Latest appointments: McLarens and PremFina
McLarens boosts TPA offering with new team of senior leaders and PremFina names Sharon Bishop as UK and Ireland CEO—read...
Read MoreVerex Group brings branded insurance and connected services to Renault, Dacia, Alpine and Nissan
Verex Group, a specialist in vehicle manufacturer insurance and accident management, has agreed a new expanded contract with RCI Financial...
Read MoreUncertain trends persist in online search
Andy Cullwick, head of marketing at First4Lawyers, analyses the impact of Covid-19 and whiplash reform on work and road traffic...
Read MoreEcclesiastical launches new solution to protect iconic properties
Ecclesiastical Insurance has launched a new technology proposition, Ecclesiastical Smart Properties, to protect some of the UK’s most iconic properties....
Read MoreAon and Willis Towers Watson call off merger
Aon and Willis Towers Watson have agreed to terminate their proposed merger in response to anti-competition concerns in the US....
Read MoreBrokers can track claim progress live on Allianz Claims Hub
Allianz Insurance has added present position trackers to its Claims Hub, allowing brokers to get live status updates on five...
Read MoreCar insurance premiums fall to lowest level in more than five years
Comprehensive car insurance premiums have fallen by 12% (£71) since Q2 2020, with UK motorists now paying £522 on average,...
Read MoreHCML launches digital rehabilitation pathway in wake of whiplash reforms
HCML, a provider of rehabilitation and case management solutions, has launched an end-to-end fast-track digital rehabilitation pathway that brings online...
Read MoreAllianz Insurance supports new police taskforce to fight construction machinery theft
Allianz Engineering is one of the insurance companies backing the new agricultural and construction equipment (ACE) specialist police unit. As...
Read MoreLegal tech provider Lavatech reports 130% revenue growth
Specialist mobile app company Lavatech, which secured a minority private equity investment from Inflexion just over 12 months ago, has...
Read MoreClaims Consortium Group director joins Society of Claims Professionals advisory board
Claire Lashbrook, director of operations and third-party administration at Claims Consortium Group, has joined the advisory board of the Society...
Read MoreAllianz restructures personal and commercial insurance businesses
Allianz is undertaking a strategic restructuring of its operations to create distinct personal and commercial insurance businesses supported by a...
Read MoreCo-op Insurance reveals the hotspots for car theft across the UK
Co-op Insurance has released the results of an extensive car theft study, revealing London as the car crime hotspot of...
Read MoreConsumer Intelligence finds uptick in telematics provision for older drivers
The latest Consumer Intelligence Car Insurance Price Index shows that 20% of the five cheapest quotes for drivers aged 25...
Read MoreInsurance claims appointments: Sedgwick, Allianz Insurance, Marsh
Sedgwick appoints Colleen Spence as UK head of data science, Allianz Insurance recruits new head of motor claims and Marsh...
Read MoreThe AA strikes digital household claims deal with Synergy Cloud
The AA has forged a new partnership with specialist claims data and technology provider Synergy Cloud for a new software-as-a-service...
Read MoreMinster Law and esure enter motor legal services partnership
Insurance legal services firm Minster Law has agreed an exclusive five-year partnership with esure Group to service motor personal injury...
Read MoreHSB reports 100% increase in operational plant fire claims in 2020
HSB, the specialist engineering and technology insurer, saw UK construction plant fire claims double in 2020. A review of claims...
Read MoreAXIS Insurance announces sponsorship to support victims of cyber crime
Bermuda-based AXIS Insurance, the specialty insurance business segment of AXIS Capital, is supporting UK-based The Cyber Helpline in an effort...
Read MoreCII appoints Aston Lark CEO as president
The Chartered Insurance Institute (CII) has appointed Aston Lark chief executive officer Peter Blanc as president for 2022. Blanc leads...
Read MoreDAC Beachcroft partners with Markel on innovative mentoring initiative
International law firm DAC Beachcroft has partnered with global insurer Markel Insurance to launch an innovative joint mentoring initiative called...
Read MoreEQL launches Phio Engage into insurance market
EQL, a UK health technology business, has launched Phio Engage, a self-care app for people needing musculoskeletal (MSK) care, into...
Read MoreFord teams up with By Miles to offer pay-by-mile car insurance
Ford is working with pay-by-mile car insurance provider By Miles to help its customers who are no longer making a...
Read MoreBLM secures fundamental dishonesty finding
A driver who exaggerated his injuries and falsely claimed his children were in the car at the time of his...
Read MoreHiscox settles with Covid claims group
Hiscox has reached a settlement with the Hiscox Action Group (HAG) following the Supreme Court's ruling in January. HAG, which...
Read MoreFenchurch Law joins City law firms in commitment to levelling up on social mobility
A group of City law firms including Fenchurch Law, the firm working exclusively for policyholders and brokers on insurance coverage...
Read MoreGuidewire research finds room for improvement in insurer-customer relationship
Guidewire Software has released Love, Hate or Indifference, its 2021 insurance attitudes study. Findings indicate that the relationship between UK...
Read MoreAbacai strengthens senior team with key leadership hires
Abacai Group, the next-generation insurtech disruptor, has made six new appointments to its senior leadership team. Hand-picked from across the...
Read MoreHandl Group launches full suite of services for insurers through new brand
Insurance claims services provider handl Group has launched a new full service proposition for insurers dealing with the impact of...
Read MoreInsurance claims appointments: McLarens, First4InjuryClaims, QuestGates
McLarens has expanded its major loss practice, First4InjuryClaims appoints head of legal practice and QuestGates strengthens unit dedicated to handling...
Read MoreCovéa Insurance and Vitality launch VitalityCar
Covéa Insurance and Vitality have launched a new direct-to-consumer car insurance proposition that incentivises and rewards good driving and enables...
Read MoreNuvalaw launches claims resolution platform with Trust Arbitration
Nuvalaw, a legal technology company focused on insurance, and alternative dispute resolution (ADR) specialist Trust Arbitration have launched a solution...
Read MoreABI and Flood Re urge continued upkeep of UK flood defences
A joint report published by the Association of British Insurers (ABI) and Flood Re ahead of the UK government’s consultation...
Read MoreNew online claims portal, same old rhetoric
Qamar Anwar, managing director at First4Lawyers, comments on the reaction to the new online claims portal that launched on 31...
Read MoreCPP Group UK to handle 24/7 key insurance claims for NPA Insurance
CPP Group UK, the managing general agent and insurance product and services provider, has partnered with NPA Insurance (NPAI) to...
Read MoreThe power of combined claims data to identify fraud
LexisNexis Precision Claims for Home can help build a faster, more seamless quote and claims experience, and boost fraud detection,...
Read MoreDirect Line Group launches new self-serve platform for motor lines products
Direct Line Group has launched a new technology platform for Direct Line, Churchill and Privilege motor customers. The platform is...
Read MoreDAC Beachcroft launches motor whiplash reforms microsite
Law firm DAC Beachcroft has launched a new online platform to support insurers’ claims teams in navigating their way through...
Read MoreInsurance claims appointments: ARAG, McLarens, Berkshire Hathaway Specialty Insurance
ARAG appoints Heather Wilmot, McLarens strengthens third-party administration offering and Berkshire Hathaway Specialty Insurance recruits Nikki Nagra—read about all the...
Read MoreVCs back ‘team of scientists’ Urban Jungle for £8m
Urban Jungle, an insurtech company that uses data and machine learning to detect fraud and increase access to insurance, has...
Read MoreAviva reveals increase in insurance fraud detection rates
Aviva uncovered more than 12,000 instances of claims fraud in 2020, worth more than £113 million. That’s more than 19,000...
Read MoreLexisNexis Risk Solutions study reveals home insurance challenges
The extent of the challenge that home insurance providers confront in pricing insurance accurately and reducing exposure to fraud has...
Read MoreSlater and Gordon launches micase Road Traffic Accident
Slater and Gordon has launched miplatform, a suite of legal services in a single fully-featured digital product that will initially...
Read MoreWhiplash reforms come into force
New rules on whiplash claims came into force on 31 May 2021. The reforms include a new user-friendly online portal...
Read MoreThingCo identifies failure to disclose commercial uses
ThingCo, the telematics insurtech, has estimated that as much as 5% of new private/domestic motor insurance policies are currently being...
Read MoreJon Dye to step down from Allianz role
Jon Dye is stepping down as chief executive officer of Allianz at the end of November. He will be succeeded...
Read MoreMinster Law pilot shows ADR is the way forward for resolving personal injury claims
Alternative dispute resolution (ADR) in minor personal injury claims will eventually become the standard means of finalising cases where settlement...
Read MoreClaimspace ADR pilot scores highly on costs and timing
An alternative dispute resolution (ADR) pilot scheme for minor injury claims has achieved average settlement times of 6.7 days and...
Read MoreHuw Evans to stand down from ABI in December 2021
Huw Evans will move on from his role as director general of the Association of British Insurers (ABI) at the...
Read MoreFMG selects DWF 360 EvoClaim claims management solution
FMG, the provider of fleet incident management and specialist vehicle recovery services, has chosen DWF and its 360 claims management...
Read MoreAllianz and SYNETIQ automate green parts sourcing
Allianz Insurance and salvage and recycling company SYNETIQ have launched a digital platform that helps vehicle repairers source green parts....
Read MoreCovid restrictions drive van insurance premiums down 2% in 12 months
Covid-19 lockdown restrictions have played their part in lowering the cost of van insurance over the past 12 months. Premiums...
Read MoreLexisNexis Risk Solutions partners with Mercedes-Benz
LexisNexis Risk Solutions is working with Mercedes-Benz Connectivity Services to help the car manufacturer’s customers across Europe benefit from personalised...
Read MoreInsurance claims appointments: Crawford & Company, ThingCo, Allianz, Autoglass
Crawford promotes Emma Parr, ThingCo appoints head of business development, Allianz Insurance creates new claims role, and Autoglass names national...
Read MoreMGAA and ACSO strike partnership
Trade bodies the Managing General Agents Association (MGAA) and the Association of Consumer Support Organisations (ACSO) have agreed a joint...
Read MoreSmith Partnership chooses DAS UK for clinical negligence product
After-the-event (ATE) insurance specialist DAS UK Group will provide a bespoke clinical negligence product for clients of law firm Smith...
Read MoreTime will tell on whiplash reform promises and impact on claimants
With the Official Injury Claim portal almost upon us, Qamar Anwar, managing director at First4Lawyers, discusses promises made and possible...
Read MoreDevonshires creates personal injury law firm following merger
National law firm Devonshires has merged its clinical negligence department with pioneering barrister-led firm PI Law Direct to create Devonshires...
Read MoreCarrot teams up with RoadHow to support new drivers and plug the Covid learning gap
Carrot Insurance has teamed up with RoadHow, a new, app-based, AI-powered driver coaching platform, to offer all of its customers...
Read MoreThe Floow and Direct Line expand telematics partnership
Global telematics provider The Floow has expanded its partnership with Direct Line Group with the launch of a smartphone app-only...
Read MoreWeatherNet joins Claims Consortium Group via Synergy Cloud
Technology and data company Synergy Cloud has acquired the majority stake in WeatherNet from Sedgwick. The deal was completed on...
Read MoreAllianz and LV= General Insurance appoint claims panels following joint review
Allianz Insurance and LV= General Insurance (GI) have appointed Keoghs, DWF and BLM to their legal panels for claims, following...
Read MoreInsurance claims appointments: CPP Group, Towergate Insurance Brokers, Minster Law, Coplus
CPP Group appoints new chief executive officer, Towergate Insurance Brokers expands its Welsh claims team, Maggie Game joins Minster Law,...
Read MoreABI reveals record quarterly fall in the cost of motor insurance
The average price motorists paid for their motor insurance in Q1 2021 showed its biggest quarterly fall, currently standing at...
Read MoreReach launches new services for head trauma cases
Neuro rehab specialist Reach Personal Injury Services has launched a new service to spot early warning signs in head trauma...
Read MoreMcLarens launches independent surveying business
Global insurance services provider McLarens has launched Brawdia, an independent building and construction consultancy, offering insurance-related surveying services across the...
Read MoreNew CRU data shows continuing decline in motor claims
Motor claims fell to just over 107,000 during the first three months of the year, according to the latest Compensation...
Read MoreCovéa Insurance chooses DAS UK for cyber product
Covéa Insurance has chosen specialist legal expenses insurer DAS UK Group to provide a cyber insurance product as part of...
Read MoreABI reaffirms insurers’ support for office home-workers
A pledge made over a year ago by insurers to support customers adapting to working from home will continue permanently,...
Read MoreAllianz reveals insurance fraud reached £65.8m in 2020
Allianz Insurance detected a record £65.8 million worth of insurance fraud in 2020, as it took on claims farmers, rogue...
Read MoreCII presidents unite to explore unmet needs
The Chartered Insurance Institute (CII) has created a president’s forum to explore customer needs that are not currently being fully...
Read MoreUK car insurance premiums down by 14% in last 12 months
Comprehensive car insurance premiums have fallen by 14% (£87) since Q1 2020, with UK motorists now paying £538 on average,...
Read MoreRAC extends CPP Group partnership and adds breakdown to Acturis
The RAC has extended its partnership CPP Group UK. Alongside its existing suite of services, CPP has been chosen to...
Read MoreAon provides supply chain protection for global Covid-19 vaccine shipments
Aon has introduced a new solution, through broad industry collaboration, that will provide supply chain protection for global Covid-19 vaccine...
Read MoreLV= GI launches new ethical standard for its branded bodyshop repair network
LV= General Insurance (LV= GI) has launched a new ethical standard for its branded bodyshop repair network. As the first...
Read MoreSedgwick study reveals resilience measures will cut the cost of flood claims
Sedgwick and the University of the West of England have released the findings of a study into the cost and...
Read MoreGoogle page experience and what it means for personal injury marketing
Andy Cullwick, head of marketing at First4Lawyers, outlines upcoming changes from Google that will affect how personal injury service providers...
Read MoreMoneySuperMarket reports sharp drop in cost of car insurance premiums
Car insurance prices have fallen sharply to reach their lowest point since 2014, according to new research from MoneySuperMarket, with...
Read MorePremium Choice chooses ThingCo for new telematics proposition
Independent insurance broker Premium Choice is planning to exploit next-generation telematics technology, including Amazon Alexa-powered Voice, to support the launch...
Read MoreMB&G Insurance Services implements DWF 360 claims management technology
Insurance and warranty provider MB&G Warranty Insurance Services has chosen DWF 360's claims management software, EvoClaim, to improve its customers'...
Read MoreSedgwick partners with John Lewis to offer claims solution for home insurance
Sedgwick has struck a new strategic partnership with John Lewis to provide an innovative claims service for its new home...
Read MoreInsurance claims appointments: Sedgwick, Allianz, MIS, McCarron Coates
Sedgwick appoints head of fraud data, Allianz Insurance names new head of Milton Keynes claims handling centre, McKenzie Intelligence Services...
Read MoreLloyd’s reports £900 million loss for 2020
Lloyd’s has reported an aggregated market loss of £900 million for 2020 (2019: £2.5 billion profit), including net incurred Covid-19...
Read MoreCazana works with Somerset Bridge on new automotive data
Cazana, data provider to the insurance sector, is working with claims handling company and managing general agent Somerset Bridge to...
Read MoreOfficial Injury Claim is coming, but how will consumers find out?
The Official Injury Claim portal launches in May, but what does the general public know about it? Qamar Anwar, managing...
Read MorePersonal injury firms’ post-whiplash reform strategies
As the personal injury sector prepares for life after the whiplash reforms, inCase examines the technologies and strategies being put...
Read MoreDAC Beachcroft and Aviva conclude 2,000+ fraudulent motor claims in 2020
DAC Beachcroft’s counter fraud team helped Aviva Insurance avoid paying out more than £12 million on fraudulent motor claims last...
Read MoreFCA reveals value of business interruption claim payments made after test case ruling
The Financial Conduct Authority (FCA) has revealed that approximately £472 million has been paid out in interim and final business...
Read MoreKennedys IQ introduces AI technology to end-to-end portal claim management solution
Kennedys IQ, the technology company from law firm Kennedys, has taken its solution for compensators to the next level by...
