AXA UK to launch Surveying and Building Repair Network programme

AXA UK is seeking experienced and qualified contractors to join its new Surveying & Building Repair Network. The initiative is designed to streamline property claims processes, enable faster service delivery and foster ongoing work opportunities for skilled contractors across the UK.

Members of the network will be strategically matched with each claim based on their expertise, location and availability. This will ensure customers receive timely, efficient and high-quality repairs that meet their expectation. At the same time, contractors will benefit from a consistent stream of work, reducing downtime and assisting them in planning their resources effectively. The network will also provide members with access to ongoing support, resources and best practices to help them deliver exceptional service.

This programme is part of AXA’s long-term commitment to transforming the claims journey for policyholders, improving the customer experience and supporting small businesses.

Karl Parr, Claims Technical and Central Services Director, AXA UK comments; “The launch of our new Surveying & Building Repair Network reflects our dedication to delivering faster high-quality service by collaborating with trusted industry professionals. This initiative not only helps us streamline the claims process but also provides valuable opportunities for skilled contractors across the UK to grow their businesses. I look forward to welcoming contractors to be part of this innovative project that will help transform our property claims journey at AXA UK.”

AXA UK is inviting qualified contractors to join its Surveying & Building Repair Network designed to transform the claims journey. The programme aims to deliver faster high-quality repairs by strategically matching contractors to each claim, benefiting both customers and industry professionals

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Francesca Kaye