Guest article written by Jan Penalva, Active Digital
The UK claims sector continues to operate in a period of unusually high activity. Across consumer finance and personal injury litigation, firms are adapting to shifting judicial interpretations, evolving regulatory frameworks, and increasingly complex operational pressures.
Two areas have been affected the most: PCP compensation claims and statutory bereavement damages. Although fundamentally different in structure and purpose, both have become defining issues this year.
One concerns the fallout from commission-based vehicle finance arrangements. The other centres on how the legal system compensates families following a wrongful death.
Motor finance redress: A scheme in the balance