Read MoreInsurance claims appointments: Cobalt Solutions, IMS, Thompsons Solicitors
Steve Molloy has joined Cobalt Solutions, IMS has appointed Paul Stacy and Thompsons Solicitors has brought in a new senior...
Read MoreGRiD figures reveal value of employer-sponsored group life insurance payouts in 2020
Employer-sponsored group life insurance policies paid out almost £100 million in 2020 to cover Covid-19 claims, according to Group Risk...
Read MoreWrisk and the RAC introduce ‘truly pioneering’ Pay by Mile car insurance
Insurtech company Wrisk has partnered with the RAC to launch Pay by Mile, a monthly subscription-based car insurance product allowing...
Read MoreHandl Group launches new credit hire business, Kirsty McKno to lead
Handl Group is launching a new credit hire business that will aim to improve access to mobility for customers following...
Read MoreABI motor insurance figures reveal drop in settled claims
Motor insurers settled fewer claims in 2020 as a result of the impact of lockdown on road usage, according to...
Read MoreAgria Pet Insurance chooses DWF 360’s EvoClaim to support growth
Agria Pet Insurance has implemented DWF 360's claims and insurance policy management software, EvoClaim, to replace its legacy end-to-end insurance...
Read MoreAshtons Legal joins Major Trauma Group
Ashtons Legal has joined law firms in the Major Trauma Group to bolster ambitions of providing holistic support to survivors...
Read MoreAverage home insurance premiums drop 1.2% despite rise in accidental damage claims
Homeowners across the UK have seen a 1.2% drop in average home insurance premiums thanks to a reduction in break-ins...
Read MoreThe transformation of claims through data
Applying data enrichment at point of claim as well as at quote could transform the claims process and help improve...
Read MoreThe AA partners with e2e for salvage management
The AA has moved its salvage management requirements to e2e Total Loss Vehicle Management in a new, sole supplier partnership....
Read MoreInsurance claims appointments: MCE Insurance, Hudgell Solicitors, Chubb, Woodgate & Clark
MCE Insurance appoints Rachel Bennett, Hudgell Solicitors recruits Theresa Greenwood, Chubb hires Richard Shanks, and Woodgate & Clark brings in...
Read MoreFCA issues guidance for proving Covid-19 presence when making business interruption claims
The Financial Conduct Authority (FCA) has published guidance to assist policyholders with proving the presence of Covid-19 when citing the...
Read MoreClassic car specialist Hagerty secures claims and financial data partner to support UK growth
Classic car and motorbike insurance specialist Hagerty has selected LexisNexis Risk Solutions as its data partner to support its growth...
Read MoreMind Right aims to transform provision of psychological rehab for personal injury cases
Mind Right, handl Group's new generation psychological services provider that aims to change how treatment is accessed and delivered by...
Read MoreClaim Metrics receives major update
Willis Towers Watson has released an updated version of Claim Metrics, a bespoke motor claims benchmarking platform for UK personal...
Read MoreWhiplash reforms legislation confirms 31 May launch
Legislation enacting whiplash reforms will come into force on 31 May, paving the way for the launch of the small...
Read MoreCII New Generation Claims group explains how to apply for flooding grants
The Chartered Insurance Institute’s (CII) New Generation Claims group has produced a leaflet to help individuals whose homes and businesses...
Read MorePersonal injury reforms only a job part-done
The reforms to date represent only a job part-done in building effective fraud resilience into the personal injury claims process,...
Read MoreABI members expect to pay up to £2.5 billion for Covid-19
Members of the Association of British Insurers (ABI) expect to pay up to £2.5 billion for Covid-19 insurance claims incurred...
Read MoreInsurance claims appointments: Hannah Dixon joins Sedgwick
Hannah Dixon joins Sedgwick, Copart UK appoints Richard Howe and Mactavish recruits Tom White—read about all the latest appointments in...
Read MoreWeather patterns prove reliable home emergency cover is key
Legal insurance provider ARAG looks back at 2020 to see whether the pandemic and subsequent lockdowns affected claims numbers, as...
Read MoreLV= General Insurance reveals rise in accidental damage claims
LV= General Insurance saw a spike in accidental damage claims last month as a result of lockdown and more time...
Read MoreHow claims data can speed up the handling process
As the volume of claims data grows, the insights we can derive will grow too to help understand more about...
Read MoreACSO calls for lawtech adoption to ensure better civil justice
Organisations working in civil justice will wither unless they adopt lawtech, according to a new report from the Association of...
Read MoreAllianz pays out on 75% of covered business interruption claims
Allianz Insurance has made 1,832 interim and final payments to policyholders on covered business interruption claims, representing 75% of the...
Read MoreRooster Insurance’s app-based test-and-drive approach promises cheaper quotes
New insurer Rooster Insurance claims it can reduce the cost of motor premiums by up to 40% through an app-based...
Read MoreMarketing is crucial during an uncertain 2021
Future-proofing your claims business by having a solid marketing foundation will reap its own rewards, says Andy Cullwick, head of...
Read MoreMcLarens recruits cyber and technology leader
Loss adjusting firm McLarens has recruited Nigel Collins to lead its cyber and technology offering in the UK and Ireland....
Read MoreFirst4Lawyers to launch personal injury law firm for RTA claims
First4Lawyers, the independent legal marketing collective, is planning to launch its own law firm to handle insurance claims arising from...
Read MoreMarmalade calls for car theory test refunds
Young driver insurer Marmalade is calling on the insurance industry to support learner drivers by refunding the cost of their...
Read MoreinCase legal app developer achieves 80% increase in revenue
Lavatech, the Manchester-based developer of the inCase legal app, has nearly doubled its revenue in the first six months of...
Read MoreFlood Re welcomes proposals to boost flood resilience
Flood Re has welcomed UK government plans to consult on proposals to provide further support for flood resilience measures, including...
Read MoreThomas Miller Specialty moves claims handling to Newcastle
Thomas Miller Specialty has moved its claims operations to Newcastle following a strategic review of its operations in Hamburg, Germany....
Read MoreRestoration over replacement reduces multi-trade teams and ensures safety, says Plastic Surgeon
Plastic Surgeon is working hard to educate the insurance industry to change its approach to restoration over replacement after receiving...
Read MoreBusiness interruption claims must be met ‘in full as soon as possible’
It is critical that insurers pay all valid business interruption claims in full as soon as possible, following the Supreme...
Read MoreMCE Insurance career development graduate becomes head of claims
Motorcycle specialist MCE Insurance has appointed Abigail Griffiths as head of claims. Having joined MCE in 2014 as a customer...
Read MoreSedgwick invests in counter-fraud technology to support new leaders
Sedgwick is investing in technology to strengthen its fraud investigation services, following the appointment of several new leaders. The new...
Read MoreZurich offers free counselling to flooding claimants
Zurich is offering free counselling to UK customers hit by flooding as it warns of the devastating impact of extreme...
Read MoreAre you ready to take on the personal injury reforms?
Integrating inCase into your case management system will help to reduce the amount of time being spent per case and...
Read MoreIt’s time for the government to listen on whiplash reforms
With the long-awaited whiplash reforms and portal delayed again, what does the MoJ still need to do before they finally...
Read MoreRehab provider Reach Personal Injury Services joins handl Group
Reach Personal Injury Services is the latest company to join handl Group. Reach was established in 1994 to provide a...
Read MoreSupreme Court backs policyholders in major business interruption win
Insurers' appeals against the business interruption test case brought by the Financial Conduct Authority (FCA) failed at the final hurdle...
Read MoreWoodgate & Clark targets UK growth with Quadra acquisition
Van Ameyde Group company Woodgate & Clark is eying 20% growth over the next two to three years after acquiring...
Read MoreWhiplash reforms and portal coming in May
The long-awaited whiplash reforms and portal will come into force in May after the Ministry of Justice (MoJ) delayed their...
Read MoreEcclesiastical encourages churches to take steps to avoid metal theft
Specialist insurer Ecclesiastical is encouraging churches to protect their premises following a spate of lead thefts caused more than £2...
Read MoreZurich Insurance: personal injury claimants waiting for ‘£240 million in potential compensation’
Personal injury claimants are awaiting up to £240 million in potential compensation with waiting times for court hearings reaching 62...
Read MorePersonal injury faces tough year as whiplash reforms approach
This year is going to force many personal injury businesses to carefully consider their strategy as the whiplash reforms challenge...
Read MoreD’oh! A deer! Aviva highlights the most unusual claims of 2020
Potatoes, deer, hens, sneezing, spiders and soup were all causes of some of the more unusual insurance claims that Aviva...
Read MoreCo-op Insurance runs claims operation of underwriting arm on RDT Landscape
The Markerstudy-owned underwriting arm of Co-op Insurance is running its claims operation on RDT's general insurance solution, Landscape. Markerstudy, a...
Read MoreMarine Judge reveals speed of process is the biggest challenge facing claims managers
New research from Marine Judge, the artificial intelligence-driven marine insurance platform, reveals that 44% of managers involved in maritime insurance...
Read MoreMarmalade launches pay-as-you-go policy for young drivers
A new pay-as-you-go offering for young drivers from Marmalade will allow policyholders to pay specifically for the miles they use...
Read MoreCoronavirus presence subject of FCA business interruption consultation
The Financial Conduct Authority (FCA) is running a consultation on how the presence of coronavirus may be proved when making...
Read MoreLondon FOIL appoints Ling Ong as president
Ling Ong, partner at Weightmans, has been appointed as the new president of London FOIL and will lead the organisation...
Read MoreSociety of Claims Professionals praises how profession adapted to Covid-19
The entire insurance profession adapted to the challenges of Covid-19 by showing “an incredible amount of intuition and entrepreneurship”, according...
Read MoreOnline ADR provider Autoresolutions joins handl Group
Autoresolutions, a provider of online alternative dispute resolution (ADR) for credit hire claims, has joined handl Group. The online ADR...
Read MoreWhiplash reforms: what comes next?
It is up to all of us to ensure personal injury and clinical negligence claimants have a route to justice...
Read MoreCity of London can become global cyber insurance hub
The City of London must ensure the UK takes a lead in setting standards that underpin cyber insurance products and...
Read MoreCII issues transparency guide for insurance professionals
Recently issued guidance from the Chartered Insurance Institute (CII) aims to help insurance professionals close the gap between what customers...
Read MoreGlobalData: Covid-19 causes SME motor cancellations
Small and medium-sized enterprises (SMEs) in the UK are largely cancelling motor insurance policies because of the Covid-19 pandemic, GlobalData...
Read MoreTesco Underwriting teams up with Netcall to increase claims processing efficiency
Tesco Underwriting and Netcall, a provider of low-code and customer engagement solutions, are working to enhance the insurer's complex claims...
Read MoreCan we avoid RTA claims?
The flow of RTA claims isn't going to stop following reforms next year so personal injury firms need to put...
Read MoreConsumer Intelligence: home premiums decreasing
Home insurance premiums continue to trend downwards as a result of the coronavirus pandemic, analysis from Consumer Intelligence shows. Premiums...
Read MoreAX chief executive Lucy Woods to lead CHO as chair
The Credit Hire Organisation (CHO) has appointed Lucy Woods, chief executive of AX Group, as chair. Woods takes over the...
Read MorePersonal injury sector celebrates at virtual awards ceremony
A host of companies and professionals were recognised as the insurance claims sector's best and brightest at the virtual Personal...
Read MoreGet registered and ready for the Personal Injury Awards 2020
The Personal Injury Awards will reflect the talent, hard work and commitment integral to the prosperity of the personal injury...
Read MoreFour key principles for attracting potential clients
Andy Cullwick, head of marketing at First4Lawyers, offers four key principles that should direct your marketing strategy in the personal...
Read MoreCII survey reveals insurer of last resort warning
More than half of insurance professionals have warned it is not economically sustainable for the government to continue to step...
Read MoreAllianz names Peter Carless as new chief engineer
Peter Carless is taking over as chief engineer at Allianz Engineering, Construction & Power, following the retirement of Martin Butler....
Read MoreARAG appoints new CFO
Legal expenses and assistance provider ARAG has appointed Simon Barrett as its next chief financial officer, in preparation for the...
Read MoreThe claims sector has a problem—is digital transformation the answer?
Customers demand speed and simplicity. Your mature technology and manual processes will eventually force you out of the market. However,...
Read MoreCompareTheMarket to review CMA ruling
CompareTheMarket fundamentally disagrees with the Competition and Markets Authority's (CMA) conclusion that the price comparison website breached competition law. A...
Read MoreWhy are personal injury law firms wasting their marketing budgets?
Now is the wrong time for personal injury firms to reduce marketing spend because of Covid-19, writes Qamar Anwar, managing...
Read MoreInsurance claims sector achievements on show at virtual awards ceremony
A host of companies and professionals were recognised as the insurance claims sector's best and brightest at the virtual British...
Read MoreFOIL elects Jennette Newman as president
Clyde & Co partner Jennette Newman is the new president of the Forum of Insurance Lawyers (FOIL). Newman will lead...
Read MoreLive chat arrives on Allianz Claims Hub
A new live chat feature on the Allianz Claims Hub will allow insurance brokers to have an online conversation with...
Read MoreGet registered and ready for the British Claims Awards 2020
The British Claims Awards will reflect the innovation integral to the prosperity of the insurance claims sector on Thursday when...
Read MoreRSA launches new digital FNOL platform for brokers
Insurer RSA is streamlining and simplifying the claims reporting process with a new first notification of loss (FNOL) platform. The...
Read MoreDLB brings Helix forensic vehicle insights to market to reveal critical event data
DLB Investigations has launched a new service that gets to the heart of vehicle DNA. Called Helix, the forensic level...
Read MoreMCE Insurance appoints DAC Beachcroft to manage £40 million claims portfolio
MCE Insurance, a provider of motorcycle and scooter insurance, has appointed law firm DAC Beachcroft to manage its £40 million...
Read MoreUrban Jungle reports soaring bike theft
Claims for bike theft have risen 125% in the past three months, according to the latest data from insurtech company...
Read MorePremium Credit study finds insurance policy cutbacks as a result of Covid-19
Nearly one in five UK consumers have cancelled or cut back on insurance policies as the financial impact of the...
Read MoreBlanc-led flooding review finds gaps in awareness
The independent review into flood insurance in Doncaster, led by Amanda Blanc, found gaps in people’s awareness of their options...
Read MoreDo virtual assessments have a role as an alternative to face-to-face assessments in quantum cases?
Virtual assessments do have a role in quantum cases but should be appropriate to the claimant’s clinical condition and need,...
Read MoreRSA and RoSPA work to prevent deaths and injuries from accidents
Insurer RSA and the Royal Society for the Prevention of Accidents (RoSPA) are collaborating on a number of initiatives to...
Read MoreBIBA 2021 goes virtual
The British Insurance Brokers’ Association (BIBA) annual conference in 2021 is going virtual. BIBA 2020, scheduled to be held in...
Read MoreMeet the finalists of the British Claims Awards 2020
Discover the shortlisted finalists ahead of the British Claims Awards 2020 on 19 November. More than 50 companies were chosen...
Read MoreDavies Group renews and expands Verisk partnership
Davies Group is continuing to use Verisk's Xactware solutions for property insurance after renewing and expanding their partnership for another...
Read MoreDAC Beachcroft and Admiral secure fundamental dishonesty admission
DAC Beachcroft and insurer Admiral secured an admission of fundamental dishonesty after the first day of a hybrid trial. A...
Read MoreCHO chair Kirsty McKno steps down after four years
Kirsty McKno is stepping down from her role as chair of the Credit Hire Organisation (CHO) after completing her four-year...
Read MoreMinster Law launches INK claims portal
Minster Law has launched INK, a digital portal for personal injury claims serving 16,000 customers since going live in July....
Read MoreEY: home insurance market could fall into unprofitability next year
The UK home insurance market will scrape a profit in 2020 before falling into unprofitable territory in 2021, according to...
Read Morehandl Group strengthens expert witness offering with Tessa Gough & Associates acquisition
Speed Medical Examination Services and Corporé owner handl Group has acquired Tessa Gough & Associates, a specialist in expert witness...
Read MoreMeet the finalists of the Personal Injury Awards 2020
Dozens of leading lights from the personal injury sector in the UK have been named as finalists of the Personal...
Read MoreAXA UK Retail Insurance welcomes new CEO
AXA has appointed Tara Foley as chief executive officer of UK retail insurance. Foley will take up the role on...
