By: 22 February 2023

Insurers need to deliver ‘brilliantly’ and ‘simply’ for customers, hears ABI Annual Conference 2023

Achieving high standards of customer service was at the top of the agenda at the 2023 Association of British Insurers...

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By: 29 July 2022

AI helping motor insurers read between the lines

[caption id="attachment_20080" align="alignleft" width="300"] Ben Parsons is head of digital for casualty at Clyde & Co[/caption] For years, motor insurers...

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By: 30 June 2022

Brokers seek personal touch from insurers, finds Allianz

Insurance brokers want better communication and more of a personal touch from insurers when dealing with complex claims, according to...

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By: 29 April 2022

ABI expects insurers to pay out almost £500m to meet February storm claims

The damage caused by Storms Dudley, Eunice and Franklin that hit much of the UK during February is expected to...

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By: 16 November 2021

Copart UK undertakes major expansion as demand from insurers rises

Vehicle remarketing and recycling company Copart UK is creating a new 68-acre operation centre in East Anglia as part of...

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By: 29 October 2021

DAC Beachcroft and AIS launch digital tool to help motor insurers meet OIC liability response deadline

Law firm DAC Beachcroft and insurtech Automated Insurance Solutions (AIS) have launched ACE, an automated digital solution for gathering evidence and preparing compliant witness...

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By: 28 October 2021

Motor insurers save £3.3b thanks to fewer claims during pandemic, finds ACSO

A new study commissioned by the Association of Consumer Support Organisations (ACSO) has found that motor insurers benefitted from a...

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By: 22 June 2021

Handl Group launches full suite of services for insurers through new brand

Insurance claims services provider handl Group has launched a new full service proposition for insurers dealing with the impact of...

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