By: 15 November 2024

Ghost brokers targeting young drivers on social media, warns Aviva

Figures suggest that almost a third of young drivers are falling for ghost broking scams  A recent study by Aviva...

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By: 28 October 2024

New AXA report names top risks in an era of “polycrisis” 

The global insurance giant lists climate change and instability among its top risks  In its 2024 Future Risks Report, AXA...

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By: 25 October 2024

Life insurers struggling to meet customer expectations, reports Capgemini

The latest report shows that many life insurers are not meeting customer expectations, largely due to outdated technology.   The...

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By: 17 October 2024

Claims fraud and GenAI – fighting smart!

Philip White, lawyer at The Legal Director (pictured), explores how insurers are using generative AI to tackle claims fraud. He...

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By: 14 October 2024

Adam Humphrey elected as new president of Chartered Institute of Loss Adjusters (CILA) 

Adam Humphrey, CEO of CCS & GRS International at Global Risk Solutions, has been elected as the new president of...

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By: 26 September 2024

New report suggests human touch still important in AI-saturated insurance market

The insurance industry is increasingly turning to artificial intelligence (AI) to enhance efficiency and improve operational processes, but experts caution...

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By: 16 September 2024

What’s your problem? The cause of complaints and how to resolve them

Andy Cullwick, director of marketing at First4Lawyers: How does your business deal with complaints? In today’s digital age, where review...

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By: 13 September 2024

Brokers raise alarm over rising claims costs in non-standard insurance sectors

A recent survey by Prestige Underwriting reveals growing concern According to the survey, a significant 70% of brokers have reported...

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