People, process and performance: the art of claims consulting
Adrian Gilbert is the managing director of SX3 a claims consultancy service he set up in 2014 with Laurence Besemer....
Read MoreMinistry of Defence finally apologises to soldiers’ families over Snatch Land Rover claims
The Ministry of Defence (MoD) has apologised to the families of servicemen who were killed in poorly armoured vehicles during...
Read MoreInsurTech funding volume climbs to $985 million in Q2 2017 with claims management at the forefront of new technology
A 248% increase in InsurTech funding during the second quarter of the year has been driven by new entrants who...
Read MoreFletchers Solicitors increases headcount by 345% in five years
Fletchers Solicitors has appointed its 400th team member, meaning that the firm has increased its headcount by 345% since 2012....
Read MoreTaking claims customer service to the extreme at Gumball 3000
ERS’s claims specialist Matthew Gray recounts his epic journey at the Gumball 3000 rally It’s not everyday you see an...
Read MoreTransforming the customer claims journey
Focusing on the policyholder and utilising the right technology can help ease the pressures of the claims journey for all...
Read MoreABTA launches tool to urge MPs to force holiday sickness claims into fixed costs regime as fraud situation reaches “critical point”
ABTA has launched a tool for travel industry businesses and members of the public to email their local MP, urging...
Read MoreTop claims operators pick up accolades at the Claims Management Awards
The winners of the inaugural Claims Management Awards were announced last night at a glittering ceremony in London. Formerly known...
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