By: 19 March 2020
NPAI pledges to support pharmacies during coronavirus pandemic

Specialist insurer NPA Insurance (NPAI) has vowed to keep essential pharmacies open during the coronavirus (Covid-19) pandemic.

NPAI is a wholly owned subsidiary of the National Pharmacy Association and has been an insurer of pharmacies and pharmacists since 1899.

The specialist insurer said yesterday that its business continuity insurance covers pharmacies that are forced to close by Public Health England (PHE) and supports them in arranging an appropriate deep clean so that they can re-open and offer vital services to their local community as quickly as possible.

NPAI said it is well placed to support its customers through a crisis such as the coronavirus pandemic.

Its dedicated professional claims handlers will be able to provide specialist advice and where necessary, identify and instruct contractors to carry out deep clean work that meets the standards and criteria required by PHE and other appropriate bodies.

Paul Coleman, managing director at NPAI, explained: “We understand how important it is for our customers to minimise any business interruption relating to enforced closure due to Covid-19. Our customers with business interruption insurance can be reassured that they are covered for an enforced closure by PHE and that they will be fully supported by our in-house claims team throughout any period of disruption.”

“As the spread of Covid-19 threatens to close down retail outlets across the country and access to GP surgeries and A&E is severely restricted, communities are becoming more reliant than ever on their local pharmacies for the provision of medicines and clinical services.”

“Every day that our customers cannot open for business has a huge impact on people’s wellbeing. At NPAI we have the specialist knowledge to help our customers minimise any business interruption so that they can continue to serve their communities during this unprecedented crisis.”