Read MoreACSO: motor injury claims rise but still well below last year
Motor injury claims registered with the Compensation Recovery Unit (CRU) for July to September 2020 are up slightly on the...
Read MoreWatch the 2020 ceremony and celebrate with the entire personal injury sector
The Personal Injury Awards 2020 will be broadcast via claimsmag.co.uk on 1 December at 7pm. The 2020 ceremony is your...
Read MoreQBE on track to reach robotics milestone
QBE is on track to hit a 30,000-tasks-per-week milestone in the robotic processing capabilities of its claims operations. The insurer...
Read MoreTransparency is king for law firms
The direction of travel is clear and transparency now needs to be at the heart of a law firm’s business...
Read MoreBritish Claims Awards 2020: Register to watch
The British Claims Awards 2020 will be broadcast on claimsmag.co.uk on 19 November at 7pm. Here's why you should register...
Read MorePublic trust worries for insurance profession following BI test case
Two-thirds of insurance professionals feel the Financial Conduct Authority’s (FCA) business interruption case has reduced public trust in the sector,...
Read MoreCover Genius secures new funding as product insurance interest increases
Insurtech company Cover Genius has raised more than £8.2 million as it expands its product suite and partner network globally....
Read MorePersonal Injury Awards 2020 moves online
The Personal Injury Awards 2020 ceremony will be broadcast online on 1 December, to ensure that the entire sector has...
Read MoreStait becomes head of claims operations at Allianz
Allianz Insurance has appointed Graham Stait to the position of head of claims operations. In his new role, Stait will...
Read MoreThe British Claims Awards 2020 is set to be broadcast online on 19 November
The Covid-19 pandemic is demanding innovation from everyone as we navigate this new normal—and the British Claims Awards Awards is...
Read MoreDirect Line rolls out new services for small businesses and tradespeople
Direct Line has launched two new services for small businesses and tradespeople. Direct Line’s Legal Essentials service will provide small...
Read MoreAGCS reflects on Covid-19 claims impact
Traditional property and liability claims were subdued during national lockdowns, but this was more than outweighed by a surge in...
Read MoreCarpenters hires Andy Thornley to lead public affairs
Insurance and legal services provider Carpenters Group has appointed Andy Thornley to the new role of head of public affairs....
Read MoreSociety of Insurance Broking urges brokers to ensure public liability policies account for Legionnaires’ disease
The Society of Insurance Broking has urged brokers to ensure public liability insurance policies account for Legionnaires' disease. A good...
Read MoreFCA files leapfrog application in test case
The Financial Conduct Authority (FCA) has paved the way for an expedited appeals process in its business interruption test case...
Read MoreClear Group acquires Brokerbility Holdings
Independent broker Clear Group has acquired Brokerbility Holdings, the parent company of brands such as BHIB Insurance Brokers and Churchill...
Read MoreLive chat or chatbots? Communication is key
Live chat and chatbots can be used as both a reactive and proactive tool to help with client engagement and...
Read MoreNDML and NTIA urge Hiscox to make interim business interruption payments
Hiscox should begin making interim payments under business interruption policies after the Financial Conduct Authority's (FCA) test case was decided...
Read MoreWillis Re: risk professionals fear cyber attack increase
Risk professionals believe the overall level of cyber attacks will increase as a result of Covid-19, according to a Willis...
Read MoreActivate Group to invest £15 million to expand vehicle repair division
Activate Group is investing £15 million to expand its body shop division, Activate Accident Repair. Activate Group says the investment...
Read MoreDirect Line Group begins LeakBot rollout to UK high-net-worth home insurance customers
LeakBot has struck a strategic partnership with UK insurer Direct Line Group to offer leak detection technology to its high-net-worth...
Read MoreLitigation lawyer joins Hugh James
A litigation lawyer has joined Hugh James, in a boost to the firm’s claimant teams in London. Kevin Grealis brings...
Read MoreAgeas and Road Safety Foundation call for investment
Investment of £1.2 billion on 5,267km of roads across Britain could prevent more than 8,000 deaths and serious injuries over...
Read MoreAXA Partners extends partnership with Coverwise
AXA Partners in the UK and Ireland has entered into a new long-term contract with travel insurer Coverwise. Expanding on...
Read MoreAllianz and Keoghs clarify fundamental dishonesty
Allianz and Keoghs have won a High Court appeal that provides important guidance on costs for dismissed claims where fraud...
Read MoreFCA declares victory for business interruption policyholders
The High Court has backed policyholders in the business interruption test case brought against insurers that refused to honour Covid-19...
Read MoreLloyd’s to pay out £5 billion in Covid-19 claims
Lloyd's of London expects to pay out up to £5 billion in Covid-19 claims, as a strong capital and solvency...
Read MoreSociety of Insurance Broking reveals plans for third year
The Society of Insurance Broking has revealed plans to offer support to brokers on the long road to recovery from...
Read MoreHome claims data can build a clearer picture of risk
In a Covid-19 world, market-wide claims data could be an ally for home insurance providers and their claims teams, writes...
Read MoreThe Floow and Direct Line Group release app-only telematics product
Telematics company The Floow and Direct Line Group have launched an app-only telematics insurance initiative in the UK market. The...
Read MoreCII to move to the Walkie Talkie in 2021
The Chartered Insurance Institute (CII) will take office space at 20 Fenchurch Street, known as the 'Walkie Talkie', in early...
Read MoreFraudulent claims increased last year, says ABI
Insurers uncovered 107,000 fraudulent insurance claims worth £1.2 billion last year, according to the Association of British Insurers (ABI). Detected...
Read MoreWhat marketing can tell us about the outlook for claims leads
Claims leads took a hit when the pandemic struck, but activity is now much stronger than a couple of months...
Read MoreZurich appoints new UK CEO
Zurich has appointed a new UK chief executive officer, with the current incumbent set to take the same role in...
Read MoreLockdown leads to significant fall in motor claims
A drop in car journeys during lockdown resulted in a significant fall in claims during Q2 2020, according to the...
Read MoreABI members extend Covid-19 pledges
Pledges made by members of the Association of British Insurers (ABI) to support policyholders during the Covid-19 crisis are being...
Read MoreTrade-offs needed to create pandemic policy
The creation of a pandemic policy will require trade-offs to maintain the involvement of insurers without making the product so...
Read MoreAlmost half of surveyed CII members feel workplace is Covid-19 secure
Almost half of the 212 Chartered Insurance Institute (CII) members surveyed on social media in July revealed they felt their...
Read MoreFreedom Brokers selects Theo for new telematics product
London-based insurtech ThingCo has secured a contract with Freedom Brokers to provide Theo for the new telematics product Freedom to...
Read MoreRepairs group launches SD Claims service for insurers
The SD Group, one of the largest cosmetic finishing groups in the UK, has launched a new claims service for...
Read MoreAnimal Friends data show Labrador as most claimed-for dog breed
Pet insurer Animal Friends has released data from 260,000 claims made last year to help potential dog owners make an...
Read MoreAviva: 49% of workers are positive about returning to place of work
Half of employed British adults feel positive about the prospect of returning to their place of work after lockdown, according...
Read MoreQBE returns £10.6 million to motor fleet customers
QBE has issued £10.6 million in premium rebates to motor fleet customers who have taken vehicles out of service during...
Read MoreCouple sentenced for several fraudulent claims for made up car crashes
A couple who worked together to make a series of false claims for car crashes that never really happened have...
Read MoreWillis Research Network partners with Metabiota to expand pandemic risk expertise
The Willis Research Network has partnered with Metabiota, a risk analytics organisation that specialises in infectious diseases modelling and helps...
Read MoreHello-Safe: UK health insurers saved £321 million
UK health insurers saved an estimated £321 million during lockdown, as policyholders postponed medical appointments to avoid exposure to Covid-19,...
Read MoreHiscox Action Group secures expedited arbitration for Covid-19 dispute
The Hiscox Action Group of more than 400 business interruption policyholders and their insurer Hiscox Insurance have agreed to a...
Read MoreClaims culture?
The figures simply don’t support 'claims culture' idea that British society is blighted by ‘epidemic levels’ of whiplash claims, writes...
Read MoreBlink among 10 insurtechs chosen for Lloyd’s Lab
Blink Parametric has earned a place among the 10 insurtechs selected to join the Lloyd’s Lab innovation accelerator programme. Blink...
Read MoreCar insurance claims for cyclists and pedestrians double, finds More Than
The proportion of car insurance claims that insurer More Than has received for bodily injury involving cyclists, pedestrians and motorcyclists...
Read MoreTravelers Europe upgrades cyber insurance product
Travelers Europe has enhanced its cyber insurance product, Travelers CyberRisk, to provide more coverage and risk management solutions to strengthen...
Read MoreSampo and RMI to acquire Hastings Group for £1.66 billion
Finnish insurer Sampo and South African investment firm RMI have bid £1.66 billion to acquire Hastings Group. RMI already owns...
Read MoreMcKenzie Intelligence Services secures European Space Agency contract
McKenzie Intelligence Services, the geospatial imagery and re/insurance intelligence consultancy, has been awarded a contract for a European Space Agency...
Read MoreE-scooters: a balancing act
The risks associated with e-scooters mean that getting them on the road is something of a balancing act, for riders...
Read MoreLV= launches monthly car insurance service
LV= General Insurance has launched a monthly car insurance subscription service in response to changing driving habits and the impact...
Read MoreDirect Line Group acquires London-based insurtech Brolly
Direct Line Group has agreed to acquire Brolly, the London-based insurtech that specialises in flexible, personalised insurance products for the...
Read MoreAccess to insurance firmly on insurance brokers’ agenda, says BIBA
The British Insurance Brokers’ Association (BIBA) has formed a multi-sector access to insurance committee to drive forward progress in helping...
Read MoreCar insurance service from honcho arrives on Hapi employee benefits app
More than 475,000 workers across the UK can now access the new insurance service from honcho after the reverse auction...
Read MoreCII calls for action as SMEs worry over policy exclusions
The Chartered Insurance Institute (CII) has revealed actions insurers can take to restore trust in the insurance profession as small...
Read MoreGeoff Jones to lead member support division at MPS
The Medical Protection Society (MPS) has appointed Geoff Jones as executive director of its member protection and support division. The...
Read MoreAllianz: majority of fleet managers have experienced fraud
New research from Allianz Insurance has revealed that 59% of motor fleet managers believe they have experienced fraud, with more...
Read MoreNew Lloyd’s syndicate to insure storage and transportation of Covid-19 vaccine
Lloyd’s of London has provisionally approved the creation of a new syndicate designed to insure the storage and transportation of...
Read MoreEndsleigh partners with ingenie Business
Insurance broker Endsleigh Insurance Services has signed a contract with ingenie Business for the provision of an end-to-end telematics, behavioural...
Read MoreGlobalData predicts higher motor premiums
Motor insurance customers in the UK are not expected to see a drop in premiums, even as claims have fallen,...
Read MoreInsurance brokers celebrate at virtual Broker Innovation Awards
A host of insurance brokers and professionals were recognised as the industry's most innovative at the virtual Broker Innovation Awards...
Read MoreNHS Resolution: provision for clinical negligence falls as Covid-19 impact remains unclear
The balance sheet provisions of NHS Resolution for secondary care now stand at £82.8 billion, a slight decrease on the...
Read MoreCar insurance premiums fell 5% in Q2 2020
Comprehensive car insurance premiums fell 5% (£39) in Q2 2020, as lockdown forced drivers off the road. The latest Confused.com...
Read MoreMarmalade and BIBA renew young driver telematics scheme
The British Insurance Brokers’ Association (BIBA) has renewed its member young driver telematics scheme with Marmalade. The scheme, launched in...
Read MoreHiscox chooses Praedicat for London market casualty risk modelling
Hiscox has licensed CoMeta and Oortfolio, the AI-driven liability cat risk modelling platforms of Praedicat, for use within its London...
Read MoreHugh James and ARAG agree wide-ranging ATE insurance arrangement
Law firm Hugh James has signed a long-term agreement with ARAG to use the legal expenses provider’s after-the-event (ATE) insurance...
Read MoreABI chair and deputy chair extend terms to 2021
Association of British Insurers (ABI) chair Jon Dye and deputy chair Julian Adams have extended their current roles to serve...
Read MoreCovid-19 insurance gap creates opportunity for parametric model, says GlobalData
Market intelligence firm GlobalData has argued that the lack of business interruption insurance protection against pandemics such as coronavirus (Covid-19)...
Read MoreFlood Re processes record number of claims and payouts
Flood Re processed more claims and paid out more during 2019/20 than in its first three years of operation combined....
Read MoreNew Aviva CEO Amanda Blanc sets insurer’s sights on leading industry
New Aviva chief executive officer Amanda Blanc wants the insurer to lead the “industry again” and become the first choice...
Read MoreHello-Safe: car insurers saved £1.3 billion during lockdown
Car insurers saved almost £1.3 billion in payouts during the coronavirus (Covid-19) lockdown, according to comparison site Hello-Safe. Hello-Safe analysed...
Read MoreARAG reports 10th year in profit as the insurer prepares for Covid-19 challenges
Legal expenses and assistance provider ARAG has reported a profit for the tenth consecutive year, following the recovery of some...
Read MoreMGAA appoints Mike Keating of Qlaims as new MD
Qlaims chief development officer Mike Keating has been lined up to take over from Peter Staddon as managing director of...
Read MoreVerisk launches major new release of piCalculator
A major new release of piCalculator, Verisk's solution for calculating damages in personal injury claims, supports greater classification of multiple...
Read MoreMarsh forms sport, entertainment and media group
Insurance broker and risk adviser Marsh has formed a dedicated industry group to serve the needs of sport, entertainment and...
Read MoreBusiness interruption insurers file defences in test case
The insurers involved in the Financial Conduct Authority's (FCA) business interruption test case have filed their defences. Each defence was...
Read MoreMarketing during a pandemic
Lockdown has changed the way claims services are advertised. Head of marketing Andy Cullwick reveals what First4Lawyers has learnt during...
Read MoreNMU offers new cargo product with fast-track claims initiative
Specialty insurer NMU has launched a new cargo product that offers comprehensive but clear policy wordings, new extensions for financial...
Read MoreCentral Bank of Ireland bans and fines former RSA Ireland Insurance CFO
Former RSA Ireland Insurance chief financial officer Rory O’Connor has been disqualified for eight years and four months and fined...
Read MoreLexisNexis Vehicle Build to give UK insurers vehicle safety data insights
Motor insurance providers across the UK can now start testing LexisNexis Vehicle Build, a new solution to better evaluate specific...
Read MoreDAC Beachcroft strengthens public sector liability expertise
Law firm DAC Beachcroft has appointed a four-strong team of public sector liability specialists, including partner John Palmer, from DWF...
Read MorePlum Underwriting to use new AI claims platform from Pact Global
Plum Underwriting has signed a strategic partnership agreement to use Pact Global’s artificial intelligence (AI)-powered claims-as-a-service platform to reduce fraud...
Read MoreMDU appoints new head of claims handling
The Medical Defence Union (MDU), a membership body offering indemnity and medicolegal support to doctors and dental professionals, has appointed...
Read MoreBDA urges FCA to consider dentists in business interruption test case
The British Dental Association (BDA) has urged the Financial Conduct Authority (FCA) to consider the plight of dentists in its...
Read MoreAnthony Gold managing partner joins Civil Procedure Rule Committee
Anthony Gold Solicitors managing partner David Marshall has been appointed as a solicitor member of the Civil Procedure Rule Committee...
Read MoreFCA launches business interruption test case
The Financial Conduct Authority (FCA) has filed its business interruption test case in the High Court of Justice, with up...
Read MoreAllianz and Keoghs secure prison sentence for fraudster
A fraudster who submitted a false £4,000 personal injury claim has been handed an immediate 12-month prison sentence with no...
Read MoreBy Miles urges action over low mileage penalty
More than 19 million UK drivers are falling foul of a low mileage penalty, according to new research from pay-as-you-drive...
Read MoreMishcon de Reya secures litigation funder for dental practice group
Mishcon de Reya, the law firm representing several groups considering litigation against their insurers over refusals to cover Covid-19 claims...
Read MoreIFED gets new chief
Detective Chief Inspector Edelle Michaels has been appointed as the new head of the City of London Police’s Insurance Fraud...
