Customer engagement during surge events
Matt Brady explains how a new approach to surge events can improve customer experience With over 20 years of experience...
Read MoreSteve Parry becomes new director of claims at Chubb
Steve Parry has been named as the new director of claims for Europe, Eurasia and Africa at Chubb. The former claims director...
Read MoreAPIL accuses ABI of “sickening” blame game tactics as motor insurance premiums hit highest ever recorded levels
Neil Sugarman, the President of the Association of Personal Injury Lawyers (APIL), has accused the Association of British Insurers (ABI)...
Read MoreTractable launches new AI motor claims handling technology in Europe
Artificial Intelligence (AI) is set to transform the way that insurance companies handle motor claims, according to a company that...
Read MoreHorwich Farrelly sees turnover grow by 21%
Horwich Farrelly achieved significant growth in its last financial year, with turnover rising by 21% from £28 million in 2014-15...
Read MoreDiffuse Mesothelioma Payment Scheme pays out more than £84 million to victims of asbestos exposure
The Department for Work and Pensions has said that more than £84 million in compensation has been awarded to sufferers...
Read MoreDWF rescues Triton
DWF has acquired Triton, the claims management company and saved it from administration. Triton works with insurers to manage their...
Read MoreBIBA tells FCA to prioritise effective supervision over more red tape as research reveals 70% increase in regulation costs for small insurance brokers
The British Insurance Brokers’ Association (BIBA) has called for the Financial Conduct Authority (FCA) to prioritise "cost-effective supervision" following news...
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