Claims made easy: who benefits from ServiceMaster Restore Plus?

Examining how each link in the insurance chain benefits from the support of ServiceMaster Restore Plus.

Restore Plus from ServiceMaster Restore is a comprehensive addition to any existing cover that has unparalleled benefits for everyone in the claims process (yes, everyone). 

With disaster restoration, time is money, so saving time means saving costs. For Insurance Brokers, your policyholders want to know that they can return to their property as soon as possible. 

ServiceMaster Restore Plus is a hassle-free addition to your existing coverage. It caters to the diverse needs across sectors to ensure guaranteed same-day callouts, exceptional service, specialised solutions for disaster restoration, and cheaper claims costs. 

But how does everyone benefit from this one-stop shop? 

Insurance brokers 

First, let’s talk about you. 

We know that your main priority is the satisfaction of your policyholders. Brokers are the vital link in the insurance chain, and Restore Plus is designed to strengthen that connection and offer unrivalled customer care. 

Our service equips brokers like you with a reliable emergency solution to offer clients, ensuring rapid, cost-effective property recovery in just a few clicks. With this free addition to your policyholder’s existing cover, we give brokers the tools to enhance your service portfolio and client trust, setting you apart from your competition. And what’s even better is that it costs you nothing to offer it to your policyholders as additional cover.  

Be the hero for everyone you serve  

Let’s examine some of the ways that Restore Plus makes you better-equipped to handle a crisis for your policyholders and everyone that comes into contact with you throughout the entire claims process.  

1. Designed with insurance brokers in mind 

Restore Plus is free and can be added to any property scheme or package, offering a distinct advantage to you and your team within the claims space, as well as entitle you and your policyholders to a local priority callout. This expands our entire specialist service portfolio to all of your policyholders, both locally and nationally.  

2. Retain and win more clients 

Restore Plus is all about retaining client value. Eradicating lengthy phone calls, confusing back-and-forth conversations that only delay action, and claims processes, ensuring a restoration expert can be on-site on the same day. And naturally, having happy policyholders helps you to retain customers at renewal and forges pathways for you to attract new ones!  

3. Same-day attendance 

As a Restore Plus customer, clients receive priority service to start mitigation and recovery fast. With local restoration experts and UK-wide coverage, we guarantee same-day callouts for your policyholders in a crisis.  

4. Communication 

With Restore Plus, you and your clients will be in direct contact with your local ServiceMaster Restore Office, ensuring everyone is informed and updated at every step.  

5. Real Solutions to your Client Problems 

Be the hero for your clients in a crisis, giving them comfort that they can rely on you if there is an issue with their claim through Restore Plus.  

Benefits for MGAs 

Navigating the complexity of underwriting and claims management, MGAs also play a crucial role in the supply chain for your policyholders. Supporting every link in the chain, Restore Plus provides a strategic advantage for all, offering MGAs a robust response mechanism that aligns with their commitment to excellence. 

Our partnership ensures that MGAs can deliver on the promise of swift, efficient recovery, bolstering their reputation for great client service. This means that they have a boost to their operational efficiency and a reduction in costs through automation, leading to faster resolution times and improved customer satisfaction. 

Benefits for policy holders 

This is not to mention the value for policyholders themselves! The flexibility of directly appointing Restore Plus for their property recovery needs can be a game-changer. Especially when faced with lengthy delays, having the option to obtain quotes and immediate action from us ensures they can take the necessary steps to prevent further damage swiftly. 

Additionally, policyholders might choose our services to ensure proper mitigation is in place before deciding to proceed with a claim, offering them control over the claims process and potential costs. We always work with empathy and integrity, understanding that this time can be stressful for your policyholders. That’s why we offer a stress-free solution to both restoring your space after a disaster and the claims process from start to finish.  

See the value of a comprehensive restoration service  

Join the supply chain for premium end-to-end claims management and disaster restoration solutions from an industry-leading brand with over 65 years of providing evolving and expert services across the UK. 

Sign up for ServiceMaster Restore Plus and get connected to more local opportunities and be the hero your policyholders need. It’s easy and (not to mention) free! 

Image: ServiceMaster Restore

Robert Welbourn Robert Welbourn is a contributing reporter for Claims Media. His background is in banking and finance; he has worked for a number of high street banks and trading platforms. He's also a published author and freelance writer and editor.