By: 20 June 2025

Court case dropped, resulting in £200,000 saving for Allianz

A recent court case for a complex injury claim has been dropped after surveillance footage and social media evidence brought...

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By: 16 June 2025

Claims handlers stress the need for human touch in automation

New research from RDT shows that while insurance claims handlers are in favour of greater automation, they are equally adamant...

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By: 11 June 2025

‘Scattergun approach’ to fundamental dishonesty in personal injury cases must stop

Abuse of the fundamental dishonesty rules by some defendants in personal injury cases is likely to escalate if the issue...

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By: 2 April 2025

43% surge in UK extreme weather events presents new risks for insurance providers

Severe wind driving increase in extreme weather across the UK as insurers urged to leverage data to mitigate risk and...

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By: 13 March 2025

£100,000 injury claim thrown out after claimant found running car valeting business 

A Derbyshire woman’s £100,000 personal injury claim has been struck out after a judge found she had lied about her...

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By: 6 March 2025

ACSO demands government review of OIC portal as problems persist 

As the Official Injury Claim portal reaches its fourth birthday, the Association of Consumer Support Organisations calls for change.  The...

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By: 27 February 2025

AI to change insurance claims, but investment is slow, survey finds 

Latest survey suggests insurers see AI’s potential in claims, but investment hurdles and legacy systems slow adoption.  A new poll...

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By: 24 February 2025

UK and US refuse to sign AI agreement, worrying insurers 

UK and US reject global AI agreement, sparking concerns over risks, fraud, and regulation in insurance.   The UK and...

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