What the whiplash proposals really mean for insurers
David Johnson on dealing with litigants in person, whiplash fraud and a potentially shrinking claimant legal services market In the...
Read MoreTaking claims customer service to the extreme at Gumball 3000
ERS’s claims specialist Matthew Gray recounts his epic journey at the Gumball 3000 rally It’s not everyday you see an...
Read MoreTransforming the customer claims journey
Focusing on the policyholder and utilising the right technology can help ease the pressures of the claims journey for all...
Read MoreNew uncertainty to enter legal expenses market after Elite stops writing new business
Mike Knight, the ATE sales manager at ARAG, has said that Elite Insurance’s decision to stop writing new business will...
Read MoreWeightmans and Clyde & Co latest defendant solicitors to join the IFB as new affiliate model gathers pace
Defendant solicitors Weightmans and Clyde & Co are the latest affiliates to sign up to become members of the Insurance...
Read MorePayment technology: giving claims a smoother journey
John Sharman at Tuxedo Money Solutions explains how a streamlined payment process could benefit the claimant and insurer alike, all...
Read MoreERS claims specialist to be on hand to personally deal with claims matters at Gumball 3000 rally
ERS is sending one of its claims specialists, Matt Gray, to the 2017 Gumball 3000 rally so that he can...
Read MoreGovernment confirms tougher policing of claims management companies
The Government has confirmed that it will press on with tougher policing of claims management companies (CMCs) in the Queen's...
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