for two fraudsters

Business director arrives to oversee Cobalt

Amanda Blanc joins board of RightIndem

Allianz strengthens motor trade business management

Honcho surpasses second-round crowdfunding target

UK P&I Club appoints new senior claims executive

Beazley and RenaissanceRe partner on cyber cat cover

Marsh appoints head of cyber for international business

McLarens strengthens construction and engineering team

Fenchurch Law recruits product liability specialist

CFC launches new cyber excess policy

Australian bushfires continue to burn as claims spike

National Accident Helpline launches marketing campaign

HCML appoints three clinicians as case managers

Vet-AI and FirstVet strengthen insurtech in pet insurance

General election: More questions than answers for insurance claims

Endsleigh launches digital insurance solution for students

Plexus Law appoints new partner in Edinburgh

Allianz Insurance reports on unusual claims for 2019

Marsh appoints John Walsh as lead for corporates in Leeds

Aviva tailors insurance product for renewable energy

Amanda Blanc joins Trov as senior adviser

Clyde & Co adds Inga Beale and Stephen Chipman to board

FirstVet and LV= GI provide free on-demand video consults to pet policyholders

IFB names Karl Helgesen as new chair

Tom Maloney joins AmTrust International in senior claims role

PIB Group acquires credit insurer and health and safety consultancy

Wrisk partners with BMW Group Financial Services

NFU Mutual appoints Paul Branch as head of claims

LV= and IFED stop attempted crash-for-cash scam

Trov and Lloyds Banking Group launch renters insurance product

Pluto launches mobile app for travel customers

Cycling collision claimant found fundamentally dishonest

AXA UK makes two delegated authority appointments

Ex-Quindell shareholders to take Watchstone to court

Personal Injury Awards 2019 winners revealed

Cover Genius appoints strategic partnerships director for retail in EMEA

Iotatech appoints insurance expert to strategic advisory council

GlobalData: Young drivers should shop around

Wayne Manning joins Sedgwick international division

Personal injury law firms shouldn’t sell themselves short

FOIL elects new president for 2020

THB chooses AXA to underwrite Fleet UK

Horwich Farrelly and Jet2holidays secure ‘landmark’ holiday sickness ruling

Plum takes control of claims with single dedicated service

Direct Line Group partners with car subscription service Drover

Allianz Insurance targets mid-corporates with new cyber offering

RAC takes a stake in Wrisk

Floods could cost at least £80 million in losses—PwC

Pool Re launches risk management unit

Davies extends international drive to Ireland

Road Runner launches new online platform for brokers

Radius Payment Solutions acquires The Burley Group

Bought By Many partner FirstVet receives €18.5 million in investment

Cover Genius raises funding for further expansion

BIBA receives over 700,000 enquiries from older motorists

Cost of motor repair rises this year

HSBC UK offers ‘switchable’ subscription-based insurance

Marsh appoints head of Manchester office

Smithers Purslow acquires Byrom Clark Roberts

Diamond to lead group claims function at Beazley

AA adds Aviva to broker panel for motor

Meet the finalists of the Personal Injury Awards 2019

Sedgwick appoints new managing directors in UK

Insurtech investment surpasses 2018 total, finds Willis Towers Watson

HCML develops new digital treatment platform

AIG to launch HNW syndicate at Lloyd’s

DUAL Asset partners with Aviva

LV= General Insurance renews Verisk partnership

Beazley launches suite of cyber risk management services

Campings.com and Setoo offer rainy day protection for campers

Kennedys partners with UCL to develop emerging risk tool

Fraudulent claims earn CMC employee prison sentence

Allianz Insurance names new claims operations manager

CII launches Society of Underwriting Professionals

New senior appointments at First Central Group

Rowles of MPS to chair Clinical Negligence Debate 2020

BIBA 2020 theme confirmed as ‘A Year to Pioneer’

