By: 7 June 2019

British Claims Awards 2019 winners revealed

Sedgwick, Square Mile Broking and the in-house transportation claims team at FirstGroup were among the big winners at the British...

Read More
By: 29 May 2019

Zurich UK paid 99% of claims in 2018

The total value of all claims paid to Zurich UK general insurance customers last year reached more than £1.6 billion....

Read More
By: 12 April 2019

From monkey business to horse play: Aviva reveals weird claims of 2018

Aviva has revealed some of the weird claims it has covered in the past 12 months. The insurer replaced the...

Read More
By: 2 April 2019

ThingCo launches connected car service

Insurtech company ThingCo has launched a new connected car service delivered by a professionally fitted video camera-enabled device. Theo incorporates...

Read More
By: 28 March 2019

Services to the policyholder: BCA 19 judges give their views

Members of the judging panel for the British Claims Awards give their thoughts on claims as a service, and why...

Read More
By: 26 March 2019

AXA UK appoints claims technical services director

AXA UK has appointed a claims technical services director and refocused its efforts to improve the customer experience. Karl Parr...

Read More
By: 24 March 2019

Sedgwick investigators increasingly coming up against cyber claims fraudsters

The 82-strong investigation services team at Sedgwick is increasingly having to fight back cyber claims fraudsters targeting its clients. The...

Read More
By: 23 March 2019

Horwich Farrelly and Aviva secure key fundamental dishonesty ruling

Law Horwich Farrelly and insurer Aviva have a won a ruling that could strengthen Section 57 as a fraud deterrent....

Read More