While many traditional legal firms continue to rely on billable hours as the foundation of their business model, Strata Solicitors—A Gallagher Bassett Company—has taken a markedly different approach. By prioritising outcomes over hours and placing client needs at the centre of every decision, the firm has significantly expanded its presence in the commercial fleet litigation space.
Specialising in motor and liability claims, Strata has used its results-driven ethos and targeted senior appointments to grow its market share and reputation across the sector.
A key driver of this growth has been the appointment of Ravinder Johal as Head of Litigation in September 2024. With 20 years’ experience—including in-house roles at two of the UK’s largest insurers and as a Partner at a Top 50 firm—Ravinder has brought deep technical knowledge and a hands-on leadership style to the business.
In his role, he advises on policy coverage and indemnity issues, conducts site visits and liability investigations, and negotiates high-value settlements using a range of alternative dispute resolution (ADR) methods.
“Strata has a history of delivering superior outcomes in the motor liability space, particularly for commercial fleets. Despite being a smaller firm, we have a number of operational advantages that make our offering best-in-class. My focus since joining has been to amplify our fleet litigation service in three key aspects,” said Mr Johal.
The first of these, he explained, is Strata’s flexible fee model. “While other major