CLARA Analytics (“CLARA”), the leading provider of artificial intelligence (AI) technology for insurance claims optimization, today launched Agentic Intelligence, the industry’s first end-to-end AI workforce built for complex casualty and workers’ comp claims. Built into the CLARAty.ai platform, it puts a team of AI agents on every claim, from first notice of loss through resolution, while adjusters stay in control of every decision.
This launch moves CLARA from a system that surfaces insights to one that recommends next steps and helps carry them out. Embedded directly within the claim file, the critical juncture where workers’ comp and casualty losses are decided, CLARA’s agents leverage a 10-year proprietary data moat of historical outcomes that competitors simply cannot replicate or license.
CLARA’s Agentic Intelligence turns insights into solutions. “Our agents continuously evaluate how a claim is developing, catching exposure issues before they become a problem,” said CEO Heather H. Wilson. “We built Agentic Intelligence to give adjusters a partner that reviews claims data and documents to surface real-time changes in severity, litigation potential, fraud risk and closure opportunities.
“We have gone from a system of intelligence to a system of action by becoming a full claims agentic platform,” Wilson added. “Working in concert, the agents synthesize all relevant information, provide transparent reasoning and adaptive intelligence, surface opportunities and build the needed bridge from intelligence to