By: 6 March 2023
Hiscox launches new extranet for brokers

Hiscox has launched a new extranet that will enable brokers to be more responsive to the needs of their clients.

The Hiscox Extranet, which is now live, was created in partnership with brokers to ensure that it delivers what they need.

This includes the ability to get a quote within seconds and fully manage client policies, whether they are new business, mid-term adjustments or renewals.

Key products from Hiscox, including PI Combined, CyberClear and new Office Combined, are available, and customer data can be downloaded straight onto Acturis, removing the need to re-key.

Hiscox also identified service, usability and product as key requirements for brokers, so the new extranet includes features such as web chat, claims lists, standard questions on referrals and access to underwriters.

Commenting on the launch, Jodi Cartwright, distribution director at Hiscox UK, said: “Our new extranet has been created by brokers, for brokers. The functionality mirrors what’s most important to them and the result is a simple and intuitive platform that makes doing business with us easier.

“It enables brokers to be more responsive to the needs of their clients, to make changes and renewals in real time and all with the support of the Hiscox eTrade team. Digital trading is a priority for Hiscox and this is an important step in our investment journey.”

Theo Duchen, co-chief executive officer of the Acturis Group, commented: “We are delighted to partner with Hiscox in delivering an innovative digital solution for PI. The portal offers a streamlined journey, making it quick and simple for brokers to offer a great product to their customers.”

Image source: Hiscox