Airmic highlights risks in complex business supply chains

MS Amlin confirms exit from aviation insurance market

High Court jails insurance fraudster for contempt of court

AXA Travel Health Calculator ‘improves’ consumer choice

PI firms must attract and convert clients to survive and thrive

The AA partners with AX for accident aftercare programme

Verisk develops e-alerts platform for IFIG

MIB’s Paul Ryman-Tubb to join Weightmans

RSA launches 2019 broker leader programme

Markel International revamps wholesale and national claims leadership

Time will tell on whiplash claims portal

Willis Re appoints Donald Harrell to specialty COO role

Sedgwick makes UK leadership changes

Europ Assistance releases AI for claims document analysis

Markerstudy Group appoints head of group property

Holmes revamps UK GI leadership at Aviva

Clyde & Co adds Andrew Yarwood to London marine team

First4Lawyers: Firms need to improve out-of-hours contact

IFED cautions several insurance fraudsters

NHS Resolution provides update on early notification

MSL and Watkin Davies partner on accident management

Davies Group eyes US expansion with acquisition

Fenchurch Law adds Goodship to coverage dispute team

Inshur brings in former Uber executive to lead legal

AGL opens first Activate Accident Repair body shop

Business leaders spend little time on cyber risks, find Marsh and Microsoft

Eviid joins Guidewire PartnerConnect

Claims Consortium Group acquires Stream Claims Services

AXA Partners extends Ardonagh retail brand partnership

JBA Risk Management launches first probabilistic global flood model

Aspen appoints new CEO in UK

UK commits £62 million to flood defence

Clyde & Co expands casualty insurance group with partner hire

QuestGates creates arboricultural liability hub

Algorithms: From claims automation to emerging risk

AXA XL targets coverholders with promotion

New Dawn Risk launches segmented cyber solution for UK market

Consumer Intelligence reveals home insurance price increase

TGG receives investment boost for telematics expansion

Marsh boosts cyber and digital asset capabilities

MLA earns Tier 1 MedCo status

ACSO lands six new members and aims for 50

Crawford & Company names Clive Nicholls successor

Thornton Tomasetti hires former Aviva Insurance manager

CMCs must raise advertising standards, warns FCA

Morrison and ARAG launch cover for special guardians

ABI reveals 2018 fraud cases and figures

Cyber crime cost to soar, finds Juniper Research

ThingCo launches next gen telematics device

Weightmans uncovers dishonesty of ‘injured’ hiker

GlobalData: Young drivers pay more despite telematics

Willis Towers Watson: Motor claims inflation rises

Kennedys appoints first global managing partner

1st Central partners with the RAC

Home & Legacy launches online claims portal

Allianz Insurance creates digital claims role

ABI: Cyber payout rate high but uptake too low

Wrisk names new CEO

DAC Beachcroft recruits seven-strong team

Injury-hit Premier League teams count the cost

Travel insurance startup Pluto partners with Blink

DWF automates fixed recoverable costs claims

Former AIG claims handler jailed for fraud

New sales director strengthens Claims Consortium Group

Discount rate change a mixed bag of risks and returns

Powered by Trov launches

Bought By Many offers vet video consults to pet owners

Willis Towers Watson offers plan for drone disruption

Gallagher Bassett acquires Adjusting Associates

MoneySuperMarket warns pet owners at risk of voiding car insurance

BLM secures fundamental dishonesty ruling

Autoglass BodyRepair partners with Hastings Direct

Slater and Gordon UK returns to profitability

GoCompare to cover excess up to £250 in the event of a claim

Jardine Motors expands 16-year partnership with AX

Motor insurance costs rise once again, finds ABI

McLarens bolsters UK and Ireland leadership with new appointment

ABI names Jon Dye as its new chair

Sedgwick strengthens international operations

Life insurance provider reviti joins Insurtech UK

CFC appoints cyber claims director

Fraud solutions provider FRISS opens UK office

Monzo teams up with AXA Partners

AGL appoints Tesco Underwriting director

MSL teams up with Bike Devil

ABI slams ‘misleading’ discount rate impact assessment

geo and Magenta Insurance named as finalists at Broker Innovation Awards

Frenkel Topping: New rate, new certainty

NHS claims steady but costs rise, reports NHS Resolution

Clinical Negligence Debate 2020 confirmed

Ageas appoints new chief risk officer for UK

More reaction to discount rate change

Discount rate of -0.25% comes into effect

Davies Group completes second acquisition of 2019

DAC Beachcroft develops AI tool for liability assessment

First4Lawyers: Consumers could embrace comparison websites for legal services

MGA model increasingly attractive in London market

EQL launches AI physiotherapist

Broker Innovation Awards finalists revealed

Plexus Law secures lateral hires from Kennedys

Markerstudy secures crash-for-cash convictions

BLM partners with LSE to create new AI insurance tool