Read MoreAtradius welcomes trade credit insurance support scheme
Trade credit insurer Atradius has welcomed the launch of the temporary, government-backed reinsurance scheme to help businesses recover from the...
Read MoreFCA provides update on business interruption test case
The Financial Conduct Authority (FCA) has published a short consultation on draft guidance asking all insurers to check their policy...
Read MoreAXA UK expands property partnership with Verisk
AXA UK is broadening its use of live video to settle commercial property claims, following the renewal of the insurer's...
Read MoreCovid-19: collaboration between insurer and claimant reps continues
Collaboration between insurer and claimant representatives amid the coronavirus (Covid-19) pandemic remains ongoing, with the Association of British Insurers (ABI),...
Read MoreThe coronavirus creates risk for idle vessels, Allianz warns
Restrictions on supply chains and international travel due to the Covid-19 outbreak have serious implications for the maritime industry, Allianz...
Read MoreABI: Significant state support needed for more affordable BI coverage
Association of British Insurers (ABI) director general Huw Evans has acknowledged that "significant levels of state support" will be required...
Read MoreInsurethebox: 1,060 accidents prevented through driver education
Insurethebox has prevented more than 1,000 road accidents through its regular communications with insured drivers, according to newly released data....
Read MoreAXA Partners launches digital portal for home emergency claims
AXA Partners has launched a new online customer journey to manage home emergency claims. Home Manager was developed in response...
Read MoreARAG: Drivers should take care as lockdown lifts
The rapid return of cars to UK roads that are already busy with cyclists and pedestrians could create a number...
Read MoreInsurtech investment falls amid Covid-19 pandemic
Insurtech funding fell more than 50% during Q1 2020, as the Covid-19 pandemic continues to exert significant downward economic pressure...
Read MoreHospitality group targets insurers over Covid-19 claims
Another action group has formed to take on insurers that have rejected Covid-19 claims on business interruption policies—this time hospitality...
Read MoreCPP Group UK to handle key replacement claims for RAC
Insurtech specialist CPP Group UK will provide the RAC with a bespoke claims handling service under a new partnership with...
Read MoreCovid-19 fund aims to raise £100 million for charity
Members of the UK insurance and long-term savings industries, including Aviva, Lloyd's and Zurich, have launched a new fund to...
Read MoreFCA seeks examples for Covid-19 claims test case
The Financial Conduct Authority (FCA) is inviting insurers and brokers aware of unresolved disputes over Covid-19 claims to participate in...
Read MoreCovid-19: Dentist group instructs law firm to investigate claims rejections
The British Dental Association (BDA) has appointed a legal adviser to look into why insurers are not paying insurance claims...
Read MoreLloyd’s counts cost of Covid-19 claims
Lloyd's of London expects to pay out between $3 billion and $4.3 billion (£2.46 billion and £3.52 billion) to cover...
Read MoreABI backs temporary trade credit reinsurance plan
The Association of British Insurers (ABI) has backed the UK government's plan to develop a temporary reinsurance scheme to help...
Read MoreAviva launches reporting tool to combat Covid-19 scams
Aviva has launched an online scam reporting service in a bid to protect potential victims of fraudsters attempting to take...
Read MoreRSA receives 25,000 Covid-19 claims
RSA has received 25,000 Covid-19 claims since the outbreak began, but its exposure to the pandemic has been limited by...
Read MoreAnother whiplash delay
The pandemic is likely to fuel even more consolidation in the claimant legal market than the whiplash reforms were going...
Read MoreScottish Child Abuse Inquiry: paying the price of child migration
For decades, Scottish care organisations sent thousands of children in their care to other countries to begin new lives. The...
Read MoreBought By Many secures £78.4 million in growth equity investment
Bought By Many, the London-based pet insurance provider, has secured £78.4 million in growth equity investment from US firm FTV...
Read MoreFighting motor fraud with AI
Can an AI determine which potentially fraudulent motor insurance claims are worth contesting? Yes, says Clyde & Co’s Damian Rourke...
Read MoreHow will Covid-19 lockdown affect future claims handling?
Mark Pierce, operations director at Criterion, the high-net-worth claim specialist, explains why the insurance industry will return to physical visit...
Read MoreFCA seeks court ruling over business interruption cover and Covid-19
The Financial Conduct Authority (FCA) plans to seek a court declaration to resolve contractual uncertainty in business interruption insurance cover....
Read MoreAnimal Friends partners with Aviva for pet insurance
Pet insurance specialist Animal Friends Insurance has announced a new partnership with Aviva, following a 12-month tender process. Animal Friends...
Read MoreAXA Insurance supports safe driving through Brightmile app
AXA Insurance is offering the Brightmile app to its fleet customers as a way of supporting safe driving during the...
Read MoreCII appoints first independent chair
Dr Helen Phillips has been appointed as the first independent chair of the board of the Chartered Insurance Institute (CII)....
Read MoreAon plans pay cuts for 70% of staff
Aon has unveiled plans for 70% of its staff to take temporary pay cuts in response to the economic toll...
Read MoreCovid-19: ACSO and ABI strike agreement on examinations
Insurers, law firms and key suppliers agreed a statement of intent designed to maintain the personal injury claims process through...
Read MoreCover Genius on supporting customers during the crisis
Graeme Dean, head of insurance for Europe, the Middle East and Africa at insurance distribution platform Cover Genius, on supporting...
Read MoreMDU calls for national debate on protecting docs from Covid-19 claims
The Medical Defence Union (MDU) has called for a debate on whether doctors should be shielded from medical negligence claims...
Read MoreCoronavirus pandemic forces whiplash reforms delay
The UK government has delayed implementation of the whiplash reform programme until April 2021 due to the ongoing coronavirus (Covid-19)...
Read MoreCobalt launches rapid parts sourcing solution to support key workers
Cobalt, the motor claims brand of Coplus, has launched a rapid response parts sourcing solution to help repairers get key...
Read More‘Pre-Covid-19’ price index shows uncertainty in car insurance costs, say Confused.com and Willis Towers Watson
The latest Confused.com and Willis Towers Watson Car Insurance Price Index shows that comprehensive car insurance premiums fell 1% (£6)...
Read MoreCovid-19: Jeremy Trott on insurance response to crisis
The weeks following the UK lockdown on 23 March as a result of the spread of Covid-19 have seen traditional...
Read MoreCovid-19: FCA urges insurers to meet claims
The Financial Conduct Authority (FCA) has urged insurers to pay out for business interruption claims arising from Covid-19 when they...
Read MoreDavies Group promotes Keoghs partner to chief risk officer
Keoghs partner and head of risk and compliance James Heath will become chief risk officer of Davies Group on 1...
Read More‘One step ahead’: Wimbledon organiser set for pandemic payout
Wimbledon tennis tournament organiser the All England Lawn Tennis Association "has shown it is one step ahead of most businesses"...
Read MoreOsbornes Law strengthens medical negligence practice
Osbornes Law has appointed Jodi Newton to its medical negligence team. Newton has joined the firm as an associate solicitor...
Read MoreCovid-19 and effect: audience habits change but claims still incoming
Andy Cullwick, head of marketing at First4Lawyers, examines the effect that the Covid-19 pandemic is having on UK media trends...
Read MoreA global lockdown: what this means for the motor repair industry and the claims implications for UK motor insurers
As countries around the globe pull the lockdown lever in response to the spread of Covid-19, Tom Helmof Willis Towers...
Read MoreAgeas UK CEO to step down in June
Andy Watson is stepping down as chief executive officer of Ageas UK after 10 years in the role. Watson will...
Read MoreConsumer Intelligence: UK motor premiums continue to rise amid pandemic
Motor premiums are continuing to rise despite the onset of the coronavirus (Covid-19) pandemic, with prices increasing 2.8% in the...
Read MoreCovid-19 protocol to protect access to justice receives significant support
More than 155 organisations from the legal and insurance sectors have signed up to a protocol designed to protect access...
Read MoreAPIL and FOIL agree on practices during pandemic
The Association of Personal Injury Lawyers (APIL) and Forum of Insurance Lawyers (FOIL) have agreed on a set of standard...
Read MoreCoronavirus: New solutions needed for pandemics
Association of British Insurers (ABI) director general Huw Evans has called for new solutions to help deal with the current...
Read MoreTransparency of legal services comparison platform could be good for claims
Will compelling firms to appear on a comparison platform work for the claims sector? Andy Cullwick, head of marketing at...
Read MoreCII backs FCA guidance for senior managers
The Financial Conduct Authority has clarified how managers working within financial services should identify who is able to work from...
Read MoreConsumer Intelligence: Insurers proving to be poor communicators
New research from Consumer Intelligence has revealed that people are more likely to have heard from fast food companies and...
Read MoreSedgwick saves £35m for clients through fraud strategy
Sedgwick has provided an update on how much it was able to save clients in 2019 thanks to its claims...
Read MoreBIBA 2021 date confirmed amid coronavirus pandemic
The British Insurance Brokers’ Association (BIBA) has confirmed that its next conference and exhibition in 2021 will be held in...
Read MoreCoronavirus update: #BCAwards 2020 postponement and entry deadline extension
In light of the developing situation in the UK regarding the coronavirus (Covid-19) pandemic, Barker Brooks Communications, organiser of the...
Read MoreCorinium Insurance chooses Verisk for income protection
Personal lines insurer Corinium Insurance has selected Verisk’s Income Protection Black Box to support its Pre-X Protection, a product that...
Read MoreLIIBA appoints Richard Dudley as chair of board
The board of the London & International Insurance Brokers’ Association (LIIBA) has appointed Richard Dudley, chief executive officer of Aon’s...
Read MoreCoronavirus pandemic impact prompts further ABI guidance
The Association of British Insurers (ABI) has provided further guidance on the provision of business insurance during the coronavirus pandemic...
Read MoreFCA issues coronavirus pandemic guidance to insurers
The Financial Conduct Authority (FCA) has issued guidance for general insurers during the coronavirus (Covid-19) pandemic, with advice outlined for...
Read MoreNPAI pledges to support pharmacies during coronavirus pandemic
Specialist insurer NPA Insurance (NPAI) has vowed to keep essential pharmacies open during the coronavirus (Covid-19) pandemic. NPAI is a...
Read MoreWhiplash portal delay less of a surprise than ADR decision
A delay to the introduction of the whiplash portal was inevitable. But, says Qamar Anwar, managing director of First4Lawyers, dropping...
Read MoreABI issues statement on business insurance and the coronavirus
The Association of British Insurers (ABI) has sought to clarify the situation with business insurance and the coronavirus pandemic, following...
Read MoreExamWorks UK acquires medicolegal reporting organisation
ExamWorks UK, the owner of Premex Services and Kindertons Accident Management, has added a MedCo tier 2 medicolegal reporting organisation...
Read MoreInstanda secures funding for next stage of growth
Cloud-based digital insurance platform Instanda has raised $19.5 million (£15.52 million) in funding to support its international expansion in the...
Read MoreCommunity service for man caught on CCTV injuring himself
A man has been sentenced to community service after CCTV caught him purposely banging his knee five times on a...
Read MoreAgeas sets up supply of green car parts
Ageas has combined its salvage operation with its green car parts supply, significantly increasing its capacity for green repairs. The...
Read MoreDavies Group completes Keoghs acquisition
Davies Group has completed its acquisition of defendant law firm Keoghs, after receiving regulatory approval from the Solicitors Regulation Authority. The acquisition...
Read MoreAon and Willis Towers Watson to combine
The combination of Aon and Willis Towers Watson is back on, with the all-stock transaction set to create a giant...
Read MoreAviva and Santander renew home and life partnership
Aviva has renewed its partnership with Santander to provide home and life insurance to customers based in the UK. First...
Read MoreFenchurch Law announces 2020 broker events
Fenchurch Law has announced its next series of broker-focused regional events aimed at providing the latest insights on current insurance...
Read MoreCMS strengthens commercial capabilities
Collision Management Systems (CMS) has strengthened its commercial capabilities with the appointments of two new business development managers and a...
Read MoreDigital Risks raises funding from Compare the Market owner
Digital Risks, the insurtech providing insurance solutions to small- and medium-sized entities (SMEs), has closed its series A funding round....
Read MoreAssociation Monitor: LIIBA, CII, MGAA and ABI
A monthly round-up of updates from the major insurance industry trade associations and professional institutions. To feature in the Association...
Read MoreSSP launches data insight tool for insurers and brokers
Insurance software company SSP has launched a new data tool to help insurers gain better insights into their own performance....
Read MoreMoJ delays introduction of whiplash claims portal
The Ministry of Justice's (MoJ) decision to delay the launch of the new whiplash claims portal until 1 August has...
Read MoreAI insurtech Tractable closes funding round
London-based Tractable, the insurtech developing AI for accident and disaster recovery, has received $25 million (£19.41 million) in funding. Georgian...
Read MoreKennedys IQ launches to develop claims innovations for insurers
Kennedys has spent the past 10 years developing innovations and technology to make the claims process smarter, faster and more...
Read MoreRussell Scanlan and Fenchurch Law offer legal services to policyholders
Nottingham-based insurance broker Russell Scanlan has teamed up with Fenchurch Law to offer policyholders added protection against having an insurance...
Read MoreDAC Beachcroft appoints catastrophic injury specialist
DAC Beachcroft has appointed catastrophic injury claims specialist Kate Oldroyd as a partner in its national claims solutions group. She...
Read MoreClinical negligence sector must prioritise patients and medical professionals
The aims of improving patient safety and reducing clinical negligence claims drove discussion at the Clinical Negligence Debate yesterday, with...
Read MoreSupreme Court denies MiB private land ruling appeal
The UK Supreme Court has rejected the Motor Insurers’ Bureau’s (MiB) appeal against a landmark ruling to support road accident...
Read MoreDame Inga Beale joins Crawford & Company board
Dame Inga Beale has joined the board of Crawford & Company as an independent director. Beale is the former chief...
Read MoreMGAA managing director Peter Staddon to retire
Managing General Agents’ Association (MGAA) managing director Peter Staddon is retiring at the end of June. The MGAA confirmed yesterday...
Read MoreMcLarens appoints new head of UK casualty and TPA ops
Global loss adjuster McLarens has recruited Kim Alcock to lead its UK casualty and third-party administration (TPA) operations. Alcock (pictured)...
Read MoreReady? MoJ sticks to 6 April for whiplash claims portal
With the 6 April launch date rapidly approaching, is the MoJ ready to launch the whiplash claims portal? Andrew Kay,...
Read MoreDAC Beachcroft launches digital animation solution to demystify the claims process
Law firm DAC Beachcroft has launched two new products, developed in its claims research and development hub, to guide and...
Read MoreCoplus backs Cobalt with SX3 audits for potential customers
Coplus has engaged independent consultancy company SX3 to provide a customer audit process for potential customers considering its new first-...
Read MoreSedgwick integrates Quest Automotive from Concirrus
Sedgwick has integrated the proactive risk management tool from data analytics firm Concirrus into its fleet claims offering. Quest Automotive...
Read MoreAllianz celebrates fraud saving success for 2019
Allianz Insurance is celebrating another record year for fraud success in 2019, with a total saving of £65.2 million. This...
Read MorePersonal Injury Awards taking place on 26 November 2020
The next Personal Injury Awards will take place on 26 November 2020. Personal injury's premier celebration is returning to the...
Read MoreAXA UK deploys machine learning for motor claims
AXA UK claim handlers are piloting a machine-learning tool that will support them in making quicker and more accurate decisions...
Read MoreSimpson Millar names new head of clinical negligence
Simpson Millar has promoted Geoffrey Simpson-Scott to head of clinical negligence in a move that sees the firm further bolster...
Read MoreWBD chooses Virtualfiles to support claims handling
Law firm Womble Bond Dickinson (WBD) has partnered with claims and risk management solutions provider Virtualfiles to support its claims...
Read MoreMan sentenced after CCTV exposes fake ‘slip and trip’ claims
A man has been sentenced after CCTV footage exposed his attempts to make two fraudulent ‘slip and trip’ claims at...
Read MoreSociety of Claims Professionals adds new members to advisory board
Former Motor Insurers' Bureau (MIB) chief executive Ashton West OBE and William Quibell have joined the advisory board of the...
