Official Injury Claim portal: a success or a failure?
Success in adapting to the latest personal injury claim reforms lies in implementing online systems and processes that deal with low-value road-traffic accidents as efficiently...
Read MoreAre you making your customers happy?
Andy Cullwick, head of marketing at First4Lawyers, reveals the results of the Making Your Customers Happy whitepaper, a look at how personal injury and...
Read MoreNo more excuses for poor customer service
The winners will be those who looked ahead, adjusted as quickly as possible to the pandemic and continued to deliver...
Read MoreUncertain trends persist in online search
Andy Cullwick, head of marketing at First4Lawyers, analyses the impact of Covid-19 and whiplash reform on work and road traffic...
Read MoreNew online claims portal, same old rhetoric
Qamar Anwar, managing director at First4Lawyers, comments on the reaction to the new online claims portal that launched on 31...
Read MoreThe power of combined claims data to identify fraud
LexisNexis Precision Claims for Home can help build a faster, more seamless quote and claims experience, and boost fraud detection,...
Read MoreTime will tell on whiplash reform promises and impact on claimants
With the Official Injury Claim portal almost upon us, Qamar Anwar, managing director at First4Lawyers, discusses promises made and possible...
Read MoreGoogle page experience and what it means for personal injury marketing
Andy Cullwick, head of marketing at First4Lawyers, outlines upcoming changes from Google that will affect how personal injury service providers...
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