By: 27 June 2024

Survey reveals a rise in the use of AI chatbots

AI chatbots and generative AI are proving instrumental in optimising customer service and claims processing, according to insurers worldwide. More...

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By: 25 June 2024

Fletchers poised for next stage of growth following refinancing

Fletchers Group has agreed on a new refinancing deal which will equip the business for the next stage of growth....

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By: 24 June 2024

Hudgell Solicitors hosts Yorkshire medical negligence conference

A legal conference for medical negligence professionals will be held in York in 2024 by Hudgell Solicitors. The event will...

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By: 7 June 2024

Sedgwick UK achieves carbon-neutral status

Sedgwick, a global provider of claims management, loss adjusting and technology-enabled business solutions, has announced that its UK operations have...

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By: 5 June 2024

Insights on media and entertainment claims from Alex Nicoll

Claims Media was privileged to speak with Alex Nicoll at this year’s BIBA Conference. Alex is the head of Sedgwick's...

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By: 5 June 2024

The interplay between mental health and insurance claims

Kate Prestidge, head of safeguarding and sensitive claims, Gallagher Bassett Speciality. There has been an increased focus in recent years...

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By: 29 May 2024

Cifas urges government to combat fraud with new reforms

Cifas challenges government to “do more” to tackle the epidemic of fraud Fraud prevention service Cifas has officially launched its...

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By: 24 May 2024

More court delays and the state of the civil justice system

Matthew Maxwell Scott, founder and executive director of the Association of Consumer Support Organisations (ASCO). What are the current challenges...

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