QBE on track to reach robotics milestone
QBE is on track to hit a 30,000-tasks-per-week milestone in the robotic processing capabilities of its claims operations. The insurer...
Read MorePublic trust worries for insurance profession following BI test case
Two-thirds of insurance professionals feel the Financial Conduct Authority’s (FCA) business interruption case has reduced public trust in the sector,...
Read MorePersonal Injury Awards 2020 moves online
The Personal Injury Awards 2020 ceremony will be broadcast online on 1 December, to ensure that the entire sector has...
Read MoreThe British Claims Awards 2020 is set to be broadcast online on 19 November
The Covid-19 pandemic is demanding innovation from everyone as we navigate this new normal—and the British Claims Awards Awards is...
Read MoreAGCS reflects on Covid-19 claims impact
Traditional property and liability claims were subdued during national lockdowns, but this was more than outweighed by a surge in...
Read MoreLive chat or chatbots? Communication is key
Live chat and chatbots can be used as both a reactive and proactive tool to help with client engagement and...
Read MoreWillis Re: risk professionals fear cyber attack increase
Risk professionals believe the overall level of cyber attacks will increase as a result of Covid-19, according to a Willis...
Read MoreAgeas and Road Safety Foundation call for investment
Investment of £1.2 billion on 5,267km of roads across Britain could prevent more than 8,000 deaths and serious injuries over...
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