Zurich trials chatbot for home and motor claims
Zurich has begun a six-week chatbot pilot for first notification of non-emergency home and motor claims. Named ‘Zara’, the sophisticated...
Read MorePublished Civil Liability Bill promises whiplash reforms and personal injury discount rate changes
The government has further clamped down on the so-called ‘compensation culture’ with the introduction of the Civil Liability Bill, which...
Read MoreConsumer Intelligence: Annual car insurance price rises slow to 7.5%
Car insurance premiums are continuing to rise, but the pace of increases has slowed in the past year, Consumer Intelligence...
Read MoreABI: Cost of motor insurance claims on the rise
The average cost of a motor insurance claim has risen to the highest level on record, according to the Association...
Read MoreMIB names new chief executive
The Motor Insurers' Bureau (MIB) has appointed Dominic Clayden as its new chief executive. Clayden will also join the bureau's board...
Read MoreWhiplash reforms coming in April 2019
The UK government plans to introduce its whiplash reforms in April 2019. A statement from the Motor Accident Solicitors Society...
Read MoreABI: Young drivers spend 10% of salaries on motor insurance
The Association of British Insurers (ABI) has followed up its analysis of motor insurance with the finding that 10% of...
Read MoreTelematics use reaches almost a million, says BIBA
The number of live telematics-based insurance policies reached 975,000 in 2017, according to the British Insurance Brokers’ Association (BIBA). The...
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