Read MoreKennedys develops insurer dashboard for MoJ Claims Portal
Kennedys has launched Portal Manager, an easy-to-use dashboard that generates real-time information on the number of claims an insurer has...
Read MoreDAC Beachcroft expands claims solutions with new partner hire
DAC Beachcroft has further bolstered its claims solutions business with the appointment of partner and costs expert Adam Burrell to...
Read MoreDirect Line for Business expands tradesperson insurance
Direct Line for Business has launched expanded coverage options for its tradesperson insurance and unveiled an enhanced sales journey allowing...
Read MoreCoplus agrees two new underwriting arrangements
Norwich-based insurance distribution and claims provider Coplus has secured two new underwriting arrangements. Allianz Legal Protection will supply Coplus's full...
Read MoreCriterion appoints head of specialty services
High net-worth claims specialist Criterion has appointed Helena Evans as head of specialty services. In this newly created role, Evans...
Read MoreGraeme Trudgill of BIBA joins ELTO board
British Insurance Brokers’ Association (BIBA) executive director Graeme Trudgill has joined the board of the Employers’ Liability Tracing Office (ELTO)....
Read MoreMcLarens expands London natural resources team
McLarens has strengthened its London natural resources team with the appointment of two senior adjusters. Miles Wakefield has joined as...
Read MoreCopart UK launches damage notification app for insurers
Online vehicle remarketing company Copart UK has launched a new mobile app designed to improve the speed of total loss...
Read MorePool Re Solutions appoints head of risk management
Chris Medhurst-Cocksworth has joined Pool Re Solutions as head of risk management. He will lead risk management services offered by...
Read MoreDavies Group acquires defendant law firm Keoghs
Davies Group has acquired defendant law firm Keoghs, in a deal that will create an insurance business with a workforce...
Read MoreCFC acquires insurtech ThreatInformer
CFC has acquired a London-based insurtech whose data enrichment technology helps insurers better understand their customers’ exposures. ThreatInformer uses big...
Read MoreMIB opens registration for whiplash claims portal
The Motor Insurers’ Bureau (MIB) has opened the whiplash claims portal for registration. Called Official Injury Claim, claimant representative and...
Read MoreMSL appoints head of claims operations
Cheadle-based motor claims management specialist MSL has appointed Alan Brown as head of claims operations. Brown previously worked at AIG...
Read MoreNHS clinical negligence legal bill ‘reaches £4.3 billion’
The legal bill for outstanding clinical negligence claims for the NHS in England stands at £4.3 billion, according to a...
Read MoreCRIF launches fraud detection tool for pet insurers
CRIF Decision Solutions has launched Sherlock Detection, an automated fraud detection tool that rapidly assesses claims to help pet insurers...
Read MoreAllianz Insurance appoints claims operations managers
Allianz Insurance has made two new appointments in its claims supply and experts team. Nathan McLay has been appointed to...
Read MoreIFED update: Sentences for two fraudsters
Sentences have been handed down to a man who impersonated his partner to make a £1 million fake death claim...
Read MoreBusiness director arrives to oversee Cobalt
Coplus has brought in former GT Motive UK business director Richard Taylor to oversee Cobalt. He will oversee the motor...
Read MoreAmanda Blanc joins board of RightIndem
Amanda Blanc has joined the board of insurtech RightIndem as non-executive chair. The appointment is one of several Blanc has...
Read MoreAllianz strengthens motor trade business management
Allianz Insurance has made three new management appointments across its motor trade business. Simon Barker has been appointed to the...
Read MoreHoncho surpasses second-round crowdfunding target
Durham-based insurtech Honcho has surpassed the £700,000 target for its second equity crowdfunding campaign. Investors from across the UK and...
Read MoreUK P&I Club appoints new senior claims executive
Shipping specialist the UK P&I Club has appointed Tom Starr as a senior claims executive. Starr will be based in...
Read MoreBeazley and RenaissanceRe partner on cyber cat cover
RenaissanceRe has backed a deal that provides Beazley with additional catastrophe cover for cyber events. The majority of the security...
Read MoreMarsh appoints head of cyber for international business
Marsh has appointed Sarah Stephens as head of cyber for international business. Taking on the role within Marsh JLT Specialty...
Read MoreMcLarens strengthens construction and engineering team
McLarens has boosted its loss adjusting expertise in construction and engineering with the appointment of a team of specialists from...
Read MoreFenchurch Law recruits product liability specialist
Fenchurch Law has appointed Aaron Le Marquer as a partner, expanding its insurance coverage dispute capabilities and international expertise. Le...
Read MoreCFC launches new cyber excess policy
Specialist insurer CFC has released a new solution that gives small- and medium-sized businesses access to up to £10 million...
Read MoreAustralian bushfires continue to burn as claims spike
The bushfires currently raging across New South Wales, Queensland, South Australia and Victoria are estimated to have cost A$431 million...
Read MoreNational Accident Helpline launches marketing campaign
National Accident Helpline has unveiled a new creative campaign for 2020 highlighting the claims company’s work on helping people across...
Read MoreHCML appoints three clinicians as case managers
HCML has bolstered its team of specialist case managers with three clinicians who are experts in managing life-changing catastrophic injuries....
Read MoreVet-AI and FirstVet strengthen insurtech in pet insurance
Two new partnerships have been struck among insurtech firms innovating in the pet insurance space. Startup Vet-AI, which gives pet...
Read MoreGeneral election: More questions than answers for insurance claims
Qamar Anwar of First4Lawyers considers what last week's general election result might mean for the insurance claims landscape For better...
Read MoreEndsleigh launches digital insurance solution for students
Endsleigh Insurance has launched its digital student gadget and possessions proposition with technology company Acturis. Acturis completed the required student...
Read MorePlexus Law appoints new partner in Edinburgh
Plexus Law has appointed Calum Mathieson as a partner in Edinburgh. Mathieson, who has more than 25 years of experience...
Read MoreAllianz Insurance reports on unusual claims for 2019
Allianz Insurance has revealed some of the most unusual claims it has received so far this year. Some of the...
Read MoreMarsh appoints John Walsh as lead for corporates in Leeds
Marsh has appointed John Walsh as head of its Leeds office, giving the former UK and Ireland claims leader responsibility...
Read MoreAviva tailors insurance product for renewable energy
Aviva has launched a new integrated insurance package aimed at large companies in the renewable energy market. Aviva Renewable Energy...
Read MoreAmanda Blanc joins Trov as senior adviser
Former Zurich executive Amanda Blanc has joined the advisory board of insurtech Trov. Blanc, who stepped down from her role...
Read MoreClyde & Co adds Inga Beale and Stephen Chipman to board
Former Lloyd's of London and Grant Thornton US chief executive officers Dame Inga Beale and Stephen Chipman will join the...
Read MoreFirstVet and LV= GI provide free on-demand video consults to pet policyholders
FirstVet and LV= General Insurance (LV= GI) have teamed up to offer pet insurance customers access to free on-demand video...
Read MoreIFB names Karl Helgesen as new chair
Karl Helgesen, chief claims officer for the UK and international at RSA, has been appointed as the new chair of...
Read MoreTom Maloney joins AmTrust International in senior claims role
AmTrust International has appointed Tom Maloney to a senior claims role. Joining the UK and International arm of New York-based...
Read MorePIB Group acquires credit insurer and health and safety consultancy
PIB Group has made two further acquisitions with the addition of a credit insurer and a health and safety consultancy...
Read MoreWrisk partners with BMW Group Financial Services
London-based insurtech firm Wrisk has teamed up with BMW Group Financial Services to offer three months of free car insurance...
Read MoreNFU Mutual appoints Paul Branch as head of claims
Rural insurer NFU Mutual has appointed Paul Branch as head of claims. Branch joined NFU Mutual five years ago and...
Read MoreLV= and IFED stop attempted crash-for-cash scam
A gang of crash-for-cash fraudsters who couldn't get their story straight when questioned by LV= and police have been sentenced....
Read MoreTrov and Lloyds Banking Group launch renters insurance product
Trov has launched its first white-label insurance product under its partnership with Lloyds Banking Group. The end-to-end digital renters insurance...
Read MorePluto launches mobile app for travel customers
Zurich-backed insurtech firm Pluto has launched a mobile app promising easy access to travel insurance policies, fast claims and human...
Read MoreCycling collision claimant found fundamentally dishonest
A personal injury claimant who stated he had ‘stopped all running’ and was only doing ‘a bit of cycling’ has...
Read MoreAXA UK makes two delegated authority appointments
AXA UK has made two external appointments into key roles within its delegated authorities team. Gary Head (pictured, left) has...
Read MoreEx-Quindell shareholders to take Watchstone to court
Former shareholders of Quindell have joined together to claim damages from Watchstone Group. Watchstone (formerly Quindell) has been served a...
Read MorePersonal Injury Awards 2019 winners revealed
A host of individuals, law firms and providers were recognised as the sector's best at the Personal Injury Awards last...
Read MoreCover Genius appoints strategic partnerships director for retail in EMEA
Cover Genius has appointed Nelson Castellanos as its strategic partnerships director for retail in Europe, the Middle East and Africa....
Read MoreIotatech appoints insurance expert to strategic advisory council
Insurtech company Iotatech has appointed insurance expert Mark Cliff to its strategic advisory council. Cliff will take up his new...
Read MoreGlobalData: Young drivers should shop around
Young drivers have been urged to spend more time shopping around for the best motor insurance policy, after GlobalData found...
Read MoreWayne Manning joins Sedgwick international division
Claims and risk management firm Sedgwick has appointed Wayne Manning as head of client services for its international division. Manning,...
Read MorePersonal injury law firms shouldn’t sell themselves short
Andy Cullwick of First4Lawyers outlines a five-step action plan for client acquisition and retention in personal injury Last month, my...
Read MoreFOIL elects new president for 2020
Anthony Baker, partner at Plexus Law, has been elected as the new president of the Forum of Insurance Lawyers (FOIL)....
Read MoreTHB chooses AXA to underwrite Fleet UK
THB, the largest fleet wholesale broker in the Lloyd’s market, has chosen AXA Insurance to underwrite its Fleet UK product,...
Read MoreHorwich Farrelly and Jet2holidays secure ‘landmark’ holiday sickness ruling
Horwich Farrelly and Jet2Holidays have secured a Court of Appeal ruling that the law firm said will make it easier...
Read MorePlum takes control of claims with single dedicated service
Home insurance managing general agent (MGA) Plum Underwriting has consolidated its outsourced claims operations into a single streamlined service. Plum...
Read MoreDirect Line Group partners with car subscription service Drover
Direct Line Group has partnered with car subscription service Drover to insure its consumer vehicle base. Under the partnership, NIG’s...
Read MoreAllianz Insurance targets mid-corporates with new cyber offering
Allianz Insurance has released a new cyber proposition that provides mid-corporate businesses with comprehensive cover and access to prevention support...
Read MoreRAC takes a stake in Wrisk
The RAC has become a strategic investor in London-based insurtech company Wrisk following the pair's partnership on the development of...
Read MoreFloods could cost at least £80 million in losses—PwC
The recent floods affecting parts of Northern England could see insurers pay out between £80 million and £120 million to...
Read MorePool Re launches risk management unit
Government-backed terrorism reinsurer Pool Re has launched a specialist unit dedicated to sharing risk awareness, modelling and management information and...
Read MoreDavies extends international drive to Ireland
Davies is continuing its 2019 acquisition spree with the purchase of Dublin-based loss adjuster Thornton Group. Thornton is a multi-line...
Read MoreRoad Runner launches new online platform for brokers
Motor trade insurer Road Runner has launched a new online platform for its broking partners. The portal is designed to...
Read MoreRadius Payment Solutions acquires The Burley Group
Radius Payment Solutions, a global solutions provider to the small and medium fleet sector, has acquired commercial insurance broker The...
Read MoreBought By Many partner FirstVet receives €18.5 million in investment
Swedish startup FirstVet, which launched in the UK earlier this year and partnered with Bought By Many, has closed an...
Read MoreCover Genius raises funding for further expansion
Cover Genius, the insurance distribution platform provider, is eyeing further growth across the UK, US and into Asia following a...
Read MoreBIBA receives over 700,000 enquiries from older motorists
More than 700,000 enquiries for motor and travel insurance from older people have been made to the British Insurance Brokers’...
Read MoreCost of motor repair rises this year
The overall cost of motor repair rose 4% in the first half of 2019, with fixes for all makes and...
Read MoreHSBC UK offers ‘switchable’ subscription-based insurance
HSBC UK has launched a new flexible insurance product that offers seven switchable covers in one subscription. With Select and...
Read MoreMarsh appoints head of Manchester office
Marsh has appointed Mark Mansfield as head of the Manchester office, giving him responsibility for corporate clients in the region....
Read MoreSmithers Purslow acquires Byrom Clark Roberts
East Midlands consulting engineering and surveying firm Smithers Purslow has acquired its northern and Wales-based counterpart Byrom Clark Roberts. Smithers...
Read MoreDiamond to lead group claims function at Beazley
Beazley has promoted Beth Diamond to group head of claims in the US. Diamond, who is currently head of third-party...
Read MoreAA adds Aviva to broker panel for motor
The AA has added Aviva, the UK’s largest insurer, to its broker panel for motor insurance. Aviva is the first...
Read MoreMeet the finalists of the Personal Injury Awards 2019
Dozens of leading lights from the personal injury sector in the UK have been named as finalists of the Personal...
Read MoreSedgwick appoints new managing directors in UK
Claims and risk management firm Sedgwick has appointed Stephen Kerr and Steve Whetter as managing directors for its UK operations....
Read MoreInsurtech investment surpasses 2018 total, finds Willis Towers Watson
Investment in the insurtech sector this year has already surpassed 2018, according to Willis Towers Watson. Figures from Willis Towers...
Read MoreHCML develops new digital treatment platform
HCML has released a new online platform for patients and stakeholders to digitally manage physiotherapy treatment from referral to discharge....
Read MoreAIG to launch HNW syndicate at Lloyd’s
AIG is planning to launch a new syndicate at Lloyd’s serving the specialist US high-net-worth market. Talbot Underwriting, the managing...
Read MoreDUAL Asset partners with Aviva
DUAL Asset has struck a deal with Aviva that will see the insurer's legal indemnity insurance products sold through several...
Read MoreLV= General Insurance renews Verisk partnership
LV= General Insurance (GI) has renewed its use of Verisk's Xactimate and XactAnalysis to support property claims for a further...
Read MoreBeazley launches suite of cyber risk management services
Specialist insurer Beazley has launched a suite of cyber risk management services for international policyholders. The full suite is designed...
Read MoreCampings.com and Setoo offer rainy day protection for campers
Campings.com, a Europe-wide campsite bookings company, has partnered with insurance and protection-as-a-service company Setoo to provide a weather insurance product...
Read MoreKennedys partners with UCL to develop emerging risk tool
Law firm Kennedys is partnering with University College London (UCL) to develop an emerging risk analytical tool for insurers, after...
Read MoreFraudulent claims earn CMC employee prison sentence
A man who attempted to make a series of fraudulent claims on policies he’d been able to secure by lying...
Read MoreAllianz Insurance names new claims operations manager
Allianz Insurance has appointed Hollie O’Neill as its claims operations manager in Birmingham. In her new position, O’Neill will lead...
Read MoreCII launches Society of Underwriting Professionals
The Chartered Insurance Institute (CII) has launched a new society for underwriting professionals. David Williams, managing director of underwriting at...
Read MoreNew senior appointments at First Central Group
First Central Group has made three new appointments to its leadership team as it looks to position its portfolio of...
Read MoreRowles of MPS to chair Clinical Negligence Debate 2020
Medical Protection Society (MPS) director Melanie Rowles will chair the Clinical Negligence Debate 2020. Rowles, who is director of delivery...
Read MoreBIBA 2020 theme confirmed as ‘A Year to Pioneer’
The theme of next year's British Insurance Brokers’ Association (BIBA) conference and exhibition has been confirmed. BIBA 2020, to be...
Read MoreAirmic highlights risks in complex business supply chains
Airmic has warned that businesses are struggling to manage exposures in modern supply chains. The risks were highlighted in a...
Read MoreMS Amlin confirms exit from aviation insurance market
MS Amlin ceased underwriting aviation insurance renewals or new business yesterday, confirming its exit from the market. The decision excludes...
