California-based property intelligence provider CoreLogic has added Crawford & Company’s WeGoLook, currently available in the UK, Canada and the US, to its Symbility platform.
Symbility is an insurance claim workflow communications management tool. With the addition of WeGoLook, Symbility Claims Connect users will be able to tap into the Crawford subsidiary’s network of more than 45,000 ‘lookers’ to obtain claims data, photos, videos and measurements.
WeGoLook’s network of on-demand ‘lookers’ perform inspections and carry out tasks. Information obtained by these lookers can then be used to perform damage and liability triage or desk-adjusting for low- to mid-complexity claims, reducing resourcing costs and turnaround times.
The information is delivered directly back into the Symbility platform within hours or days instead of weeks, allowing adjusters to focus on adjusting—increasing productivity and decreasing time to settlement.
Meredith Brogan, president of WeGoLook, said: “We are very excited to give Symbility customers the ability to tap into our on-demand network. This alliance will help carriers obtain inspections in a timely and cost-effective manner to better serve policyholders. Working together to deliver integrated carrier solutions advances the entire industry and help us deliver on Crawford’s mission to restore and enhance lives, businesses and communities. We’re proud to say we’ve helped drive this change.”
WeGoLook will soon be available to all CoreLogic customers using Symbility Claims Connect.