Amanda Blanc resigns from Zurich

Harrison Associates earns third CARF accreditation

Price Forbes security practice launches

Rob Smale joins Claims Consortium Group board

HCML strengthens spinal and catastrophic injury team

AX identifies new hide and crash scam

Wrisk and Allianz Automotive team up

Lloyd’s underwriters eye up uninsurable risks

Director gets 12-year ban after agricultural insurance fraud

Nexus Group brings in van der Veer to manage MGAs

Ecclesiastical reports on risks in charity sector

Suspended prison sentences for crash-for-cash trio

Potter Rees Dolan promotes four to partner

Hiscox develops cyber exposure calculator

Lemonade launches product for renters in Europe

North P&I Club appoints new deputy global claims directors

Royal London met 99% of claims last year

Inland flood defences save £1.1 billion, finds new research

Former Lego exec joins Zurich to elevate customer excellence

Motorway crash-for-cash fraudsters heading to prison

Crawford & Company names UK chief client officer

DAC Beachcroft launches virtual crisis room

Court of Appeal affirms MiB car accident liability on private land

British Claims Awards 2019 winners revealed

Plastic Surgeon leader joins BDMA executive committee

QuestGates strengthens international partnership

SAS and Octo Telematics team up for insurance IoT

Crawford & Company hires global relationship leaders

IFED debriefs insurers on commercial property fraud

Value of general insurance claims fraud falling, finds Aviva

ABI: Motor theft claims soared in Q1 2019

Insurtech UK welcomes new members

Zurich UK paid 99% of claims in 2018

Brokers and SMEs far apart on cyber risks, says Sedgwick

ARAG relaunches motor product ready for Civil Liability Act

BIBA and Pool Re launch new guide to terrorism insurance

New dashcam app to revolutionise post-accident procedure

Express Solicitors makes RTA promotions

Kennedys promotes several insurance lawyers

Time will tell on whiplash reform savings

Video streaming comes to Lorega claims service

APIL names new leaders

BIBA 2019: Claims are a journey, not just a promise

SIR from Hiscox expands to cover business integrity risks

Insurercore and BIBA develop platform for brokers

ACSO calls for investigation into progress of small claims portal

CNA Hardy enhances cyber proposition

Liberty Specialty Markets appoints new claims manager

Fundamental dishonesty findings reach 500

IGI launches protection for ‘expensive’ IP disputes

UK rental market insurer Urban Jungle secures seed funding

DAC Beachcroft promotes 13 insurance lawyers

New Ecclesiastical tool to ease broker risk discussion with educators

McLarens hires David Pigot for new London market role

RSA revamps UK and Ireland management team

Adrian Flux sticks with Coplus for motor claims

Allianz to close Woking and Luton offices

Meet the finalists of the British Claims Awards 2019

125 AXA UK claims jobs at risk following operational changes

Azur chooses ARAG for wealthy client household product

Keoghs and LV= prosecute fraudsters targeting elderly drivers

Augmented analytics: The Human-AI hybrid

Protection of pets climbs to all-time high

Volvo cars to share data on slippery road conditions and hazards

Newly rebranded handl Group acquires Harrison Associates

Aviva CEO shakes up leadership as Briggs departs

MoJ considers expanded whiplash role for MedCo

Van Ameyde acquires UK marine consultancy

Success fees decision leaves bad taste

Car insurance price rises in reverse, finds Confused.com

Insurdata receives $3 million in funding to support development

Inzura partners with dash cam maker to develop integrated telematics

DAC Beachcroft establishes base in Northern Ireland

Horwich Farrelly issues claims acceptance league table warning

BIBA members get access to Waterlock

Auger expands with nine hires

Millstream adopts CEGA medical screening tool

Evolution chooses Iotatech Claims

Fenchurch Law to hold regional symposiums for brokers

From monkey business to horse play: Aviva reveals weird claims of 2018

FCA accuses general insurers of continuing to fail customers

Birth injuries, paternal depression and secondary victim claims

Allianz appoints motor damage strategy manager

NHS fraudster sentenced to five months in prison

Sedgwick appoints chief client officer for international division

McLarens creates chief commercial officer role

ERS soups up claims service for prestige clients

Slip-and-trip fraudster falls foul of law

Plexus Law receives private equity investment boost

Where there’s a will, there’ll be fraudulent claims

DAC Beachcroft names new head of global insurance practice

ThingCo launches connected car service

Supreme Court clarifies vehicle use

ABI: Vehicle crime surge costs £1 million per day

Allianz appoints new head of motor

Lloyd’s managing agent Coverys appoints new head of claims

Services to the policyholder: BCA 19 judges give their views

EU acts to make European roads safer

ARAG and Clarke Willmott discuss ATE partnerships: WATCH

Premex+ gets new managing director