Read MoreHigh Court jails insurance fraudster for contempt of court
A former government lawyer and Home Office border guard who used multiple identities in order to play the victim of...
Read MoreAXA Travel Health Calculator ‘improves’ consumer choice
AXA and CEGA have launched a new travel health tool to give consumers clearer choices about travel insurance. AXA’s Travel...
Read MorePI firms must attract and convert clients to survive and thrive
For firms to survive and thrive in the new world, they cannot afford to sit and wait for the business...
Read MoreThe AA partners with AX for accident aftercare programme
The AA has partnered with AX to deliver its accident customer mobility requirements with a new programme. AX will provide...
Read MoreVerisk develops e-alerts platform for IFIG
Verisk has developed a cloud-based e-alerts platform for the Insurance Fraud Investigators Group (IFIG). The new platform will enable more...
Read MoreMIB’s Paul Ryman-Tubb to join Weightmans
Weightmans has appointed Paul Ryman-Tubb to its insurance team. He is expected to join Weightmans as a partner in late...
Read MoreRSA launches 2019 broker leader programme
RSA Insurance Group has welcomed 12 new up-and-coming brokers into its 2019 leader programme. The training course is now in...
Read MoreMarkel International revamps wholesale and national claims leadership
Specialist insurer Markel International has announced a new leadership team for claims across its wholesale and national markets businesses. Chris...
Read MoreTime will tell on whiplash claims portal
Those who support claimants have been given no reason to believe that the new online portal for whiplash claims will...
Read MoreWillis Re appoints Donald Harrell to specialty COO role
Willis Re has appointed Donald Harrell as managing director and chief operating officer of its specialty reinsurance business. Harrell joins...
Read MoreSedgwick makes UK leadership changes
Sedgwick has rejigged its UK leadership team with an eye on growth in Europe. Stewart Steel, chief executive officer of...
Read MoreEurop Assistance releases AI for claims document analysis
Generali Group's Europ Assistance has added an artificial intelligence (AI) tool to its eClaims portal that will automate document analysis...
Read MoreMarkerstudy Group appoints head of group property
Sheree Dawton has joined Markerstudy Group as head of group property. The insurance services and claims handling group described Dawton's...
Read MoreHolmes revamps UK GI leadership at Aviva
Aviva global general insurance boss Colm Holmes has made several changes to the UK leadership team, with Rob Townend set...
Read MoreClyde & Co adds Andrew Yarwood to London marine team
Clyde & Co has appointed Andrew Yarwood as a partner in its London marine cargo group. Yarwood joins from Kennedys,...
Read MoreFirst4Lawyers: Firms need to improve out-of-hours contact
Personal injury law firms are failing to answer out-of-hours call or Facebook messages from clients, according to mystery shopping research...
Read MoreIFED cautions several insurance fraudsters
Several fraudsters have been targeted by the City of London Police’s Insurance Fraud Enforcement Department (IFED) over the summer for...
Read MoreNHS Resolution provides update on early notification
The notification scheme for brain injuries at birth has resulted in early admissions of liability being given to 24 families...
Read MoreMSL and Watkin Davies partner on accident management
Claims handling and legal expenses insurance specialist MSL has signed a new contract with South Wales-based insurance broker Watkin Davies...
Read MoreDavies Group eyes US expansion with acquisition
Davies Group has completed its first major US claims deal as it steps up its North American investment plans. Frontier...
Read MoreFenchurch Law adds Goodship to coverage dispute team
Insurance firm Fenchurch Law has appointed Rob Goodship as an associate in its coverage dispute team. Goodship (pictured) specialises in...
Read MoreInshur brings in former Uber executive to lead legal
Ride-sharing insurtech Inshur has appointed former Uber executive Simon Logan as vice president of commercial and legal. Logan was legal...
Read MoreAGL opens first Activate Accident Repair body shop
Activate Group Ltd (AGL) has opened its flagship Activate Accident Repair body shop in Birmingham, the first of five sites...
Read MoreBusiness leaders spend little time on cyber risks, find Marsh and Microsoft
A majority of board members and senior executives responsible for their organisation’s cyber risk management had less than a day...
Read MoreEviid joins Guidewire PartnerConnect
Evidential video technology provider eviid has joined the Guidewire PartnerConnect programme as a solution partner. Warrington-based eviid offers insurance companies...
Read MoreClaims Consortium Group acquires Stream Claims Services
Claims Consortium Group has acquired loss adjusting business Stream Claims Services for an undisclosed sum. Stream Claims Services will become...
Read MoreAXA Partners extends Ardonagh retail brand partnership
AXA Partners has extended its partnership with the retail division of The Ardonagh Group. Under the extended multi-year deal, AXA...
Read MoreJBA Risk Management launches first probabilistic global flood model
JBA Risk Management has launched a probabilistic global flood model that insurers and reinsurers can use to simulate river and...
Read MoreAspen appoints new CEO in UK
Aspen Insurance has appointed Clive Edwards as chief executive officer of its UK arm and managing agency. Edwards will take...
Read MoreUK commits £62 million to flood defence
The UK government has pledged more than £62 million to 13 projects aimed at helping develop existing flood defences across...
Read MoreClyde & Co expands casualty insurance group with partner hire
Clyde & Co has appointed Estelle Machell as a partner in its casualty insurance team. Machell joins from Keoghs and...
Read MoreQuestGates creates arboricultural liability hub
Specialist loss adjuster QuestGates has created a central hub for the management of tree root liability claims within its Northampton...
Read MoreAlgorithms: From claims automation to emerging risk
The explosion of data and the growth of algorithms are having an impact in claims, just as they are everywhere...
Read MoreAXA XL targets coverholders with promotion
AXA XL Insurance is investing in its relationships with coverholders, managing general agents and underwriting agencies with the promotion of...
Read MoreNew Dawn Risk launches segmented cyber solution for UK market
Insurance intermediary New Dawn Risk has launched a cyber product for the UK market. Delivered through an easy-to-use online platform...
Read MoreConsumer Intelligence reveals home insurance price increase
The average price for buildings and contents insurance has increased by 2.1% in the past year, according to Consumer Intelligence....
Read MoreTGG receives investment boost for telematics expansion
Private equity firm Three Hills Capital Partners (THCP) is acquiring a significant minority stake in telematics technology firm Trak Global...
Read MoreMarsh boosts cyber and digital asset capabilities
Marsh JLT Specialty has strengthened its hand in cyber, cryptocurrency and digital asset insurance with two new appointments. Adam Wickens...
Read MoreMLA earns Tier 1 MedCo status
Medical Legal Appointments (MLA) has moved up to Tier 1 on the MedCo portal. The medical report provider, which works...
Read MoreACSO lands six new members and aims for 50
The Association of Consumer Support Organisations (ACSO) has expanded its membership with the addition of several new members. St John's...
Read MoreCrawford & Company names Clive Nicholls successor
Crawford & Company has promoted Lisa Bartlett to the position of president for the UK and Ireland. Bartlett, currently chief...
Read MoreThornton Tomasetti hires former Aviva Insurance manager
Engineering and consultancy firm Thornton Tomasetti has appointed Tracey Cookson an associate director in its London office to help develop...
Read MoreCMCs must raise advertising standards, warns FCA
Claims management companies (CMCs) must raise the standard of their advertising, the Financial Conduct Authority (FCA) has warned. The FCA...
Read MoreMorrison and ARAG launch cover for special guardians
ARAG has developed a product with specialty insurance broker Morrison Insurance Solutions to offer legal advice and protection to foster...
Read MoreABI reveals 2018 fraud cases and figures
A preacher, a rock guitarist pensioner and an award-winning hotelier were among the insurance fraudsters exposed last year, the Association...
Read MoreCyber crime cost to soar, finds Juniper Research
The cost of data breaches will rise to more than $5 trillion in 2024, according to Juniper Research. The market...
Read MoreThingCo launches next gen telematics device
Insurtech firm ThingCo has launched a new solar powered, self-installed telematics device called Little Theo. Incorporating intelligent voice, a sim...
Read MoreWeightmans uncovers dishonesty of ‘injured’ hiker
Law firm Weightmans has secured a fundamental dishonesty ruling against a woman who went mountain hiking following her alleged injury....
Read MoreGlobalData: Young drivers pay more despite telematics
Telematics insurance was held by more than 35% of 17- to 25-year-olds in 2018, yet they can still pay more...
Read MoreWillis Towers Watson: Motor claims inflation rises
The average cost per motor claim rose to £4,791 last year, according to benchmarking analysis from Willis Towers Watson. Motor...
Read MoreKennedys appoints first global managing partner
Kennedys has appointed Sheffield-born and based Suzanne Liversidge as its first global managing partner. The new role has been created...
Read More1st Central partners with the RAC
The RAC's breakdown cover will be made available to 500,000 customers of car insurer 1st Central from 12 September. 1st...
Read MoreHome & Legacy launches online claims portal
High net worth insurance specialist Home & Legacy has launched a new online claims portal. Home & Legacy launched the...
Read MoreAllianz Insurance creates digital claims role
Allianz Insurance has appointed Shelley Hughes to the newly created role of digital claims propositions manager. Hughes will lead the...
Read MoreABI: Cyber payout rate high but uptake too low
The Association of British Insurers (ABI) has revealed that 99% of 207 claims made on ABI-member cyber insurance policies in...
Read MoreWrisk names new CEO
Wrisk has appointed a new chief executive officer as the pay-monthly contents insurance provider eyes the next stage in its...
Read MoreDAC Beachcroft recruits seven-strong team
DAC Beachcroft has recruited an insurance team from Norton Rose Fulbright in London. The seven-strong team of senior insurance lawyers...
Read MoreInjury-hit Premier League teams count the cost
The 20 English Premier League clubs suffered a total of 764 football injuries during the 2018/19 season—the most in the...
Read MoreTravel insurance startup Pluto partners with Blink
Zurich-backed travel insurance startup Pluto has teamed up with Blink to provide flight delay cover to its customers. Pluto targets...
Read MoreDWF automates fixed recoverable costs claims
Law firm DWF has developed an automated costs system using its EvoClaim software platform to process fixed recoverable costs claims....
Read MoreFormer AIG claims handler jailed for fraud
A former AIG employee has been jailed for stealing £390,478 from the insurer. James Beaver was sentenced to two years...
Read MoreNew sales director strengthens Claims Consortium Group
Claims Consortium Group has appointed Heather Lambert to the new role of sales director. Lambert joins the property specialist from...
Read MoreDiscount rate change a mixed bag of risks and returns
The recent change to the personal injury discount rate means claimants are still worse off, but just not as much...
Read MorePowered by Trov launches
Insurtech platform provider Trov is launching a portfolio of end-to-end digital, white-labelled insurance products designed for rapid roll-out by financial...
Read MoreBought By Many offers vet video consults to pet owners
Pet owners with insurance from Bought By Many can now access free video consultations with fully qualified vets. Bought By...
Read MoreWillis Towers Watson offers plan for drone disruption
Willis Towers Watson has launched a disruption action plan to deal with drone technology. The plan, Drone Disruption at Airports:...
Read MoreGallagher Bassett acquires Adjusting Associates
Gallagher Bassett is increasing its presence in the London market with the acquisition of Adjusting Associates. Established in 2002, Wales-based...
Read MoreMoneySuperMarket warns pet owners at risk of voiding car insurance
Price comparison website MoneySuperMarket has warned UK drivers they could be voiding their insurance by leaving pets unrestrained while driving....
Read MoreBLM secures fundamental dishonesty ruling
Law firm BLM has secured a finding of fundamental dishonesty against an opportunistic fraudster on behalf of AXA Insurance. The...
Read MoreAutoglass BodyRepair partners with Hastings Direct
Mobile repair specialist Autoglass BodyRepair has signed a new three-year contract with Hastings Direct, the digitally focused general insurance provider...
Read MoreSlater and Gordon UK returns to profitability
Slater and Gordon UK has returned to profitability following a period of stabilisation, restructuring and strategic investment. The business generated...
Read MoreGoCompare to cover excess up to £250 in the event of a claim
Price comparison site GoCompare will provide financial assistance to customers who claim on their car insurance. The new free excess...
Read MoreJardine Motors expands 16-year partnership with AX
UK dealership group Jardine Motors has expanded its long-term partnership with AX. AX already supports Jardine with accident management service...
Read MoreMotor insurance costs rise once again, finds ABI
Average motor insurance costs rose slightly in Q2 2019, signalling an end to the decreases enjoyed in the previous five...
Read MoreMcLarens bolsters UK and Ireland leadership with new appointment
Global loss adjuster McLarens has appointed Sandra McDonald as head of client services. In her newly created role, McDonald has...
Read MoreABI names Jon Dye as its new chair
Jon Dye has been named as the new chair of the Association of British Insurers (ABI). Dye, chief executive of...
Read MoreSedgwick strengthens international operations
Sedgwick has appointed key executives to support the ongoing success of its international growth strategy. Ian Muress, chief executive officer...
Read MoreLife insurance provider reviti joins Insurtech UK
Recently established life insurance provider reviti has joined Insurtech UK, the new alliance of startups and insurers. Reviti offers competitive...
Read MoreCFC appoints cyber claims director
Specialist insurance provider CFC has appointed Roger Francis as its cyber claims director. Francis, who was most recently head of...
Read MoreFraud solutions provider FRISS opens UK office
Fraud and risk solutions provider FRISS is opening its first office in the UK. FRISS, which provides artificial intelligence (AI)-based...
Read MoreMonzo teams up with AXA Partners
Customers of challenger bank Monzo who sign up to the Monzo Plus account will be able to add comprehensive travel...
Read MoreAGL appoints Tesco Underwriting director
Activate Group (AGL) has strengthened its leadership team with the appointment of Paul Pancham, strategic development director at Tesco Underwriting,...
Read MoreMSL teams up with Bike Devil
Motorcycle insurance provider Bike Devil has selected MSL to provide claims services to its customers. Bike Devil is well known...
Read MoreABI slams ‘misleading’ discount rate impact assessment
The Association of British Insurers (ABI) has slammed the UK government for how it went about setting the new personal...
Read Moregeo and Magenta Insurance named as finalists at Broker Innovation Awards
Smart energy company geo and property underwriting agency Magenta Insurance have been shortlisted for the Broker Innovation Awards. The partners...
Read MoreFrenkel Topping: New rate, new certainty
Mark Holt, managing director of personal injury settlement specialist Frenkel Topping and leading authority on the Ogden rate, reacts to...
Read MoreNHS claims steady but costs rise, reports NHS Resolution
Clinical negligence claims against the NHS are falling as a proportion of the number of treatment episodes, but concerns remain...
Read MoreClinical Negligence Debate 2020 confirmed
The Clinical Negligence Debate is returning to The Midland Hotel in Manchester next year. The day-long conference is taking place...
Read MoreAgeas appoints new chief risk officer for UK
Evan Waks will become Ageas UK’s chief risk officer in September. Waks is an experienced insurance professional with a career...
Read MoreMore reaction to discount rate change
Reaction to yesterday's change to the personal injury discount rate is continuing to pour in, with insurers, law firms, trade...
Read MoreDiscount rate of -0.25% comes into effect
Justice minister and lord chancellor David Gauke has set the personal injury discount rate at -0.25%. The new -0.25% rate...
Read MoreDavies Group completes second acquisition of 2019
Davies Group has acquired GBB and Banwells, adding to its specialist motor claims capability. The acquisition includes specialist forensic investigation...
Read MoreDAC Beachcroft develops AI tool for liability assessment
Law firm DAC Beachcroft has collaborated with insurtech startup Automated Insurance Solutions and motor repair and claims flow specialist Audatex...
Read MoreFirst4Lawyers: Consumers could embrace comparison websites for legal services
Comparison websites are a potential revenue stream—and legal services providers need to recognise that consumers want to access support on...
Read MoreMGA model increasingly attractive in London market
The UK’s managing general agent (MGA) segment looks set to become an ever more popular feature of the London market,...
Read MoreEQL launches AI physiotherapist
EQL has unveiled its debut product designed to act like a physiotherapist and provide a triage tool for multiple issues....
Read MoreBroker Innovation Awards finalists revealed
The shortlist for the Broker Innovation Awards 2019 has been released. Head over to the Broker Innovation Awards website to...
Read MorePlexus Law secures lateral hires from Kennedys
Plexus Law has secured the services of a team of 17 lawyers and 10 support staff from Kennedys. The hires...
