By: 26 August 2021

No more excuses for poor customer service

The winners will be those who looked ahead, adjusted as quickly as possible to the pandemic and continued to deliver...

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By: 18 August 2021

ACSO and ABI statement of intent set aside as pandemic impact subsides

The Association of Consumer Support Organisations (ACSO) and the Association of British Insurers (ABI) have announced that the package of...

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By: 12 August 2021

Huge increase in business interruption claims for Woodgate & Clark

The scale of the pandemic on loss adjusting has been laid bare after Woodgate & Clark reported a 2,300% increase...

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By: 10 August 2021

Direct Line launches specialist cycling insurance

Direct Line has launched a new specialist standalone insurance product aimed at providing comprehensive cover to commuters, leisure seekers and...

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By: 9 August 2021

ARAG issues breakdown warning on UK roads throughout August

The combination of holidaymakers staying in the UK, more hot weather and a rise in forced isolations due to Covid-19...

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By: 6 August 2021

Government-backed reinsurer launched to safeguard live events

Live events are set to get a boost with a government-backed reinsurance scheme worth more than £750 million. The UK...

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By: 5 August 2021

Insurance groups outline steps to tackle household water leaks

A group of insurance trade bodies have come together to raise awareness about household water leaks, after claims leapt by...

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By: 4 August 2021

AXA launches new digital claims solution to transform the customer journey

AXA has launched STeP, a digital claims solution that is set to transform the insurer’s online offering and provide more...

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