14 October 2020

Public trust worries for insurance profession following BI test case

Two-thirds of insurance professionals feel the Financial Conduct Authority’s (FCA) business interruption case has reduced public trust in the sector,...

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5 October 2020

Carpenters hires Andy Thornley to lead public affairs

Insurance and legal services provider Carpenters Group has appointed Andy Thornley to the new role of head of public affairs....

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30 September 2020

FCA files leapfrog application in test case

The Financial Conduct Authority (FCA) has paved the way for an expedited appeals process in its business interruption test case...

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28 September 2020

Live chat or chatbots? Communication is key

Live chat and chatbots can be used as both a reactive and proactive tool to help with client engagement and...

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25 September 2020

NDML and NTIA urge Hiscox to make interim business interruption payments

Hiscox should begin making interim payments under business interruption policies after the Financial Conduct Authority's (FCA) test case was decided...

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21 September 2020

Litigation lawyer joins Hugh James

A litigation lawyer has joined Hugh James, in a boost to the firm’s claimant teams in London. Kevin Grealis brings...

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16 September 2020

Allianz and Keoghs clarify fundamental dishonesty

Allianz and Keoghs have won a High Court appeal that provides important guidance on costs for dismissed claims where fraud...

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15 September 2020

FCA declares victory for business interruption policyholders

The High Court has backed policyholders in the business interruption test case brought against insurers that refused to honour Covid-19...

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