Read MoreMarkerstudy secures crash-for-cash convictions
Markerstudy and its law firm, DWF, have secured convictions against a fraudulent claimant and the man who acted as a...
Read MoreBLM partners with LSE to create new AI insurance tool
Law firm BLM has launched a suite of online analytics, case management and communications tools for insurers and corporate clients....
Read MoreAmanda Blanc resigns from Zurich
Amanda Blanc is stepping down as chief executive officer for Europe, the Middle East and Africa at Zurich just nine...
Read MoreHarrison Associates earns third CARF accreditation
Harrison Associates has once again received accreditation from the Commission on Accreditation of Rehabilitation Facilities (CARF) for both case management...
Read MorePrice Forbes security practice launches
Independent wholesale broker Price Forbes has set up a new security risks practice. The new practice will help corporates prevent...
Read MoreRob Smale joins Claims Consortium Group board
Rob Smale has joined the board of property specialist Claims Consortium Group as a non-executive director. Smale, who was previously...
Read MoreHCML strengthens spinal and catastrophic injury team
Declan Egan has joined the spinal and catastrophic injury case management team at HCML. HCML has also strengthened the specialist...
Read MoreAX identifies new hide and crash scam
Motor fraudsters are using a new tactic to trap unsuspecting drivers in crash-for-cash scams, according to AX. The ‘hide and...
Read MoreWrisk and Allianz Automotive team up
New car owners will soon be able to drive their new acquisitions off the forecourts of more than 40 brands...
Read MoreLloyd’s underwriters eye up uninsurable risks
A group of Lloyd’s of London underwriters is aiming to speed up insurance and reinsurance product development for new and...
Read MoreDirector gets 12-year ban after agricultural insurance fraud
A company director who submitted fraudulent insurance claims for stolen agricultural equipment has been banned from acting as a company...
Read MoreNexus Group brings in van der Veer to manage MGAs
Nexus Group has appointed Marc van der Veer as chief executive officer of European ventures. He joins from The Ardonagh...
Read MoreEcclesiastical reports on risks in charity sector
Charities need to take a longer-term view of risk or face increasing threats to their prosperity and security, according to...
Read MoreSuspended prison sentences for crash-for-cash trio
Two siblings and their friend have received suspended prison sentences for their roles in a crash-for-cash scheme targeting a pregnant...
Read MorePotter Rees Dolan promotes four to partner
Serious injury firm Potter Rees Dolan has promoted four of its senior solicitors to partner. The promotions follow the Manchester-based...
Read MoreHiscox develops cyber exposure calculator
Hiscox has launched a cyber exposure calculator designed to help businesses estimate the potential financial impact they may face if...
Read MoreLemonade launches product for renters in Europe
Rapidly expanding insurtech Lemonade has launched in Europe. Lemonade, which supplies homeowners and renters’ insurance, chose Germany as its initial...
Read MoreNorth P&I Club appoints new deputy global claims directors
Marine insurer North P&I Club has appointed Mike Salthouse and Matt Moore as deputy global claims directors. Salthouse and Moore...
Read MoreRoyal London met 99% of claims last year
Royal London paid out 99% of all claims in 2018, with more than £506 million going to UK protection customers....
Read MoreInland flood defences save £1.1 billion, finds new research
The UK’s current network of river barriers and defences is preventing £1.1 billion a year of flood damage, according to...
Read MoreFormer Lego exec joins Zurich to elevate customer excellence
Zurich Insurance Group has appointed former Lego executive Conny Kalcher to the position of chief customer officer. She will lead...
Read MoreMotorway crash-for-cash fraudsters heading to prison
Three men who carried out a crash-for-cash plan on a motorway slip road in Coventry have been sentenced to at...
Read MoreCrawford & Company names UK chief client officer
Lisa Bartlett is the new UK chief client officer at Crawford & Company. In her new role, Bartlett will lead...
Read MoreDAC Beachcroft launches virtual crisis room
DAC Beachcroft has enhanced its breach response services with the launch of the DACB Situation Room, a secure, virtual crisis...
Read MoreCourt of Appeal affirms MiB car accident liability on private land
The Court of Appeal has confirmed a High Court decision to extend compensation rights to people injured in car accidents...
Read MoreBritish Claims Awards 2019 winners revealed
Sedgwick, Square Mile Broking and the in-house transportation claims team at FirstGroup were among the big winners at the British...
Read MorePlastic Surgeon leader joins BDMA executive committee
Plastic Surgeon head of insurance Chris Edwards has been appointed to the BDMA executive committee. The BDMA is the restoration...
Read MoreQuestGates strengthens international partnership
QuestGates managing director Chris Hall has been named as a non-executive director of vrs Adjusters. This appointment follows QuestGates being...
Read MoreSAS and Octo Telematics team up for insurance IoT
Octo Telematics is integrating the analytics suite of SAS to help its insurer customers more effectively price risk, manage claims...
Read MoreCrawford & Company hires global relationship leaders
Crawford & Company has appointed Caroline Pritchard and Tenesha Frazier-Levett as global relationship leaders within its client development team. Pritchard...
Read MoreIFED debriefs insurers on commercial property fraud
The City of London Police’s Insurance Fraud Enforcement Department (IFED) hosted the force’s first ever industry debrief event last month,...
Read MoreValue of general insurance claims fraud falling, finds Aviva
Aviva detected £80 million worth of fraudulent general insurance claims last year. The value of suspected or proven fraudulent general...
Read MoreABI: Motor theft claims soared in Q1 2019
Figures from the Association of British Insurers (ABI) show that the number of motor theft claims paid by insurers in...
Read MoreInsurtech UK welcomes new members
Aviva, the Chartered Insurance Institute and Broker Direct have joined new trade group Insurtech UK. They join the 50+ strong...
Read MoreZurich UK paid 99% of claims in 2018
The total value of all claims paid to Zurich UK general insurance customers last year reached more than £1.6 billion....
Read MoreBrokers and SMEs far apart on cyber risks, says Sedgwick
New research from Sedgwick has found a stark perception gap between small- and medium-sized entities (SMEs) and brokers when it...
Read MoreARAG relaunches motor product ready for Civil Liability Act
Legal expenses and emergency assistance provider ARAG has relaunched its flagship motor policy to accommodate the changes being introduced next...
Read MoreBIBA and Pool Re launch new guide to terrorism insurance
The British Insurance Brokers’ Association (BIBA) and Pool Re have launched a new comprehensive guide on terrorism insurance aimed at...
Read MoreNew dashcam app to revolutionise post-accident procedure
After-accident specialist, Auto Logistic Solutions (ALS), has launched a fully integrated dashcam app that not only protects drivers, but could...
Read MoreExpress Solicitors makes RTA promotions
Manchester-based personal injury law firm Express Solicitors has promoted partner Kimberley Kirkby to head of the road traffic accidents department...
Read MoreKennedys promotes several insurance lawyers
Law firm Kennedys has promoted Christopher Malla to head of its healthcare division, and elevated nine lawyers to its partnership...
Read MoreTime will tell on whiplash reform savings
It will be years before the true extent of savings from whiplash reform is revealed, writes Qamar Anwar of First4Lawyers...
Read MoreVideo streaming comes to Lorega claims service
Lorega has launched a live video streaming service for policyholders. The new service will enable Lorega to provide faster claims...
Read MoreAPIL names new leaders
The Association of Personal Injury Lawyers (APIL) has elected two sector experts to leadership roles and five to its executive...
Read MoreBIBA 2019: Claims are a journey, not just a promise
What brokers and their insurer partners are doing to innovate within claims was a headline topic at the annual British...
Read MoreSIR from Hiscox expands to cover business integrity risks
Hiscox has launched an enhanced version of its Security Incident Response (SIR) product, to provide additional protection for risks such...
Read MoreInsurercore and BIBA develop platform for brokers
The British Insurance Brokers' Association (BIBA) has partnered with insurtech company Insurercore to create a new searchable platform for members....
Read MoreACSO calls for investigation into progress of small claims portal
Matthew Maxwell Scott, executive director of the newly formed Association of Customer Support Organisations (ACSO), has urged MPs on the...
Read MoreCNA Hardy enhances cyber proposition
Commercial insurer CNA Hardy has upgraded its cyber offering with a new pre-breach service and additional coverages. Cyber policyholders now...
Read MoreLiberty Specialty Markets appoints new claims manager
Liberty Specialty Markets has appointed Gavin Coley to the role of energy, property and construction claims manager. Coley, based in...
Read MoreFundamental dishonesty findings reach 500
A claim arising from a low speed impact road traffic accident in Bexhill-on-Sea has become insurance law firm Horwich Farrelly’s...
Read MoreIGI launches protection for ‘expensive’ IP disputes
Commercial insurer and reinsurer International General Insurance (IGI) has launched a new intellectual property (IP) product. The new class of...
Read MoreUK rental market insurer Urban Jungle secures seed funding
Insurance startup Urban Jungle, the developer of an insurance proposition for the UK rental market, has raised £2.5 million in...
Read MoreDAC Beachcroft promotes 13 insurance lawyers
Thirteen insurance lawyers are among the latest promotions at DAC Beachcroft. Lawyers from its insurance practice across the UK and...
Read MoreNew Ecclesiastical tool to ease broker risk discussion with educators
Ecclesiastical Insurance has launched a new risk-profiling tool for its education clients. The risk tracker report, which was developed in...
Read MoreMcLarens hires David Pigot for new London market role
McLarens has created a new role focusing on developing expanded solutions for the London market and driving growth in its...
Read MoreRSA revamps UK and Ireland management team
RSA has made several changes its UK and Ireland management team. The insurer has appointed Kay Martin as its new...
Read MoreAdrian Flux sticks with Coplus for motor claims
Independent specialist and classic car insurance broker Adrian Flux has reappointed Coplus as its motor claims partner for a further...
Read MoreAllianz to close Woking and Luton offices
Allianz has proposed closing its offices in Woking and Luton as part of a plan to compete more efficiently and...
Read MoreMeet the finalists of the British Claims Awards 2019
Dozens of leading lights from the claims sector in the UK have been named as finalists of the British Claims...
Read More125 AXA UK claims jobs at risk following operational changes
AXA UK has put 125 jobs across six sites at risk of redundancy after further changes to its claims operations....
Read MoreAzur chooses ARAG for wealthy client household product
Managing digital agent Azur Underwriting has selected ARAG to provide legal protection and home emergency assistance for its new Smart...
Read MoreKeoghs and LV= prosecute fraudsters targeting elderly drivers
Keoghs and LV= have successfully prosecuted the fraudsters behind a crash-for-cash scam that targeted elderly drivers as old as 102....
Read MoreAugmented analytics: The Human-AI hybrid
Augmented analytics augments human intelligence with AI to produce something all the more immediate and powerful, explains Karim Derrick of...
Read MoreProtection of pets climbs to all-time high
More pets are insured in the UK than ever before, the Association of British Insurers (ABI) has revealed. Nearly 4.3...
Read MoreVolvo cars to share data on slippery road conditions and hazards
Volvo is rolling out technology across Europe that will allow its cars to talk to one another, as the automotive...
Read MoreNewly rebranded handl Group acquires Harrison Associates
The owner of Speed Medical and Corporé has acquired Harrison Associates, a catastrophic injury case management, rehabilitation and expert witness...
Read MoreAviva CEO shakes up leadership as Briggs departs
Aviva chief Maurice Tulloch has begun making good on his promise to return the insurer to the fundamentals of insurance...
Read MoreMoJ considers expanded whiplash role for MedCo
The Ministry of Justice (MoJ) is seeking views on an expanded role for MedCo as part of whiplash reform. The...
Read MoreVan Ameyde acquires UK marine consultancy
Claims management firm Van Ameyde has completed the acquisition of a marine consultancy in the UK. McAusland Turner: Marine Surveyors...
Read MoreSuccess fees decision leaves bad taste
A recent Court of Appeal decision has left personal injury lawyers in no doubt about what they need to do...
Read MoreCar insurance price rises in reverse, finds Confused.com
Car insurance price rises are in reverse following two consecutive quarters of rising premiums, according to Confused.com and Willis Towers...
Read MoreInsurdata receives $3 million in funding to support development
Insurtech company Insurdata has secured $3 million in funding. Venture capital firms Anthemis and Menlo Ventures led the group of...
Read MoreInzura partners with dash cam maker to develop integrated telematics
UK insurtech company Inzura and MiTAC Digital Technology (MDT) Corporation are partnering to deliver an integrated telematics dash cam solution...
Read MoreDAC Beachcroft establishes base in Northern Ireland
DAC Beachcroft has expanded to North Ireland with the acquisition of professional indemnity, motor and public and employers’ liability claims...
Read MoreHorwich Farrelly issues claims acceptance league table warning
Law firm Horwich Farrelly has warned insurers not to chase the easy positive PR that comes from settling claims early...
Read MoreBIBA members get access to Waterlock
Customers of British Insurance Brokers’ Association (BIBA) members are set to benefit from a two-pronged Magenta Insurance scheme offering protection...
Read MoreAuger expands with nine hires
Drainage and water mains claims specialist Auger has appointed nine new members of staff. The new employees include six engineers,...
Read MoreMillstream adopts CEGA medical screening tool
Millstream Underwriting is offering the automated medical screening tool of CEGA to its commercial and retail travel customers. The tool,...
Read MoreEvolution chooses Iotatech Claims
Evolution has selected the claims management platform of insurtech company Iotatech to give it greater control over its claims handling...
Read MoreFenchurch Law to hold regional symposiums for brokers
Fenchurch Law is holding four broker-focused regional events aimed at providing the latest insights on current coverage and claims disputes...
Read MoreFrom monkey business to horse play: Aviva reveals weird claims of 2018
Aviva has revealed some of the weird claims it has covered in the past 12 months. The insurer replaced the...
Read MoreFCA accuses general insurers of continuing to fail customers
The Financial Conduct Authority (FCA) has written to the chief executives of all UK general insurers, urging them to improve...
Read MoreBirth injuries, paternal depression and secondary victim claims
Hector Stamboulieh, in-house counsel at ARAG, examines birth injuries, paternal depression and secondary victim claims I read a very interesting...
Read MoreAllianz appoints motor damage strategy manager
Allianz Insurance has appointed Nick Rossiter as motor damage strategy manager, following the retirement of Stuart Munro. Rossiter has worked...
Read MoreNHS fraudster sentenced to five months in prison
A woman has been sentenced to five months in prison for attempting to defraud the NHS of more than £2.3...
Read MoreSedgwick appoints chief client officer for international division
Sedgwick has appointed Eric Malterre as chief client officer for its international division. Malterre brings a wealth of international experience...
Read MoreMcLarens creates chief commercial officer role
Graham Smart, Steven Wallace and Chris Panes have all taken on new roles at insurance services provider McLarens. Smart has...
Read MoreERS soups up claims service for prestige clients
The new claims service from ERS for prestige clients such as sportspeople, celebrities and supercar lovers promises to provide a...
Read MoreSlip-and-trip fraudster falls foul of law
A slip-and-trip fraudster has been given a suspended jail sentence of 21 months for pretending to trip over a crate...
Read MorePlexus Law receives private equity investment boost
Defendant firm Plexus Law has secured private equity investment to fuel its growth and innovation plans. Private equity firm Origin...
Read MoreWhere there’s a will, there’ll be fraudulent claims
The beginning of this month marked the transition of regulation of claims management companies (CMCs) to the Financial Conduct Authority...
Read MoreDAC Beachcroft names new head of global insurance practice
Insurance partner Liam O'Connell is set to join DAC Beachcroft to lead its global insurance practice in London. O'Connell is...
Read MoreThingCo launches connected car service
Insurtech company ThingCo has launched a new connected car service delivered by a professionally fitted video camera-enabled device. Theo incorporates...
Read MoreSupreme Court clarifies vehicle use
Carrying out significant repairs to a vehicle on private property does not count as 'use' for the purposes of compulsory...
Read MoreABI: Vehicle crime surge costs £1 million per day
A surge in vehicle thefts, including keyless car crime, has led to motor insurers paying out £1 million per day,...
Read MoreAllianz appoints new head of motor
Allianz Insurance has named Gerry Ross as its new head of commercial motor. In his new role, Ross will be...
