By: 22 March 2018

Zurich trials chatbot for home and motor claims

Zurich has begun a six-week chatbot pilot for first notification of non-emergency home and motor claims. Named ‘Zara’, the sophisticated...

Read More
By: 19 March 2018

NHS Resolution in ‘bulk conversion’ case success at Court of Appeal

NHS Resolution has saved £270,000 in legal costs that was claimed across three test cases heard in the Court of...

Read More
By: 15 March 2018

Marsh becomes first insurance broker to join blockchain alliance

Marsh has joined the Enterprise Ethereum Alliance (EEA), the world's largest open source blockchain initiative with more than 400 member...

Read More
By: 9 March 2018

MIB names new chief executive

The Motor Insurers' Bureau (MIB) has appointed Dominic Clayden as its new chief executive. Clayden will also join the bureau's board...

Read More
By: 25 February 2018

FOIL: Taking a step closer to fixing costs in clinical negligence claims

We are now a tantalising step closer to implementing measures sorely needed to reduce one of the burdens of increasing...

Read More
By: 24 February 2018

FOIL: What’s coming up in 2018

The focuses of FOIL for 2018 include reform of the claims process, accessing new jurisdictions, and much more, as CEO...

Read More
By: 22 February 2018

New insurtech board promises to make London a hub of innovation

Tech City UK’s fintech delivery panel has created a new subgroup focused specifically on insurtech and innovation. One of the goals...

Read More
By: 21 February 2018

RSA UK claims function awarded chartered status

The UK claims function at general insurer RSA has been awarded chartered status by the Chartered Insurance Institute (CII). There...

Read More