24 November 2020

The claims sector has a problem—is digital transformation the answer?

Customers demand speed and simplicity. Your mature technology and manual processes will eventually force you out of the market. However,...

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18 November 2020

Live chat arrives on Allianz Claims Hub

A new live chat feature on the Allianz Claims Hub will allow insurance brokers to have an online conversation with...

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2 November 2020

Davies Group renews and expands Verisk partnership

Davies Group is continuing to use Verisk's Xactware solutions for property insurance after renewing and expanding their partnership for another...

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28 October 2020

Minster Law launches INK claims portal

Minster Law has launched INK, a digital portal for personal injury claims serving 16,000 customers since going live in July....

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19 October 2020

QBE on track to reach robotics milestone

QBE is on track to hit a 30,000-tasks-per-week milestone in the robotic processing capabilities of its claims operations. The insurer...

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13 October 2020

Cover Genius secures new funding as product insurance interest increases

Insurtech company Cover Genius has raised more than £8.2 million as it expands its product suite and partner network globally....

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28 September 2020

Live chat or chatbots? Communication is key

Live chat and chatbots can be used as both a reactive and proactive tool to help with client engagement and...

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24 September 2020

Willis Re: risk professionals fear cyber attack increase

Risk professionals believe the overall level of cyber attacks will increase as a result of Covid-19, according to a Willis...

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