18 September 2024

11-month wait for civil proceedings denies justice for consumers, warns ACSO

New research has revealed persistent delays in the civil court system across England and Wales.   The research, conducted by...

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17 September 2024

Work underway on ‘costs budgeting-lite’ and guideline rates for counsel, says Birss at ACL Roundtable 

Lord Justice Birss, deputy head of civil justice, has announced that work is underway to introduce new rules on costs...

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16 September 2024

What’s your problem? The cause of complaints and how to resolve them

Andy Cullwick, director of marketing at First4Lawyers: How does your business deal with complaints? In today’s digital age, where review...

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6 September 2024

ACSO urges action on civil justice delays amid rising wait times

The UK civil justice system is deemed "not fit for purpose" by ACSO members. The Association of Consumer Support Organisations...

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5 September 2024

Personal injury claims leap up by 18% in second quarter of 2024

New statistics from the Ministry of Justice show an uptick in personal injury claims and continuing challenges with delays and...

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27 August 2024

Court delay victims invited to give feedback by Victims’ Commissioner

The Victims’ Commissioner, Baroness Helen Newlove, has launched a survey aimed at understanding how prolonged court waiting times, particularly those...

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22 August 2024

Time to get real: Why authenticity should be at the heart of your marketing

Andy Cullwick, director of marketing at First4Lawyers, on authenticity: Authenticity is becoming an increasingly important part of marketing.   Glossy adverts...

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16 August 2024

Keoghs welcomes new partner

Keoghs expands ProFin team with new partner appointment in Birmingham Keoghs is expanding its professional and financial risks (ProFin) team...

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