By: 17 October 2024

Claims fraud and GenAI – fighting smart!

Philip White, lawyer at The Legal Director (pictured), explores how insurers are using generative AI to tackle claims fraud. He...

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By: 14 October 2024

Adam Humphrey elected as new president of Chartered Institute of Loss Adjusters (CILA) 

Adam Humphrey, CEO of CCS & GRS International at Global Risk Solutions, has been elected as the new president of...

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By: 26 September 2024

New report suggests human touch still important in AI-saturated insurance market

The insurance industry is increasingly turning to artificial intelligence (AI) to enhance efficiency and improve operational processes, but experts caution...

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By: 16 September 2024

What’s your problem? The cause of complaints and how to resolve them

Andy Cullwick, director of marketing at First4Lawyers: How does your business deal with complaints? In today’s digital age, where review...

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By: 13 September 2024

Brokers raise alarm over rising claims costs in non-standard insurance sectors

A recent survey by Prestige Underwriting reveals growing concern According to the survey, a significant 70% of brokers have reported...

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By: 2 September 2024

Why technological evolution has the potential to bridge the insurance talent gap

Julian Hucks (pictured), founder & managing director of Starpeak: After receiving their GCSE and A level results in August, some...

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By: 27 August 2024

Court delay victims invited to give feedback by Victims’ Commissioner

The Victims’ Commissioner, Baroness Helen Newlove, has launched a survey aimed at understanding how prolonged court waiting times, particularly those...

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By: 13 August 2024

Brokers urge insurers to signpost non-standard risks

The Prestige Underwriting Non-Standard Survey has revealed a significant issue. Insurers and price comparison websites (PCWs) often decline non-standard risks...

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