By: 29 October 2025
AP Companies invests in London base as it sets sights on expansion
Global medical assistance specialist, AP Companies, has established a new strategic base in the City of London to strengthen relationships with existing partners and to spearhead future growth in the general insurance, London and Lloyd’s markets.
Founded in 1997, AP Companies is an international provider of medical assistance, cost containment, and third-party administration (TPA) services to the international private medical insurance (IPMI), travel, maritime, and aviation sectors. With 250 employees around the globe its network of over 125,000 contracted medical providers deliver seamless access to quality healthcare and reliable cost management for both emergency and planned medical care solutions.
The new London office will be headed up by Lizzie MacLehose who has over 15 years’ experience in international medical assistance. She will oversee an experienced team of six, the office serving as the company’s new commercial and strategic centre. Operational support will continue from its existing site in Beckenham, ensuring seamless delivery across all services.
Lizzie MacLehose, Head of Development and Co-operation Worldwide, AP Companies, commented:
Establishing a dedicated operation in the heart of the City of London will enable us to better support our existing clients across the medical, travel, and maritime insurance sectors and to develop new business in the London insurance market.
 
“Being close to the head offices of major insurers, reinsurers, and brokers is a deliberate strategic step and will drive faster decision-making, help foster deeper collaboration, and anticipate the evolving needs of this critical market. The London insurance and maritime community is built on relationships, expertise, and face-to-face interaction, and this new office puts us right at its centre.”
The medical assistance provider has built a strong reputation over the last decade for combining its global medical expertise with digital innovation. Its AP Direct App and AP Global Health Cards for example enable cashless access to medical care worldwide, streamlined claims processes, and help insurers meet conduct risk obligations.
Natalya Butakova, CEO, AP Companies added:
“This is a major strategic move for our business and underlines our long-term commitment to the London market and our ambition to be the partner of choice for insurers, reinsurers, and brokers seeking tailored, effective, and innovative medical assistance solutions.”
Image provided by AP Companies