By: 17 November 2023

Rise in fraud predicted in upcoming festive season

In October 2023, the number of reported online fraud cases witnessed an increase. They reached 27.8 thousand incidents, as disclosed...

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By: 30 October 2023

Deputy head of civil justice defends new fixed recoverable costs system

At the 2023 Harbour Litigation Funding Annual Lecture, a robust defence of the new fixed recoverable costs regime took place...

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By: 18 September 2023

New data exposes insurance industry’s legal-marketing tensions

 New research conducted in the insurance sector sheds light on the ongoing conflicts between legal/compliance and marketing teams, revealing that...

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By: 13 September 2023

AI voice analytics: PwC UK’s new fraud solution

An alliance between PricewaterhouseCoopers (PwC) UK and Clearspeed Inc. represents a significant stride in harnessing AI technology to combat fraud...

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By: 11 July 2023

AGCS: Building safety laws and digital dangers rank high on agenda for professional services

A range of emerging risks, such as building safety laws and digital dangers including ‘hackers for hire’, top the trends heatmap for...

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By: 14 June 2023

MS Amlin launches new AI-powered claims triage process

Lloyd’s insurer and reinsurer MS Amlin has launched a new claims triage process. The new process embeds an artificial intelligence...

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By: 24 March 2023

Aviva and H&H Insurance Brokers adopt new Crawford & Co automated livestock claims system

Crawford & Co has launched of an automated claims settlement system for the UK livestock market. Aviva and H&H Insurance...

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By: 24 January 2023

Zurich launches concierge service for claimants

Zurich UK has launched what it claims is an industry-first bespoke concierge service for its personal lines customers. Following a...

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