By: 3 September 2020
Zurich appoints new UK CEO

Zurich has appointed a new UK chief executive officer, with the current incumbent set to take the same role in the Asia Pacific from January 2021.

Tim Bailey, chief operating officer for Europe, the Middle East and Africa (EMEA) at Zurich, will take over as UK chief executive officer from Tulsi Naidu.

Bailey has worked in several key roles across the Zurich Group, including chief risk officer. He spearheaded the insurer’s approach to Covid-19 in the EMEA and has been closely involved in its response to Brexit.

Commenting on his appointment, Bailey said: “I’m delighted to be taking on the role of UK CEO from 1 January and to be re-joining the UK business, where I started my career in insurance over 20 years ago.”

“I’ve had the pleasure of working closely with the UK team for the last year as EMEA COO and seen the tremendous progress that has been made under Tulsi’s leadership. I’m looking forward to joining such a talented leadership team, responding to the rapidly-changing environment and continuing to deliver great service to our UK customers and distribution partners.”

Naidu will take over as chief executive officer for the Asia Pacific after four years in the UK role. She will also join the Zurich Group executive committee.

During her tenure, Naidu has reshaped and simplified the business, improved technical and digital capabilities and strengthened the team, resulting in Zurich’s UK business returning to strong growth with improved profitability.

In addition, the business has continually developed to now achieve its highest ever customer, distributor and employee satisfaction scores.

Naidu said: “I am honoured to be asked to take on the role of CEO of APAC and I’m really looking forward to this next challenge which represents a significant growth opportunity for the group.”

“I have loved my time working with the UK team and the progress we have made in this key market for the group. I have every confidence the business will maintain its strong momentum moving forwards and I see a very bright future ahead. The business is in great shape and well poised for the next chapter.”