The benefits of access to real-time data in a volatile marketplace
[caption id="attachment_19292" align="alignleft" width="300"] Kieran Fisher is an account manager (insurance) at Cazoo Data Services[/caption] Insurance companies using the Companion...
Read MoreClaims in a post-pandemic world: A long way from recovery?
[caption id="attachment_18813" align="alignleft" width="150"] Andy Cullwick is head of marketing at First4Lawyers[/caption] There may well be a lot of guesswork...
Read MoreSix months in, why data shows the OIC portal’s DIY approach isn’t working
[caption id="attachment_18813" align="alignleft" width="150"] Andy Cullwick, head of marketing at First4Lawyers[/caption] There are simple steps that the government could and...
Read MoreDoes your firm deserve a 5* rating? What your response to reviews really says about you
If you want to remove complacency and drive improvement, you have to embrace reviews—the good and the bad Andy Cullwick is head of marketing at First4Lawyers...
Read MoreWhat catastrophic events such as Storm Arwen have taught us about best practice claims management
[caption id="attachment_19127" align="alignleft" width="200"] Gordon Vater Director, UK carrier practice Gallagher Bassett[/caption] Here’s what Gallagher Bassett has learnt about best practice claims management for surge...
Read MoreClaims data could tackle exaggeration temptation
The home insurance market should continue to deliver an excellent claims service as part and parcel of a more personalised service based on the needs of the individual [caption id="attachment_19073"...
Read MoreA single customer view can help claims professionals work smarter rather than harder
Effectively linked data can be applied across the whole of an organisation, from point of quote to claim and compliance [caption...
Read MorePortal? What portal? Why poor marketing could be driving away genuine claimants
The marketing around the Official Injury Claim portal has been so abysmal that most people probably still don’t know it...
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