By: 5 August 2021
Insurance groups outline steps to tackle household water leaks

A group of insurance trade bodies have come together to raise awareness about household water leaks, after claims leapt by more than 30% to £175 million in Q1 2021 compared to the same time last year.

The Forum of Insurance Lawyers (FOIL), Association of British Insurers (ABI), Managing General Agents’ Association (MGAA), Lloyd’s Market Association (LMA), London & International Insurance Brokers Association (LIIBA), and British Insurers Brokers Association (BIBA), are all working to raise awareness of water leaks and how individuals can help manage the risks of an ‘escape of water’ in their property, as well as suggesting changes to improve the competency of those trades involved in installation and maintenance.

Homeowners likely caught water leaks before they caused significant damage last year, because the cost of related claims fell to £1.4 million per day last year amid Covid-19 restrictions. In 2019, they reached £1.7 million per day.

But the rise in claims for household water leaks in Q1 2021 has prompted this cross-industry initiative to suggest the below steps to minimise the chances of an incident happening. These may be useful to share with prospective and existing policyholders.

  • Know where stopcocks are and make sure that you test them regularly as they often seize up. If there is an escape of water/water leak in your home, turning off the stopcock as soon as possible can help to limit the damage caused. Find out more about stopcocks here.
  • Consider fitting a leak detection device which will monitor your usual water use and turn off the water if it suspects a leak. Use a plumber or a professional to install these types of devices. Some insurers may offer help with the installation of a leak detection device and may also take this into account when pricing your cover.
  • Get a professional to install any new appliances which require plumbing.
  • Where possible, regularly check the pipes where your appliances are plumbed in for any looseness, leaks or drips. In areas where pipes are covered but you still have access (eg, behind removable bath panels, toilet cistern panels and underneath kitchen units, where accessible,) it’s a good idea to take a look every now and then to make sure there aren’t any small leaks that could become major. 
  • Consider what you are putting down your drain, and make sure tha