Willis Re appoints new head of London market reinsurance claims

Sedgwick investigators increasingly coming up against cyber claims fraudsters

Horwich Farrelly and Aviva secure key fundamental dishonesty ruling

CII creates a riot claims guide

Insurance broker Thomas Carroll launches claims app

The customer must always be in sight

FORCE is strong in Shift, investors find

Clocks starts on changes to personal injury discount rate

FOIL establishes new cyber and digital liabilities team

McLarens opens real estate-focused office

DAC Beachcroft pilots new online platform in ‘live claims’ setting

360Globalnet rolls out digital claims platform upgrades

Carphone Warehouse fined almost £30 million for mis-selling

Woman ‘cuts off’ own hand to make fraudulent claim

Sedgwick acquires media and entertainment loss adjuster

Weightmans forms cyber unit to assist businesses and insurers

First4Lawyers: Qamar Anwar questions part 2 LASPO review

Boxer’s £300 fine ‘lenient’, says Allianz fraud manager

Zurich recognised for customer satisfaction

Block by blockchain: Karim Derrick gives a status update on the technology

Aviva appoints new chief executive officer

Switalskis recruits traumatic brain injury specialist

Inchcape selects AX for accident aftercare service

CFC appoints new chief technology officer

Subsidence claims rise could curtail home insurance price cuts

DAC Beachcroft strengthens national claims solutions business with new partner

Four men sentenced for stealing and selling AXA customer data

Theft of funds claims climb in the UK, finds CFC Underwriting

Carpenters becomes associate ABI member

Court rules on PPOs for immunotherapy in mesothelioma claims

HCML names new chief medical director

BLM uses iManage RAVN Extract to make claim outcome predictions

Charles Taylor Adjusting makes several international moves

UK government funds AI claims fraud detector

RAC signs three-year deal with Slater and Gordon

Stretched judiciary lacks resources to deal with autonomous vehicles, says Kennedys

CoreLogic incorporates WeGoLook loss adjuster network

Gareth Howell to leave AXA Retail role

Pen Underwriting re-engineers water claims process

Ghost broker jailed for providing fake car insurance to criminals

Ascot and Beazley launch £40m insurtech-linked cargo consortium

World Cup injuries take their toll on Premier League clubs, finds JLT Specialty

Chubb promotes Julie Chalmers to regional claims director role

Covéa hires chief technology and information officer

LMA chief executive Cameron calls for a seamless digital marketplace

RSA and and Audatex develop digital system for pet claims

Aon and Claim Central partner for claims insurtech

Cost of home contents insurance falls yet one in four are uninsured, finds ABI

Allianz saved £64.75 million in 2018 through counter fraud

National Accident Helpline set to launch new law firm

Price Slater Gawne opts for ARAG after-the-event insurance

Commercial & General signs up to Iotatech Claims

Harry, Bert and Lenny bots ease AXA workload

Keoghs calls for graduated driving licences to protect young motorists

Allianz automates Ministry of Justice Stage 3 claims with AI platform

QBE appoints new director of motor

Keyless entry leaving hundreds of popular cars open to theft

QuestGates appoints international development manager

CII launches Society of Claims Professionals

Canadian investor takes minority stake in Davies Group

Online flight booking service opts for Setoo personalised insurance platform

Man who made fraudulent claims in friends’ names sentenced

Markerstudy picks up Co-op underwriting business for £185 million

Hilary Meredith Solicitors brings first case to test MoD’s duty to protect against Q fever

Mactavish finds ‘significant flaws’ in cyber cover

Davies Group acquires TopMark Claims Management for public sector capabilities

IFB and SAS fight fraud with industry-scale intelligence database

Zurich UK chooses BAE Systems solution to counter fraud

P.R. Hanna Solicitors names new personal injury partner

Crawford & Co promotes Andrew Bart to head of GTS

New customer experience director for RSA

Hiscox names new UK CEO

Marsh makes new appointments ahead of JLT acquisition

Discount rate change expected within eight months

Aon poll shows SMEs blind to risk of cyber attacks and data loss

FCA issues new rules for CMCs ahead of regulation next year

Crash-for-cash pair who ‘wasted’ emergency services’ time sentenced

Gallagher Bassett acquires Property Claims Management Services

Fires and explosions cause largest losses for business, finds AGCS

FOIL confirms Anthony Baker as vice president

LMA Gemini launches to track claims expert costs

£3.3 Billion lawsuit targets UK mobile giants

37% of UK consumers eye motor insurance switch

Three predictions for the future use of AI

Financial Services Act overhauls fee structure for FOS

Government and tech giants unite against online scams

Insurance, Motor, Sponsored content The predictive power of viewing home and motor claims in tandem

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