What’s your problem? The cause of complaints and how to resolve them
Andy Cullwick, director of marketing at First4Lawyers: How does your business deal with complaints? In today’s digital age, where review...
Read MoreBrokers call for transparency from accident management companies
Strains in the broker-accident management company relationship Despite the availability of accident management services in the UK market for over...
Read MoreCILEX criticises whiplash compensation as “derisory and unfair”
Whiplash compensation awarded for pain, suffering and loss of amenity (PSLA) is “derisory and unfair” and fails to fully compensate claimants,...
Read MoreMedical reporting data challenges insurers’ claims on mixed injuries
Insurers have exaggerated the number of multiple-injury claims being made in the Official Injury Claim (OIC) portal, according to new...
Read MoreAND-E appoints new group chief finance officer
AND-E, a provider of mobility insurance, has appointed motor insurance finance specialist, Jon Hermon, as group chief finance officer. ...
Read MoreThe big picture in claims history comes into view
Samantha Marsh, director, product management, UK and Ireland, LexisNexis Risk Solutions, Insurance. Customer complaints about insurance claims are up; the...
Read MoreAND-E appoints Adrian Steele in key role
Aioi Nissay Dowa Europe (AND-E) has appointed Adrian Steele as the group chief reinsurance officer for its UK and European...
Read MoreCHO collaborates with Percayso to combat fraud in credit hire industry
The Credit Hire Organisation (CHO), the UK's credit hire sector's leading trade body, has partnered with Percayso Inform to develop...
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