28 February 2024

How to navigate changing customer expectations by accelerating digital transformation

Dawid Glawdzin, director of partnership development at Future Processing. Whilst digital innovation has become the norm for many industries across...

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2 February 2024

Founder of AI Code of Conduct emphasises importance of ethics

In the ever-evolving landscape of artificial intelligence (AI), the debate over its impacts continues to gain momentum. An incident in...

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1 February 2024

Data analytics unleash potential for enhanced customer satisfaction

In the rapidly evolving landscape of the insurance industry, access to real-time data and analytics has emerged as a critical...

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25 January 2024

How developments in AI are impacting claims fraud

Damien Rourke, partner, Clyde & Co How can you tell when someone is lying? Is it their body language that...

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18 January 2024

Ciaran Martin appointed chair at Cyber Monitoring Centre

The Cyber Monitoring Centre (CMC) today announced the appointment of Ciaran Martin as its chair of the technical committee. On...

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12 December 2023

First4Lawyers: Going soft: The ‘durable’ skills you need to keep your customers happy

Andy Cullwick, head of marketing at First4Lawyers Rizz may be the word of 2023, but mine would have to be...

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8 December 2023

Three predictions for the future use of AI

By Paul Blowers, commercial director at Future Processing. Despite the current hype, automated data processing has been available for decades,...

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6 December 2023

83% of small UK businesses uninsured against cyber strikes, says Aviva

Recent research by Aviva unveils a startling statistic for small businesses in the UK: only 17% of them have insurance...

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