Read MoreLloyd’s managing agent Coverys appoints new head of claims
Coverys Managing Agency has appointed Caitlin Crist to a newly created claims role. Coverys, a provider of medical professional liability...
Read MoreServices to the policyholder: BCA 19 judges give their views
Members of the judging panel for the British Claims Awards give their thoughts on claims as a service, and why...
Read MoreEU acts to make European roads safer
The EU has unveiled rules that will force the adoption of technologies in vehicles designed to drastically reduce fatalities and...
Read MoreARAG and Clarke Willmott discuss ATE partnerships: WATCH
Chris Thorne, partner and head of personal injury and medical negligence at Clarke Willmott, and Paul Morgan, ATE account manager...
Read MorePremex+ gets new managing director
Maria Hardwidge has appointed as the new managing director of Premex+. Hardwidge's promotion comes after spending 18 years at Premex,...
Read MoreWillis Re appoints new head of London market reinsurance claims
Steve Robson has joined Willis Re as head of London market reinsurance claims. Robson has almost four decades of experience,...
Read MoreSedgwick investigators increasingly coming up against cyber claims fraudsters
The 82-strong investigation services team at Sedgwick is increasingly having to fight back cyber claims fraudsters targeting its clients. The...
Read MoreHorwich Farrelly and Aviva secure key fundamental dishonesty ruling
Law Horwich Farrelly and insurer Aviva have a won a ruling that could strengthen Section 57 as a fraud deterrent....
Read MoreCII creates a riot claims guide
The Chartered Insurance Institute (CII) has launched a guide for the compensation of claims in the event of a riot....
Read MoreInsurance broker Thomas Carroll launches claims app
Insurance broker Thomas Carroll has released a new claims app to enable customers file a report wherever they are. The...
Read MoreThe customer must always be in sight
Insurers and providers must evolve to meet customer expectations and market changes, says Slater and Gordon chief executive officer David...
Read MoreFORCE is strong in Shift, investors find
Insurtech company Shift Technology has secured $60 million (£45.35 million) in funding to help transform its fraud detection platform into...
Read MoreClocks starts on changes to personal injury discount rate
The lord chancellor and justice minister, David Gauke, will begin the long-awaited review of the personal injury discount rate later...
Read MoreFOIL establishes new cyber and digital liabilities team
The Forum of Insurance Lawyers (FOIL) has launched a new team charged with understanding the opportunities and challenges brought about...
Read MoreMcLarens opens real estate-focused office
Loss adjuster McLarens has opened a dedicated real estate office and recruited a number of senior specialists to support its...
Read MoreDAC Beachcroft pilots new online platform in ‘live claims’ setting
DAC Beachcroft has partnered with legal technology company Ampbah to pilot a new cloud-based platform that streamlines how solicitors handling...
Read More360Globalnet rolls out digital claims platform upgrades
Insurtech company 360Globalnet has launched a new version of its digital claims platform, 360Siteview. 360Siteview, a self-configurable platform for insurers...
Read MoreCarphone Warehouse fined almost £30 million for mis-selling
The Carphone Warehouse has been fined £29.1 million for mis-selling the Geek Squad mobile phone insurance and technical support product...
Read MoreWoman ‘cuts off’ own hand to make fraudulent claim
A woman in Slovenia has been accused of sawing off her own hand to claim €400,000 (£340,000) in compensation from...
Read MoreSedgwick acquires media and entertainment loss adjuster
Sedgwick has acquired Adams Media Loss Adjusting, an established provider specialising in media and entertainment services. Sedgwick Media and Entertainment,...
Read MoreWeightmans forms cyber unit to assist businesses and insurers
Weightmans has built a team of cyber specialists to help businesses and their insurers build resilience in the face of...
Read MoreFirst4Lawyers: Qamar Anwar questions part 2 LASPO review
Was part 2 of the Legal Aid, Sentencing and Punishment of Offenders Act (LASPO) 2012 worth the bother, asks Qamar...
Read MoreBoxer’s £300 fine ‘lenient’, says Allianz fraud manager
Allianz fraud manager Nick Kelsall has described the £300 fine handed down to a convicted fraudster caught out in a...
Read MoreZurich recognised for customer satisfaction
Zurich has been independently recognised as one of the best brands in the UK for customer satisfaction. The insurer rose...
Read MoreBlock by blockchain: Karim Derrick gives a status update on the technology
Is blockchain dead? Not at all, says Karim Derrick, head of research and development at Kennedys In the space of...
Read MoreAviva appoints new chief executive officer
Aviva has appointed Maurice Tulloch as its new chief executive officer. Chairman Sir Adrian Montague has been acting in an...
Read MoreSwitalskis recruits traumatic brain injury specialist
Switalskis Solicitors has appointed serious injury and traumatic brain injury claims specialist Ewan Bain in Doncaster. Bain has joined Switalskis...
Read MoreInchcape selects AX for accident aftercare service
Automotive retailer Inchcape has selected recently rebranded AX as the provider of its accident management and vehicle replacement service. Inchcape...
Read MoreCFC appoints new chief technology officer
Specialist insurance provider CFC has named former Hiscox executive Jonathan Fletcher as its new chief technology officer. Fletcher (pictured) was...
Read MoreSubsidence claims rise could curtail home insurance price cuts
Home insurance price cuts could be about to end as rising subsidence claims from last year’s hot summer send bills...
Read MoreDAC Beachcroft strengthens national claims solutions business with new partner
DAC Beachcroft has strengthened its national claims solutions business with the appointment of a new London-based partner. David Johnson has...
Read MoreFour men sentenced for stealing and selling AXA customer data
Four men have been sentenced for their respective roles in stealing and selling customer data from AXA Insurance, and exploiting...
Read MoreTheft of funds claims climb in the UK, finds CFC Underwriting
Social engineering scams such as funds transfer fraud rose globally last year, according to 2018 claims data from CFC Underwriting....
Read MoreCarpenters becomes associate ABI member
Insurance claims and legal services provider Carpenters Group has become an associate member of the Association of British Insurers (ABI)....
Read MoreCourt rules on PPOs for immunotherapy in mesothelioma claims
What is thought to be the first judgement on the issue of periodical payment orders (PPOs) as a mechanism for...
Read MoreHCML names new chief medical director
Rehabilitation and case management firm HCML has appointed Dr Alex Smallwood as its new chief medical director. A qualified GP...
Read MoreBLM uses iManage RAVN Extract to make claim outcome predictions
Law firm BLM is using iManage RAVN Extract to capture data from its documents to analyse and accurately predict claim...
Read MoreCharles Taylor Adjusting makes several international moves
London-headquartered Charles Taylor Adjusting has made several international moves that have expanded its operations. The international loss adjusting business has...
Read MoreUK government funds AI claims fraud detector
The UK government has handed out £13 million in funding to 40 artificial intelligence (AI) and data projects aiming to...
Read MoreRAC signs three-year deal with Slater and Gordon
Slater and Gordon has won a renewed contract to provide accident management support and additional legal services to the RAC....
Read MoreStretched judiciary lacks resources to deal with autonomous vehicles, says Kennedys
An already stretched judiciary requires in-depth guidance from the UK government if the regulation of autonomous vehicles is to be...
Read MoreCoreLogic incorporates WeGoLook loss adjuster network
California-based property intelligence provider CoreLogic has added Crawford & Company's WeGoLook, currently available in the UK, Canada and the US,...
Read MoreGareth Howell to leave AXA Retail role
AXA Retail executive managing director Gareth Howell is set to leave the insurer at the end of February. Laurent Matras,...
Read MorePen Underwriting re-engineers water claims process
Pen Underwriting has revamped its water claims process with the help of Davies Group. The underwriter predicted that its re-engineered...
Read MoreGhost broker jailed for providing fake car insurance to criminals
A ghost broker has been sentenced to two years in prison for using stolen data to set up fake companies...
Read MoreAscot and Beazley launch £40m insurtech-linked cargo consortium
Insurers Ascot and Beazley have launched a Lloyd’s of London-based cargo consortium that uses insurtech solutions to help manage risk...
Read MoreWorld Cup injuries take their toll on Premier League clubs, finds JLT Specialty
Premier League football clubs have seen a 44% increase in injuries to players who competed in last summer’s World Cup...
Read MoreChubb promotes Julie Chalmers to regional claims director role
Julie Chalmers has been promoted to claims director for Europe, Eurasia and Africa at property and casualty insurer Chubb. Chalmers...
Read MoreCovéa hires chief technology and information officer
Covéa Insurance has appointed Graeme Howard as its new chief technology and information officer. Howard, who has held a number...
Read MoreLMA chief executive Cameron calls for a seamless digital marketplace
Lloyd's Market Association chief executive Sheila Cameron has called for the creation of a digital marketplace in London that seamlessly...
Read MoreRSA and and Audatex develop digital system for pet claims
RSA Insurance Group and Audatex have developed the UK’s first online claims system for pet insurance. Using Audatex’s Pet Automated...
Read MoreAon and Claim Central partner for claims insurtech
London-headquartered professional services firm Aon and insurtech company Claim Central have established a strategic alliance focused on digitising and streamlining...
Read MoreCost of home contents insurance falls yet one in four are uninsured, finds ABI
The average weekly cost of home contents insurance currently stands at £2.40 per week, yet one in four UK households...
Read MoreAllianz saved £64.75 million in 2018 through counter fraud
Allianz is celebrating another record year for fraud success, reaching a total saving of £64.75 million in 2018. The total...
Read MoreNational Accident Helpline set to launch new law firm
The owner of National Accident Helpline is preparing to launch a law firm that focuses on personal injury. The new...
Read MorePrice Slater Gawne opts for ARAG after-the-event insurance
Law firm Price Slater Gawne has selected ARAG to provide after-the-event insurance for its clinical negligence clients. The decision came...
Read MoreCommercial & General signs up to Iotatech Claims
Commercial and General has selected insurtech company Iotatech's claims management solution for all of its insurance products. The insurer will...
Read MoreHarry, Bert and Lenny bots ease AXA workload
AXA is using three artificial intelligence bots to automate routine claims and admin work, the insurer has revealed. The bot...
Read MoreKeoghs calls for graduated driving licences to protect young motorists
Law firm Keoghs has called on the government to introduce a 'graduated' driving licence for young motorists to cut the...
Read MoreAllianz automates Ministry of Justice Stage 3 claims with AI platform
Allianz Insurance has launched a new digital platform that uses artificial intelligence (AI) to enable its injury claims handlers to...
Read MoreQBE appoints new director of motor
QBE has appointed Jon Dye as director of motor for the UK. Dye will join QBE from Allianz UK, where...
Read MoreKeyless entry leaving hundreds of popular cars open to theft
Thousands of cars with keyless entry, including the Ford Fiesta, Volkswagen Golf, Nissan Qashqai and Ford Focus, can easily be...
Read MoreQuestGates appoints international development manager
QuestGates has appointed David Potts to the role of international development manager. Based in London, this new role has been...
Read MoreCII launches Society of Claims Professionals
The Chartered Insurance Institute (CII) has launched a dedicated professional body for the 20,000 people who work in the claims...
Read MoreCanadian investor takes minority stake in Davies Group
Canadian investor Alberta Investment Management (AIMCo) has acquired a minority stake in Davies Group. The new partnership diversifies and strengthens...
Read MoreOnline flight booking service opts for Setoo personalised insurance platform
Invia Flights Germany has selected the personalised insurance platform of UK insurtech company Setoo—which promises to do away with the...
Read MoreMan who made fraudulent claims in friends’ names sentenced
A man has been sentenced after he used the personal details of his friends to make a series of fraudulent...
Read MoreMarkerstudy picks up Co-op underwriting business for £185 million
Co-op has sold its underwriting business to the Markerstudy insurance group for £185 million. As part of the deal, Co-op...
Read MoreHilary Meredith Solicitors brings first case to test MoD’s duty to protect against Q fever
Hilary Meredith Solicitors is bringing the first case to test the Ministry of Defence's (MoD) duty to protect against Q...
Read MoreMactavish finds ‘significant flaws’ in cyber cover
Insurance governance consultancy Mactavish has found that there has been a surge in businesses buying specialist cyber insurance, but warned...
Read MoreDavies Group acquires TopMark Claims Management for public sector capabilities
Davies Group has acquired a property and casualty public sector claims firm based in Glasgow. TopMark Claims Management serves a...
Read MoreIFB and SAS fight fraud with industry-scale intelligence database
The Insurance Fraud Bureau (IFB) has launched a new fraud prevention platform that will allow insurers and authorities to safely...
Read MoreZurich UK chooses BAE Systems solution to counter fraud
Zurich UK has expanded its eight-year partnership with BAE Systems to improve fraud detection and optimise its claims process. From...
Read MoreP.R. Hanna Solicitors names new personal injury partner
P.R. Hanna Solicitors has appointed Lisa Mulholland as a partner. Mulholland has worked with the firm for more than two...
Read MoreCrawford & Co promotes Andrew Bart to head of GTS
Claims management provider Crawford & Company has promoted Andrew Bart to global president of its Global Technical Services (GTS) division....
Read MoreNew customer experience director for RSA
RSA Group has appointed Neil Strickland as director of its new commercial customer experience function. Strickland's appointment follows RSA's decision...
Read MoreHiscox names new UK CEO
Hiscox has appointed Bob Thaker as its new UK chief executive officer, effective March 2019. Thaker has worked at Hiscox...
Read MoreMarsh makes new appointments ahead of JLT acquisition
Marsh has made a series of key appointments of key specialty leaders for the UK and Ireland. These appointments will...
Read MoreDiscount rate change expected within eight months
Compensators should start preparing for a new personal injury discount rate as it will come into force in no more...
Read MoreAon poll shows SMEs blind to risk of cyber attacks and data loss
Many businesses still don’t have the right protection against cyber attacks, know the rules around the General Data Protection Regulation...
Read MoreFCA issues new rules for CMCs ahead of regulation next year
The Financial Conduct Authority (FCA) has published a new set of rules and fees that will apply to all claims...
Read MoreCrash-for-cash pair who ‘wasted’ emergency services’ time sentenced
Two insurance fraudsters have been sentenced for their roles in a crash-for-cash scheme that saw one of them cut from...
Read MoreGallagher Bassett acquires Property Claims Management Services
Risk management firm Gallagher Bassett has boosted its size and offering in the UK with the acquisition of Property Claims...
Read MoreFires and explosions cause largest losses for business, finds AGCS
Fire and explosion incidents are causing the largest claims for insurers and the businesses they cover, according to new research...
Read MoreFOIL confirms Anthony Baker as vice president
Anthony Baker of Plexus Law has been confirmed as vice president of the Forum of Insurance Lawyers (FOIL) for 2019....
Read MoreLMA Gemini launches to track claims expert costs
The Lloyd’s Market Association (LMA) and Advent Insurance Management have launched a claims expert management solution and platform to help...
Read MoreInquest examines Essex hospital sepsis protocols after death of three-year-old
Chelmsford Coroner’s Court investigates the sepsis treatment policies at Broomfield Hospital, Essex. The investigation follows the tragic death of three-year-old...
Read MoreWhat’s your problem? The cause of complaints and how to resolve them
Andy Cullwick, director of marketing at First4Lawyers: How does your business deal with complaints? In today’s digital age, where review...
Read MoreBrokers raise alarm over rising claims costs in non-standard insurance sectors
A recent survey by Prestige Underwriting reveals growing concern According to the survey, a significant 70% of brokers have reported...
Read MoreKen Norgrove announced as new ABI deputy president
Ken Norgrove, chief executive officer of RSA Insurance UK & International, part of the Intact Group, has been appointed as...
Read MoreUK insurers pay record £7.34 billion in protection claims in 2023
Latest figures highlight the importance of protection insurance in providing financial stability during challenging life events. Insurers in the UK...
Read MoreDAS partners with Preferred Management Solutions for home emergency services
DAS UK, part of the ARAG Group, has announced a new partnership with Preferred Management Solutions to deliver home emergency...
Read MoreRevamped GAP insurance offers enhanced protection for car owners
Alps, a leading provider of insurance add-on policies and claims solutions, has entered into a new partnership with Fortegra Europe...
Read MoreACSO urges action on civil justice delays amid rising wait times
The UK civil justice system is deemed "not fit for purpose" by ACSO members. The Association of Consumer Support Organisations...
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