BELFOR UK appoints Robert Smith to lead leak detection growth

Leading disaster recovery firm, BELFOR UK, is pleased to announce the appointment of Robert Smith as Leak Detection Operations Manager. This strategic hire reflects the company’s commitment to strengthening its specialist service offering and delivering enhanced value to customers across insurance, property management, and facilities management sectors.

Robert joins from Polygon, bringing over 18 years of industry experience and a reputation for integrity, technical excellence, and leadership. Having progressed from technician to Head of Leak Detection Solutions there, Robert is widely respected not only as a professional mentor but also for his ability to really understand customers’ needs and deliver a technically precise service.

At BELFOR UK, Robert’s focus is on building strong relationships across the business, especially with the teams already delivering Leak Detection and those working in its wider service areas. His goal is to make sure everyone feels supported, heard, and equipped to keep raising the bar for customers.

Robert comments, “I want to spend time listening to the people already doing the work, understanding what’s working, where we can improve, and how we can grow together. By investing in our skills, sharing knowledge, and making the most of new technologies, I believe we can become the UK’s go-to name in Leak Detection.”

He adds, “I feel privileged to be joining a company with such a strong reputation in property restoration. BELFOR UK’s values, particularly its focus on training, support, and getting the job done right first time, align closely with my own. I’m excited to contribute to the continued growth of Leak Detection services and to support our teams in delivering timely, empathetic solutions for customers facing complex property challenges.”

Commenting on the appointment, Paul Anderson, Operations Director at BELFOR UK, says: “We’re delighted to welcome Robert to the team. He brings a depth of experience and a reputation that speaks for itself, and he’s already proving to be a great fit. What really stood out was how closely his approach mirrors our values: supporting people through difficult moments, investing in training, and always aiming to get the job done right first time. His leadership will help us strengthen and grow our Leak Detection services, and we’re excited about what’s ahead.”