By: 14 February 2022

AA Accident Assist reveals electric vehicle battery repair worries

More than half of drivers (52%) say they consider the safe repair and any potential replacement of the main driving...

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By: 14 December 2021

Does your firm deserve a 5* rating? What your response to reviews really says about you

If you want to remove complacency and drive improvement, you have to embrace reviews—the good and the bad Andy Cullwick is head of marketing at First4Lawyers...

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By: 9 December 2021

How claims data can enhance customer experiences

[caption id="attachment_19073" align="alignleft" width="228"] Carla McDonald  Senior vertical market manager  LexisNexis Risk Solutions UK and Ireland[/caption] Insurers need to understand more about the customer at each point...

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By: 30 November 2021

Claims data could tackle exaggeration temptation

The home insurance market should continue to deliver an excellent claims service as part and parcel of a more personalised service based on the needs of the individual  [caption id="attachment_19073"...

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By: 16 November 2021

Copart UK undertakes major expansion as demand from insurers rises

Vehicle remarketing and recycling company Copart UK is creating a new 68-acre operation centre in East Anglia as part of...

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By: 20 October 2021

Are you making your customers happy?

Andy Cullwick, head of marketing at First4Lawyers, reveals the results of the Making Your Customers Happy whitepaper, a look at how personal injury and...

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By: 5 October 2021

Pen Underwriting acquires Manchester Underwriting Management

Pen Underwriting has acquired Manchester Underwriting Agencies and its wholly owned subsidiary, Manchester Underwriting Management (MUM), for an undisclosed sum....

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By: 6 September 2021

More Than finds e-scooter worries in UK

New research from insurer More Than shows that 40% of Brits feel more anxious when they see increasing numbers of e-scooters being used on the...

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