By: 29 June 2023
Lockton appoints new head of UK P&C retail

Insurance broker Lockton has appointed Clarissa Franks as its head of UK P&C retail. 

Franks will work with Tony Hardy, the broker’s current head of UK P&C, to transfer over the retail area of his responsibilities. 

She will take up the role in November and Lockton expects her to significantly contribute to the broker’s growth by enhancing its solutions-led approach for clients and overseeing the expansion of the UK retail division. 

Franks brings more than 15 years of experience to her new position. She joins Lockton from Marsh, where she held several senior leadership positions. 

Most recently, Franks was the retail placement leader for Marsh UK and Ireland’s three client-facing divisions—risk management, corporate, and commercial—with responsibility for placement strategy and execution.  

EJ Hentenaar, European chief executive officer at Lockton, commented: “Throughout her career, Clarissa has excelled by going the extra mile, adding value and building relationships based on trust. As we continue to expand the division, we must have the right people in place.   

“As a firm that grows one handshake at a time, nurturing our culture is a priority. Clarissa is the ideal candidate to build on our success while preserving the values and philosophy that make Lockton unique.  

“I am looking forward to working with her and bringing her in-depth knowledge, experience and expertise to Lockton’s retail offering as we realise the significant opportunities available to us in the UK market.” 

Hardy added: “Lockton P&C Retail has enjoyed 31% revenue growth over the past two years with all offices in the national business retaining and winning clients. The appointment of Clarissa as head of retail is a key part of our long-term succession planning.   

“She is the best of the best and knows how to drive meaningful change while maintaining the client-centric culture we have created. I am thrilled to have her on board and to see the positive impact she has on our offering to clients.” 

Image source: Lockton