By: 8 February 2017

Customer engagement during surge events

Matt Brady explains how a new approach to surge events can improve customer experience With over 20 years of experience...

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By: 7 February 2017

Steve Parry becomes new director of claims at Chubb

Steve Parry has been named as the new director of claims for Europe, Eurasia and Africa at Chubb. The former claims director...

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By: 3 February 2017

Tractable launches new AI motor claims handling technology in Europe

Artificial Intelligence (AI) is set to transform the way that insurance companies handle motor claims, according to a company that...

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By: 2 February 2017

Horwich Farrelly sees turnover grow by 21%

Horwich Farrelly achieved significant growth in its last financial year, with turnover rising by 21% from £28 million in 2014-15...

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By: 1 February 2017

Diffuse Mesothelioma Payment Scheme pays out more than £84 million to victims of asbestos exposure

The Department for Work and Pensions has said that more than £84 million in compensation has been awarded to sufferers...

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By: 30 January 2017

Government releases consultation on fixed legal costs for clinical negligence cases worth up to £25,000

Jeremy Hunt, the Health Secretary, has said that the Government intends to impose a new fixed cap on all clinical...

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By: 29 January 2017

Further growth for Kennedys in Manchester with latest partner hire

Kennedys has made its second lateral hire of the year with the appointment of Paula Garvey as partner in the...

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By: 26 January 2017

DWF rescues Triton

DWF has acquired Triton, the claims management company and saved it from administration. Triton works with insurers to manage their...

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