Copart UK launches damage notification app for insurers

Online vehicle remarketing company Copart UK has launched a new mobile app designed to improve the speed of total loss decision-making for insurers.

Developed in conjunction with Copart’s technical innovation teams in the US, the new app provides more than 200 Copart drivers with the ability to digitally record, at point of pick up, critical vehicle information and images, and send this data instantly into the decision-making process.

With integration into Copart’s Seller Site platform, insurance customers will be proactively alerted of vehicle collection, and of how they can use the data in damage assessment and engineering to ultimately make the most appropriate total loss decision.

Phil Briggs, director of operations centres, transport and engineering at Copart UK, said the new technology was already making an impact following a nationwide wide roll-out across 15 Copart operations centres.

He said: “With our drivers now able to use the new app-guided imaging in conjunction with its vehicle recording functionality, we have seen instances where decisions are already in progress before the vehicle has completed its journey to our operations centre.”

“The new app is also providing a new level of confidence to insurance customers’ policy holders. With instant imaging comes the instant re-assurance that the vehicle condition has been logged accurately, in a fully GDPR compliant manner, and processed within a digitally secure environment.”

Mark Dugdale