Mark Dugdale

7 July 2023

FCA warns insurers over treatment of customers

The Financial Conduct Authority (FCA) has urged insurers to improve their treatment of vulnerable customers and how they handle claims....

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16 June 2023

NHS Resolution launches e-learning module to support clinicians working within maternity services

NHS Resolution has launched its first, innovative e-learning module focused on the significant avoidable harm that can occur during the antenatal...

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14 June 2023

MS Amlin launches new AI-powered claims triage process

Lloyd’s insurer and reinsurer MS Amlin has launched a new claims triage process. The new process embeds an artificial intelligence...

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13 June 2023

DAC Beachcroft appoints new complex injury partner in Manchester

DAC Beachcroft has appointed complex and large loss injury claims specialist Sara Lowther as a partner in its national casualty...

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12 June 2023

Strong BTE growth pushes ARAG past £60m mark

Legal expenses insurance and assistance provider ARAG has reported another positive result for 2022, its thirteenth successive year in profit. During...

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9 June 2023

Congratulations to the winners of the British Claims Awards 2023!

Sedgwick and Zurich were among the big winners last night  They excelled across the 21 categories contested and announced during...

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7 June 2023

Cover Genius reaches big milestones and prepares for further growth

Cover Genius has reached the milestones of selling more than 25 million insurance policies that protect more than 14 million...

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5 June 2023

GT Motive and Davies forge partnership to develop estimating platform

GT Motive, the creator of a global claims and estimating platform, has partnered with Davies to strengthen its cloud-based estimating...

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