The Lloyd’s Market Association (LMA) has appointed Janine Powell to the role of claims director.
Powell will join from Lloyd’s, where she is currently head of customer oversight and delegated authorities, which includes responsibility for setting customer standards and overseeing associated performance and compliance by syndicates and third parties.
Prior to this, Powell held various other senior roles within Lloyd’s since 2010 and has more than 25 years of insurance industry experience.
At the LMA, which Powell will join later in 2022, she will provide claims leadership on strategic, technical and operational matters.
She will also seek to influence and challenge the strategy of claims across the market and Lloyd’s, on behalf of LMA members and the Lloyd’s claims community, to enable the future success of the market.
Commenting on the appointment, Sheila Cameron, chief executive of the LMA, said: “I am delighted to announce the appointment of Janine, a highly respected leader in the Lloyd’s market, who will bring a wealth of knowledge and expertise across technical and operational claims, oversight and standards.”
“Janine will be an important addition to our leadership team as the market continues its digitisation journey and as Lloyd’s delivers on its Blueprint 2 commitments to transform claims data, processes, and technologies.”