18 July 2017

Transforming the customer claims journey

Focusing on the policyholder and utilising the right technology can help ease the pressures of the claims journey for all...

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12 June 2017

National Accident Helpline unveils £1 million rebrand and departure from “aggressive” advertising

National Accident Helpline (NAH) has said that it is departing from “aggressive” personal injury claims marketing following a company rebrand....

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17 May 2017

Separating the nuisance callers from genuine telemarketing

The claims sector can help prevent a telemarketing ban, which would simply allow rogue CMCs and foreign-based nuisance callers to...

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15 May 2017

PI reform: Making the claims process better and fairer for all

Qamar Anwar says that the next Government should deal with PI reform through a standalone bill Claimant lawyers should not...

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9 May 2017

S&G Response gets a new chairman to help steer company on the road ahead

S&G Response has appointed Charles Layfield as its new chairman. Layfield has had a career in law that spans over...

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4 May 2017

CEGA special investigations appointed sole provider of claims validation services for Personal Group

CEGA Special Investigations has been appointed as the sole supplier of claims validation services for Personal Group’s inpatient benefit claims....

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11 April 2017

HCML expands with new Bristol office

HCML has strengthened its fast-track services for processing musculoskeletal insurance claims with a new office in Bristol and a new...

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18 March 2017

European Commission looks to force VW to compensate customers for diesel emissions scandal

Efforts are under way in Brussels to force VW to pay compensation to some of its customers a year and...

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