By: 20 June 2022

NHS Resolution: Delivering fair and timely resolution

[caption id="attachment_19934" align="alignleft" width="150"] Helen Vernon is chief executive at NHS Resolution[/caption] The aim for NHS Resolution is to be at...

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By: 23 May 2022

Bereavement, illness and injury payouts reach record £6.8b, report ABI and GRiD

A record £6.8 billion was paid out in individual and group life insurance, income protection and critical illness claims in...

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By: 29 April 2022

ABI expects insurers to pay out almost £500m to meet February storm claims

The damage caused by Storms Dudley, Eunice and Franklin that hit much of the UK during February is expected to...

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By: 8 April 2022

Sedgwick launches smartphone app for valuing carpet claims

Sedgwick has launched a self-service app that enables policyholders to get their damaged carpet valued instantly via their smartphone. i-Value...

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By: 9 March 2022

Getting a deeper understanding of the customer at claim

[caption id="attachment_19308" align="alignleft" width="300"] Stuart Goldsmith is a senior product manager at LexisNexis Risk Solutions UK and Ireland[/caption] Customer data...

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By: 16 February 2022

Storms Malik and Corrie hit rural areas hard, reveals NFU Mutual

Rural insurer NFU Mutual has received more than 1,000 claims for damage related to Storms Malik and Corrie. Storms Malik...

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By: 10 November 2021

Portal? What portal? Why poor marketing could be driving away genuine claimants

The marketing around the Official Injury Claim portal has been so abysmal that most people probably still don’t know it...

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By: 21 October 2021

Radius Insurance eyes motor insurance/telematics integration with acquisition

Radius Insurance Solutions has acquired Leeds-based Milestone Insurance Consultants and Signature Underwriting, specialists in business motor insurance. The combined companies...

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