Taking claims customer service to the extreme at Gumball 3000
ERS’s claims specialist Matthew Gray recounts his epic journey at the Gumball 3000 rally It’s not everyday you see an...
Read MoreTransforming the customer claims journey
Focusing on the policyholder and utilising the right technology can help ease the pressures of the claims journey for all...
Read MoreNHS Resolution: number of clinical negligence claims falls again, but legal costs and damages continue to rise
Clinical negligence claims made against the NHS have fallen in number for the third year in a row but legal...
Read MorePI reform: The good, the bad and the ugly
Qamar Anwar on the new proposed PI sector reforms and how the Government could ensure that insurers pass on a...
Read MoreThomas Cook hails “clear message” to dishonest claimants after winning significant sickness claim
Thomas Cook has successfully defended a holiday sickness claim that it says will send a clear message to dishonest claimants....
Read MoreNew uncertainty to enter legal expenses market after Elite stops writing new business
Mike Knight, the ATE sales manager at ARAG, has said that Elite Insurance’s decision to stop writing new business will...
Read MoreWeightmans and Clyde & Co latest defendant solicitors to join the IFB as new affiliate model gathers pace
Defendant solicitors Weightmans and Clyde & Co are the latest affiliates to sign up to become members of the Insurance...
Read MorePayment technology: giving claims a smoother journey
John Sharman at Tuxedo Money Solutions explains how a streamlined payment process could benefit the claimant and insurer alike, all...
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